BP at four mile and the bypass

Posted in the Richmond Forum

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Irritated Customer

United States

#1 Aug 18, 2010
I have had my fair share of working with the public and am well aware that people have bad days and can sometimes take out their frustrations on the customer. Up until this afternoon my husband and I would frequent this store quite often, the ladies working on the day shift need a serious attitude adjustment. Ladies, you do you hair and makeup BEFORE you come to work, I cannot believe you would think it is okay to make the customer wait until you finish drying your hair! The tall blonde who has the beer belly is a rude, inconsiderate waste of space. They treat the customers with utter disrespect, I cannot tell you how many times I have walked up to the counter and they continue talking on the phone as they wait on me. Please, I know your job is misreable, but if it wasn't for the paying customer-you'd be out of a job! Try to treat them with respect!!!
Been There

Mount Sterling, KY

#2 Aug 18, 2010
Try discussing your concerns with the store owner. If they get the idea that their inconsiderate employees are driving away customers, they might well cut them loose. Then these fine folks can chat on their cells and dry their hair all day long, at home... At least til the bills stack up and the lose power and phone service.
Roden

Richmond, KY

#3 Aug 18, 2010
That store is owned by HARDY OIL in Irvine. If I had their phone number handy I would post it.
Patluvsvettes

Richmond, KY

#4 Aug 19, 2010
That store is probably the most redneck gas station in Richmond. They act like they're doing you a favor to take your money. I quit buying gas there a long time ago.
Irritated Customer

United States

#6 Aug 19, 2010
Thanks for the info about the number, I will definitely look into it today. I'm glad I am not the only one who has issues with this place, I am generally a very patient person, especially when it comes to customer service, but too many times of going in there and them treating us like crap has really done me in. I can definitely go else where and get treated with a lot more respect.
bluetick

Evansville, IN

#7 Aug 19, 2010
My LAST trip in that place was when a pus gutted, dirty hands, unshaven redneck was serving food and chewing tobacco at the same time. As for the beer belly females, I hate being called honey, baby or darling. Unless I'm sleeping with you, just call me sir,and the females I've seen working there, their butts look like a flat tire on a John Deere Tractor.
Irritated Customer

United States

#8 Aug 19, 2010
On one occasion I spent close to 25.00 dollars on lunch, I live on four mile and I didn't want to drive in to town...I don't know if they were training someone or what, but I asked for some ranch, they gave me one. Please keep in mind, 25.00 dollars of food! I was like is there anyway I can have one more? The woman said I'm gonna have to charge you for it, I said why, I have more then two meals. She looked at the pot bellied blondie and was like what do I do? Blondie rolled her eyes and said, if shes too cheap to pay for a cup of ranch then just don't charge her for it. I was livid that day, again absolutely no customer service what so ever.
citizen

United States

#9 Aug 19, 2010
I use to work there this store has changed hands of managment so many times in the last 5 years it isnt even funny the hardys are good people they dont sell beer lottery 1.5 rolling papers or anything cause they are christian people but eveyone that they have running that store either rips them off or they are drug heads so I know where everyone on this site is coming from I quit because of all the bullshit that goes on up there
Wow

Chicago, IL

#11 Aug 21, 2010
I have had a few unsurprised debit/credit card transactions there before. After reading this blog I wonder if it was a mistake by the gas station or was it attentional.

I admit working with the generalbpublic can be challenging at times , but show some class people! Don't bite the hands that feed you!
bothsides

Mount Sterling, KY

#12 Aug 23, 2010
i shop at that store too and i can agree with you that the women in that store are low or no class. i walk back out if i see any of them working when i need something. however, there are some nice people that work there. i'm sure it really sucks for them to be grouped together with such disgusting pathetic people. next time you are in there and one gives you attitude, demand to speak with a manager and if that person does nothing, then have them give you the home office number to lodge a complaint. as consumers, we should NEVER be subject to such garbage service!
ThickChick

Lexington, KY

#13 Aug 23, 2010
Hardy Oil always hire poor choices for cashiers and employees... they own a couple of stations off of exit 62 in mt. vernon and you are describing most of the employees there too.
been there

United States

#14 Aug 23, 2010
There used to be a pretty black headed girl that used to run the deli on the weekends, what ever happened to her? She was one of their best employees/ workers. She was the most nicest polite person to ever work there. All I know is she was always a pleasure to talk to, and always had a smile on her face. They need to hire her back, and let some of the other trash go.
Nick

Lexington, KY

#15 Aug 24, 2010
Kasey Renfro a pregnant girl that works there is so rude.
Also another girl named Kim. I guarantee one of thos girls are the one you describe as a blonde beer bellied girl. They are so inconsiderate, I stopped going forever ago someone needs to complain. I tried but when I call theres no one to ever talk to.

Since: Aug 10

United States

#16 Aug 24, 2010
I live near there and have been there a few times. Once I went in there to buy a couple things and the girls were behind the counter were talking. I stood at the counter for a few minutes before I said something, then they rolled their eyes at me for disturbing their conversation. That was the last time that I went into the store.
Anonymous

Richmond, KY

#19 Aug 26, 2010
I have an idea, Stop complaining? Really, Your All Overweight Rednecks with beer bellys. Shutup Get the hell off of the computer and do some situps. Go to a different Gas Station? Not hard. Damn, This is why you don't give the elderly computers. Go play Bingo or something. Really.

Since: Aug 10

United States

#20 Aug 26, 2010
Anonymous wrote:
I have an idea, Stop complaining? Really, Your All Overweight Rednecks with beer bellys. Shutup Get the hell off of the computer and do some situps. Go to a different Gas Station? Not hard. Damn, This is why you don't give the elderly computers. Go play Bingo or something. Really.
Talk about complaining. First off, I do not drink beer and I am not overweight. I work out on a regular basis. If you have a problem with people complaining you should probaly not be on this site. If the workers did not treat people like crap when people go in there you would not have people complaining
wondering

Pikeville, KY

#21 Aug 27, 2010
has anyone actually seen this guy dipping while cooking, cause i havent, also he is the most nicest guy up there and he doesnt do drugs, and that kim girl that works nights, she is the sweetes girl they got.
SoOverIt

Richmond, KY

#22 Aug 27, 2010
Nice to see someone trying to make a positive statement with double negatives lolol
really

United States

#23 Aug 27, 2010
Yeah, seen him dipping. He's just gross. He may be nice, but he has no business cooking and serving food. Kim, Kasey, and the rest of those girls that work there, are all a waste of space. Are maybe 3 people that work there, do a good job, and keep to themselves. I'm sure the trash they have working there will run them off one day.
wondering

Pikeville, KY

#24 Aug 27, 2010
he has never dipped while cooking. also kim kasey and matt are the best ones they got, atleast there not snorting pills or smoking weed, or whatever, that place is a joke beside the three i have mentioned, so yall leave them out of it.

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