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Tiffany

United States

#1 May 1, 2012
Anyone else getting fed up with walmart.

I usually go on the weekends in the evening because of work. I do alot of price matching and coupons.

The cashiers (not all of them because some are really nice) are a pain in the but, and that mananger she is short chubby with short brown or black curly hair really got on my nerve one night, not sure what her name is.

That night I didnt have my sales papers with me but I had everything wrote down, what was on sale and where.

One item I was going to price match was in the Big Lots sales paper on the front page. The cashier didn't have all the sales papers and kept running here and there looking up prices of other items I purchased.

The mananger came over after the cashier went to her several times to ask about a price and this one item was at Big Lots that I was going to price match.

The mananger asked me if I was sure that it was on sale for that price. I said yes its on the front page of their sales paper. She said that they would have to call the store and confirm it was I willing to wait.

I guess she though I was lying about it. I told her to go ahead I can wait a few more minutes. I had already been standing there for over 30 minutes watching the cashier run all over the place.

They both left again and then after a few minutes they came back and the mananger told me that they didn't price match from big lots because Walmart conciders that store to be a Wholesale Store.

If that was the case why did she say they would have to call the store and confirm the price. I really think they make alot of this stuff up as they go. I looked on their web site and it does not say this.

This place needs shaken up and cleaned out.
owleyes

North Tazewell, VA

#2 May 1, 2012
Tiffany wrote:
Anyone else getting fed up with walmart.

I usually go on the weekends in the evening because of work. I do alot of price matching and coupons.

The cashiers (not all of them because some are really nice) are a pain in the but, and that mananger she is short chubby with short brown or black curly hair really got on my nerve one night, not sure what her name is.

That night I didnt have my sales papers with me but I had everything wrote down, what was on sale and where.

One item I was going to price match was in the Big Lots sales paper on the front page. The cashier didn't have all the sales papers and kept running here and there looking up prices of other items I purchased.

The mananger came over after the cashier went to her several times to ask about a price and this one item was at Big Lots that I was going to price match.

The mananger asked me if I was sure that it was on sale for that price. I said yes its on the front page of their sales paper. She said that they would have to call the store and confirm it was I willing to wait.

I guess she though I was lying about it. I told her to go ahead I can wait a few more minutes. I had already been standing there for over 30 minutes watching the cashier run all over the place.

They both left again and then after a few minutes they came back and the mananger told me that they didn't price match from big lots because Walmart conciders that store to be a Wholesale Store.

If that was the case why did she say they would have to call the store and confirm the price. I really think they make alot of this stuff up as they go. I looked on their web site and it does not say this.

This place needs shaken up and cleaned out.
I thought I was the only 1!! Most of the cashiers seem like it's such an inconvenience to price match. Then they scrutinize the competitors ad, like I'm trying to cheat them out of money. I've also noticed that it's only the claypool hill store that does this. Most other walmart stores don't even look at the ad. Geez...
meme

Richlands, VA

#3 May 1, 2012
I bet she had no clue and ask or was told by a csm about price matching big lots. She is mot lying about the warehouse kinda thing because I see old Wal-Mart stuff there all the time. I believe they should take the customers word for the food items because it's a waste of time. Now if it's a 20 dollar different I can see that.
Anonymous

Richlands, VA

#4 May 1, 2012
Store manager is horrible there. There customer service is horrible. Some of the associate don't even have high school graduation. I think this walmart is going lose a lot of customers if they don't have some management changes, especially store manager. Mike Lewis is there district manager he came down hard on them over price match that is why they do that to us. I have tried to do price match several of times and the cashier look at me with cheap eyes like i am stealing it. I personally go to lebanon and bluefield to shop. This walmart is horrible
Who

United States

#5 May 1, 2012
They refused to price match two measley items for me. I just left all my items and walked out!
Anyone know who works LP at the pounding mill walmart?
concerned

Philadelphia, PA

#6 May 1, 2012
Why would you want to know who the LP is?? Hmmm.....
karen

Richlands, VA

#7 May 2, 2012
They only pay minimum wage to start out with so I don't think it matters if some workers did not graduate high school. if they work hard and they are polite then I am all for it. The managers came from the bluefield store where managers usually sit and hang out all day in the back. If they really got out there and worked with the employees the store would be so much better. I also blame hiring college grads for mangers right out of school with no retail experience.
Curious

Tazewell, VA

#8 May 2, 2012
Karen, where are you getting that about the college grads? Not a single manger at the pounding mill walmart came into the management position straight out of college. They are all very prideful about working theyre way up. The store manager started out as cashire long ago
walmart girl

United States

#9 May 2, 2012
..I work at Walmart and yes we do have to check all price matching and coupons BC if its not excatly what the comp ad is for and we price match it it comes back on us.... there are some cashiers that are not all that friendly but I always try to be nice and friendly. But if ur not satisfied with your shopping experience why not try to talk to a csm and don't get on topix and vent... and the reason we DO NOT price mat h with big lots is BC its whole sale. We sell them the stuff that doesn't sell for a cheaper price
Anonymous

Richlands, VA

#10 May 2, 2012
Why do store manager bring other management staff from bluefield? Not good management around here? I don't see anything wrong with hiring a college grad. Management system is horrible
imfedupwithpeopl elikeu

