Review: First Union Automotive LLC
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Tiffany

Stockbridge, GA

#69 Oct 9, 2012
Kayla - it was very nice meeting you Saturday, told ya we would take AWESOME care of you :-) and I am glad that we found the perfect Civic for you and your "wish list" Feel free to stop by here anytime and chat :) I love the company...especially your family. Thanks again for your business and I will see you again soon Im sure. Thank you for the awesome review girl.
Kayla wrote:
This past saturday was the day that i had been dreading for months. The day I had to buy a car. I was dreading all the sneaky fees and other things that dealerships love to do. I was in hopes of a beautiful car with having a low budget. On the way to willet Honda, I saw first union and decided to stop in, tiffany greeted my mom and I, she asked what was was looking for and we let her know. With a price range of under 12k and under 200 a month with a model being newer than an 09 was quite a bit to ask for. Tiffany promised to do the best she could. A couple hours later I was blessed. I signed the papers for my 2009 civic with all my budget limits met! My payments are exceptionally good and it was all in my price range ,it was very hard to believe. We also met the owner Lisa, and her husband. I have nothing but positive stuff to say about the place. They are all genuinely great people that do NOT try and rip you off. I still thank them til this day for being ao kind and helpful. Turned out to be the best day I had in a while. I deff will recommend it from here on out.
Krystal M

Hampton, GA

#70 Oct 15, 2012
I recently made a purchase from First Union Automotive on October 11th. I had been working with a few different sales ladies and while they are all great at what they do, Tiffany was absolutely phenomenal. Tiffany was patient and kept in contact with me throughout the entire process. She made my purchase painless and straight to the point. It is a breath of fresh air to purchase from a company that does not use the common sales tactics of many car dealer ships. You can actually tell these sales ladies care. Tiffany made my purchase personal and did not shake my hand but rather hugged me once I made my purchase. Thanks Tiffany for being the best. Purchase your next vehicle with TIFFANY at First Union Automotive!!!! Happy Car Shopping!!!
L Anderson

Atlanta, GA

#71 Oct 22, 2012
I found this dealership through Autotrader.com and spoke to Lisa, the owner, about a few Honda Accords. She is very nice and I came in later on that week. Z Bentley met me on the lot and we looked at a few cars. There was one car, the 2009 Scion Tc, that caught my eye and stood out among the rest. After test driving it, I realized it was the elegant, powerful, black, classy, and sleek car that I was looking for. Also it was an awesome experience because Z Bentley owned a Scion Tc. I was sold and I am now enjoying my new car. If you would like an informative, honest, and pleasant car buying experience go to First Union Automotive, LLC. After two weeks of searching the quest was finally over. Thank you so much for having fair pricing, excellent customer service, and an awesome finance manager.
ZBentley

Stockbridge, GA

#72 Oct 24, 2012
Thank you Ms. Anderson. It was a pleasure meeting and working with you and your family.

Since: Sep 08

McDonough, GA

#73 Nov 12, 2012
I drove into First Union Automotive and wasn't expecting much. I had been to several other used car dealers and they were all rip offs. Notasha came out to greet me and I was impressed with her friendliness, she was polite and up front about the cars on the lot. I ended up choosing a 2007 Dodge Dakota Truck. I had a long process in getting funds from my retirement account and First Union held this vehicle for me for almost a month. I would recommend First Union Automotive to all my friends. They did everything they said and I walked away with a whole new attitude about used car dealers. Give them a try. You will be impressed too.
Tammy Miller Hampton

Austell, GA

#74 Nov 14, 2012
I had a great car buying experince with Z Bentley at First Union Automotive in Stockbridge. She was so helpful and my parents have adopted her in the process as one of thier Daughters. I purchased my dream car and we so very happy with Lisa and her staff. I have told many people of my great experince with hope that they will visit them when ready to shop for a new car. Mom and Dad are now waiting to hear from them to purchase their next car. Thank you Z for taking such good care of me and showing me the best personal attention. I couldn't be happier with my New Car. Thanks Again
ZBentley

Stockbridge, GA

#75 Nov 14, 2012
Thanks Tammy. It was so fun working with you and your parents. I talked to Mr. Miller this morning about their next vehicle. I was trying to eat Thanksgiving meal with them but they are not cooking.:} Send those referrals to me. Make sure they ask for Z the Car Lady!
Tammy Miller Hampton wrote:
I had a great car buying experince with Z Bentley at First Union Automotive in Stockbridge. She was so helpful and my parents have adopted her in the process as one of thier Daughters. I purchased my dream car and we so very happy with Lisa and her staff. I have told many people of my great experince with hope that they will visit them when ready to shop for a new car. Mom and Dad are now waiting to hear from them to purchase their next car. Thank you Z for taking such good care of me and showing me the best personal attention. I couldn't be happier with my New Car. Thanks Again
Carmel

