Review: Nails By Laura
Posted in the Richmond Hill Forum
#1 Jul 21, 2013
I had two hours to get a pedicure after working 4 days straight. Called around and found this place. Asked if they had any openings for pedicures, and they said to come over now, so I happily went over and was seated with my feet in the water within 10 minutes of the call. An hour and 20 mins later I determined they weren't going to be giving me a pedicure after all, so I put my sandals back on angrily. Who has an hour and a half to wait to get a pedicure when they told you they have availability? Who thinks it's okay to take care of people that came in after you did? No apologies, no anything.
I run a small business, so I understand that sometimes things get backed up. The proper thing to say when asked is that we are incredibly busy today and have other regular customers that are more important than you are, so you're welcome to come over and sit with your feet in the water while we take other walk in traffic and service them before you, but it'd be better if you just come tomorrow.
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