North Tazewell, VA

#11 May 2, 2012
I'm fed up with people like u...enjoy ur chk looser and stop downing people who make ur chk possible
rage

Grundy, VA

#12 May 2, 2012
I bought a Xbox game , when I got home my girl had bought it for me. I took it back unopened and the bitch said this is opened, and started to tear into the plastic. I said hell no and grabbed it back. She gave me my money back mad as hell. Well I was back in electronics looking for a new game, here she came going on break talking about how a rude little son of a bitch had talked to her. I steped out and said I was respectful you old bitch but now it's on!
karen

Richlands, VA

#13 May 2, 2012
rage wrote:
I bought a Xbox game , when I got home my girl had bought it for me. I took it back unopened and the bitch said this is opened, and started to tear into the plastic. I said hell no and grabbed it back. She gave me my money back mad as hell. Well I was back in electronics looking for a new game, here she came going on break talking about how a rude little son of a bitch had talked to her. I steped out and said I was respectful you old bitch but now it's on!
I bet you are talking about the lady who works customer service. The big older one with short hair and glasses? I had an unopened game that I received a duplicate of and she said I had to get amother game for the exact price. I knew that sounded wrong so I made electronics call a manager and they said.I could get a gift card. Everyone knows she is a mean person but they still keep her. She lies and seems to always want a fight.
karen

Richlands, VA

#14 May 2, 2012
Curious wrote:
Karen, where are you getting that about the college grads? Not a single manger at the pounding mill walmart came into the management position straight out of college. They are all very prideful about working theyre way up. The store manager started out as cashire long ago
sorry I meant other stores hire college grads over people with plenty if experience. It usually takes them years to become decent.
Rage

Grundy, VA

#15 May 2, 2012
karen wrote:
<quoted text>I bet you are talking about the lady who works customer service. The big older one with short hair and glasses? I had an unopened game that I received a duplicate of and she said I had to get amother game for the exact price. I knew that sounded wrong so I made electronics call a manager and they said.I could get a gift card. Everyone knows she is a mean person but they still keep her. She lies and seems to always want a fight.
it was the same old hag, I got my money back. Then she was shit talking about me like a hour later! I go to Bluefeild or Target anywhere but Claypoolhill ! This town has the worst attitude and the shittier of a person you are the more you thrive! It's crazy as hell.
yellowlilly

Tazewell, VA

#16 May 2, 2012
The woman at the customer service is so hard to deal with. she is never happy!
just wondering

United States

#17 May 3, 2012
To imfedupwithpeoplelikeyou I'm so hurt and crying my eyes out. Ha u think that hurts my feelings? Get a life! And to all others I agree with u that management sucks!!! And the lady at service desk is a hateful old hag! I can't stand her and I don't know why they keep her! But to all those bashing all cashiers I try my best and I'm always nice and friendly or try to be LOL but its people like imfedupwithpeoplelikeyou that make working any where a living hell....just saying that not all of us are bad
Tiffany

United States

#18 May 3, 2012
just wondering wrote:
To imfedupwithpeoplelikeyou I'm so hurt and crying my eyes out. Ha u think that hurts my feelings? Get a life! And to all others I agree with u that management sucks!!! And the lady at service desk is a hateful old hag! I can't stand her and I don't know why they keep her! But to all those bashing all cashiers I try my best and I'm always nice and friendly or try to be LOL but its people like imfedupwithpeoplelikeyou that make working any where a living hell....just saying that not all of us are bad
I'm not bashing all cashiers as I said some are really nice. I try to go to the ones that like doing their jobs and are friendly and avoid the rest.
to tiffany

United States

#19 May 3, 2012
Was the item that u were Tryin to price match be a SD card???
stupid

Cedar Bluff, VA

#20 May 3, 2012
Tiffany wrote:
Anyone else getting fed up with walmart.
I usually go on the weekends in the evening because of work. I do alot of price matching and coupons.
The cashiers (not all of them because some are really nice) are a pain in the but, and that mananger she is short chubby with short brown or black curly hair really got on my nerve one night, not sure what her name is.
That night I didnt have my sales papers with me but I had everything wrote down, what was on sale and where.
One item I was going to price match was in the Big Lots sales paper on the front page. The cashier didn't have all the sales papers and kept running here and there looking up prices of other items I purchased.
The mananger came over after the cashier went to her several times to ask about a price and this one item was at Big Lots that I was going to price match.
The mananger asked me if I was sure that it was on sale for that price. I said yes its on the front page of their sales paper. She said that they would have to call the store and confirm it was I willing to wait.
I guess she though I was lying about it. I told her to go ahead I can wait a few more minutes. I had already been standing there for over 30 minutes watching the cashier run all over the place.
They both left again and then after a few minutes they came back and the mananger told me that they didn't price match from big lots because Walmart conciders that store to be a Wholesale Store.
If that was the case why did she say they would have to call the store and confirm the price. I really think they make alot of this stuff up as they go. I looked on their web site and it does not say this.
This place needs shaken up and cleaned out.
the rule about not price matching big lots has always been in place. and furthermore who in the heck has the kind of time you do to look up all that crap

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