Bonaire, GA

#76 Dec 27, 2012
I had the pleasure of meeting Tiffany who was most helpful. I am big on customer service and she definitely met and exceeded my expectations. It was a pleasure doing business with you and my son loves the car. I took it and got the oil changed and looked over the undercarriage of the car and it was perfect. Tiffany, the car was everything you said it would be and for that I am grateful. Dealing with some honest folks is sadly a Blessing these days instead of the norm. I hope you had a Merry Christmas and that you have a wonderful New Year!
Tiffany

Stockbridge, GA

#77 Dec 27, 2012
Thank you so much sir for your business, it was a pleasure meeting you and your son. Im glad that he loves the car, it was a great one - he was excited.:-) We had an awesome Christmas and we will definitely have an awesome New Year and I hope that you and your family do the same!!!

Have a blessed day!
Carmel wrote:
I had the pleasure of meeting Tiffany who was most helpful. I am big on customer service and she definitely met and exceeded my expectations. It was a pleasure doing business with you and my son loves the car. I took it and got the oil changed and looked over the undercarriage of the car and it was perfect. Tiffany, the car was everything you said it would be and for that I am grateful. Dealing with some honest folks is sadly a Blessing these days instead of the norm. I hope you had a Merry Christmas and that you have a wonderful New Year!
T - Stockbridge GA

Birmingham, AL

#78 Apr 26, 2013
Bought a 2010 Honda Pilot. We are loving it. Thanks Zee for your awesome customer service. Top customer service is always a WINNER!
Zee Bentley

Stockbridge, GA

#79 Apr 27, 2013
You and your son and your daughter are all very lovely people. Thank you for your kind words. Thank you for your business. Call me anytime and send me some referrals so I can send you some bonus dollars for those that buy. Take care and drive safely.
T - Stockbridge GA wrote:
Bought a 2010 Honda Pilot. We are loving it. Thanks Zee for your awesome customer service. Top customer service is always a WINNER!
terrie

Mcdonough, GA

#80 May 19, 2013




I just want to say THANK YOU. I LOVE my mustang. From the first time I inquired about the car, Kody Rodriguez stayed in touch with me and kept assuring me that we would get a mustang, if not this one then you would find one. Lisa asked me while I was there what attracked me to your lot. A number of things from price, no lot fees, warranty, but first and formost was the relationship of trust Kody was forming with me. Most salespeople always want to talk to my husband, even though he'll tell them "she's the one buying the car".

I just wanted to let you know how happy I am with my car. I love it more everytime I drive it.

THANK YOU!
Terrie,
Bonaire, GA


Betty

Phenix City, AL

#81 Aug 30, 2013
Smiths Station, Alabama
I have never had such a wonderful experience buying a car in my entire life. This dealership is fantastic. The entire staff is kind and professional. Everything was so great that I purchased a second car from them and will soon purchase a third. It is very rare that you find car salesmen that are kind and honest. There are never any hidden details. It is just like back in the day where their word means something.Whatever they tell you, you can count on it. I highly recommend them to anyone. It is well worth the drive for me. If you need a dependable car that is reasonably priced, then you should definitely go to First Union Automotive in Stockbridge, Georgia - no matter what state you live in.
Elizabeth Rutherford

Stockbridge, GA

#82 Feb 10, 2014
tiffany was a very nice sales person. She wanted to make sure we were happy with the car we wanted. She was patient with us. The whole experience was nice no one was pushy and like other dealers they just care about making their money and not the customer. The financing was nice they really worked with us to make us happy with our payments. Thank you for being so nice and caring it makes the buying experience nice. I would tell any one to buy a car from you. Thanks for everything. Elizabeth Rutherford.
Shevon

Atlanta, GA

#83 Mar 5, 2014
I had an awesome experience buying a car at first union automotive. Jessie and Jason were the best, they keep me updated and helped me find the perferct car. I will recommend that everyone visits first union automotive, they are operated buy great ppl and they have great cars with good prices... Love love them
Tiffany

Stockbridge, GA

#84 Mar 23, 2014
Don't be fooled by First Union Automotive. They are extremely friendly and helpful until you sign the papers and drive off of the lot. They also screen all of their reviews so that only the positive feedback will be visible. They offer a warranty that doesn't cover anything, and their inspection process is bogus. I purchased a vehicle from them, and I have had nothing but trouble out of it. Before I purchased the car, I pointed out a few issues that I noticed... clutch, bad tires, brakes... They told me that the clutch was fine even though you have to let the pedal out all the way before it starts pulling. I was told that the noise I heard coming from the tires was just "tire noise." They put new brake pads on the car, but they didn't replace/turn the rotors, so they will need to be replaced again soon. Now, the CV axles are popping, the ignition switch/relay/computer may be going out... Keep in mind, I've only had this car for about 2 1/2 months! I take responsibility for being stupid enough to buy the car, but I was in a desperate situation, and they took advantage of me! Beware of First Union Automotive!
Connie Cross

Panama City, FL

#85 Mar 23, 2014
I would just like to say thank you to this wonderful staff. I drove in from Florida to get the best customer service I have ever had in 40 years of buying cars. This place is simply amazing. The owner and her amazing staff made me feel like family after five minutes. I absolutely love my Honda Odyssey. They gave me a 3 month 3 thousand mile power train warranty for free. I saved about two thousand dollars by driving to Stockbridge GA. I will definitely be a customer for life I have had my van for 5 months now and it is FANTASTIC!! I will be looking for my grandson a vehicle next year and this dealership will be the only place I go:::::::::: again THANK YOU ALL FOR MY EXPERIENCE!!
Chris and Iyona

Stockbridge, GA

#86 Jun 5, 2014
I had a great experience with this company. Natosha was very nice and informative. We were first time buyers and Mrs. Lisa and Jimmy gave us a great car with a great deal. I love my new Chevy Impala. Thanks Tosha for having a lot of patience!!!
Abby

Stockbridge, GA

#87 Sep 27, 2014
WORST CAR BUYING EXPERIENCE EVER!!!!! OMG!!!! I get a migraine every time I think about it. For everyone to rave about such great quality and service, I'm trying to figure out what you people are smoking!!! My husband and I came here based on their "wonderful reviews" only to find that the experience was way less than wonderful. We found a car that we liked, took it for a test drive, and we pointed out there were things on the car that still needed to be fixed, and that we were not going to purchase this vehicle UNTIL everything was FIXED. The explanation we got was "it's a used vehicle, and all used vehicles have wear and tear." That maybe true but I bought my car, it's a USED vehicle and runs like a dream, so that shouldn't be an excuse. After tremendous pressuring they coaxed us into closing the deal by them signing a contract saying that they would fix EVERYTHING wrong with the car to our standards. Needless to say, when it was time for them to uphold their end of the contract of fixing EVERYTHING, they decided to be choosey and fixed what they WANTED to fix instead of fixing EVERYTHING like they promised. Jimmy the finance manager then proceeded to tell my husband and me that the dealership is losing money by fixing OUR VEHICLE in it's entirety and that WE would have to go HALF ON THE REPAIRS!!! Ummmm, you're a DEALERSHIP, YOU SELL CARS, THE CARS ARE SUPPOSED TO WORK ALL THE WAY B4 THEY ARE BOUGHT AND DRIVEN OFF YOUR LOT. WHEN YOU SIGN A CONTRACT TO FIX ALL REPAIRS ON A VEHICLE, YOU NEED TO HONOR THE CONTRACT. POINT, BLANK, PERIOD. YOUR DEALERSHIP LOSING MONEY ON REPAIRING OUR VEHICLE HAS NOTHING TO DO WITH US, THE BUYERS. After all this headache, it was clear that buying a car from this place was NOT a good idea so we cancelled OUR contract and got our money back, cuz they obviously weren't gonna fix everything, and there is no way that I'm paying $15,826 on a 2006 vehicle that isn't fixed all the way. My mother did NOT raise a fool!!! The owner Lisa was really sweet, but her husband was a complete asshole and was extremely disrespectful to my husband and got into my husband's face when he went to get our money back!!!! We dont like being DICKED AROUND. What... You wanna TUSSLE because YOUR dealership didn't uphold YOUR end of OUR contract?? Get the F*** outta here!!! The interesting thing about all this is that we know 4 people who need a car RIGHT NOW, and if they would have just fixed everything like we agreed, and our deal went smoothly, we were gonna send them this way, but HELL NO, we'll pass and so will they. We worked with Jessie when we were closing the deal and she was nice, but we are NEVER going back there EVER again. YOU HAVE BEEN WARNED!!!!!

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