Pre-bought oil from Viking Oil

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Got_Oil

Oxford, CT

#1 Nov 25, 2006
Has anyone heard about Viking Oil closing it's doors? Seem that anyone that has pre-bought oil this year wont recieve any oil at all. Automatic customers are only getting 100 gallons. Anybody have any info? The office people are not talking.
Susan Malanowski

Sudbury, MA

#2 Nov 29, 2006
Yes, we did the same thing. We have futures and we can not get them to deliver oil. We were just told by mass energy that they have closed. Meanwhile the past two days when we called viking, they kept saying it was being delivered the next day.
North Reading

Andover, MA

#3 Nov 29, 2006
We just heard this report on the news. The telephone number to Viking oil is being answered by an answering service and the website is "under construction". The last the news report was there was ongoing negotiations with the oil supplier to honor the prepaid oil customers. Additional info is hard to find.
Revere MA

Framingham, MA

#4 Dec 1, 2006
I saw something on channel 5 news this morning that said they owed their supplier a million dollars. I have been calling them and their answering service has been answering. I can't seem to get a strait answer out of them on what’s going on. I have used Viking for some time but with this unreliable service as of late and lack of response, I may be forced to look for another company.
Former customer

AOL

#5 Dec 1, 2006
Bostonchannel.com today:
Other Companies Offer Help To Viking Customers
Viking Oil Closed Doors This Week
POSTED: 6:31 pm EST December 1, 2006
UPDATED: 7:02 pm EST December 1, 2006
Email This Story | Print This Story
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BOSTON -- The attorney general's office said Friday that Viking Oil Co. customers who paid up front for fuel deliveries should make alternative arrangements or risk having an empty oil tank.
NewsCenter 5's Pam Cross reported that Viking's owners insisted that things will work out and that they are not bankrupt. But in the interim, customers who paid up front are left trying to find another way to stay warm.
Other companies said they are ready to help, but they cannot give oil away.
"We will do the best we can to give them the best price at the time," said Joseph DeRosa, of Atlas Glen-mor Oil.
The Delfino family, 20-year Viking customers, are among the thousands of customers left without service after the company closed its doors.
"Yesterday we called because nothing showed up and we got the message that they are no longer delivering oil," former Viking customer Robert Delfino said.
Atlas Glen-mor Oil said they were willing to help former Viking customers.
"We have no control over what may have transpired with Viking, however, if you are in need of oil, we can take you on as a new customer and be able to give you service for the year," DeRosa said.
Viking stopped operations this week. Their distributor, Global Partners, cut off their oil supply, claiming it is owed more than $1 million. On Friday, the Massachusetts Attorney General's office received dozens of consumer complaints about Viking.
"We believe Viking oil will not be resuming operation any time in the near future," the Attorney General's office said in a statement.
"We are hopeful that this doesn't tarnish the industry, but quite honestly, there is a lot of wonderful companies, scores of them in the neighborhood surrounding where Viking served," said Michael Ferrante, of the Massachusetts Oil Heat Council.
On Friday, senators Edward Kennedy, John Kerry and Rep. Ed Markey sent a letter to both Global and Viking asking for a creative solution that won't harm "families that paid for oil in good faith" and are being drawn into a "business dispute."
"A lot of confusion, a lot of phone calls we made this morning, but Atlas seemed to give us the best deal and we are ready to sign contract tomorrow," Delfino said.
Citizen's Energy said they have received dozens of calls and may be able to help as long as consumers do not exceed the income guidelines for eligibility.
We purchased futures from Viking too. Doubt if money or oil will materialize anytime soon. In the meantime, look for another supplier before cold weather really hits.
Called Myers Brothers today to get oil delivery services - very nice, helpful. Good luck.
CATHY FROM MALDEN

Lynn, MA

#6 Dec 1, 2006
PLEASE GIVE VIKING OIL A CHANCE DID JOE EVER GIVE YOU A CHANCE TO PAY YOUR BILL LATE I BET HE DID JOE IS ONE OF THE NICEST GUYS YOU COULD MEET. I BET HE HONORS THE PRE PAID OIL CUSTOMERS. SO DONT BE TO FAST TO JUDGE WHEN YOU DONT HAVE ALL THE FACTS?
Donna from Stoneham

AOL

#8 Dec 2, 2006
Viking (Joe)over the last twenty years has treated us great with service, deliveries and whenever there was a problem. I have done futures since it has started. Who would of ever thought this would happened or I would not have put up $3,108.00 of our HARD earned money and talked my parants who are 80 to invest $1,500 of thiers up front...we both have service contract..
This really is a tough one. We paid up front to SAVE money. I hope Joe will find a way to figure this out! Now we really need him and lets see what happens!
Karl

Somerville, MA

#9 Dec 2, 2006
There has to be more to this story.$1M is not a huge amount when Viking is grossing $18M/year. This is the first year that I didn't buy 1000 gallons of futures.$2.69/gallon just seemed too high. It is obvious that Viking was playing with the pay-ahead customer's money and gambling that oil would go up and/or down, rather than simply using that money to buy futures.

With the volatility of the oil market, the temptation to play with customer's money and score big could be irresistable to anyone with a Las Vegas mindset. Viking is not the first mom and pop to get caught. Eastern in Quincy took a spin through bankruptcy a few years ago. Even the big guy, Petro, filed for bankruptcy last year.

The safest thing to do is pay as you go through a co-op (i.e. MassEnergy.com ) assigned dealer.
Irwin Hipsman

Princeton, MA

#10 Dec 2, 2006
As I do the math there were 1,000 families and lets say they each had 1,000 into Viking, well there is the million. Below is URL to the pdf to file a complain to the attorney general. http://www.ago.state.ma.us/filelibrary/ccboth...

With the big dig case and change in administration, I would suggest sending them in so they do not forget about us. I suppose our only hope is that when the assets are sold viking is worth 2 million. 1 million for global and the rest for the people who took the risk.
Irwin Hipsman

Princeton, MA

#11 Dec 2, 2006
Email addresses of global partners executives
eslifka@globalp.com; thollister@globalp.com; efaneuil@globalp.com; crudinsky@globalp.com

Interesting piece on them on necn last month
http://www.globalp.com/index.cfm...

It would be great if all the players (attorney generral, viking, global, mass energy, mass home heating council...) could put their heads together to solve this. A million is not that much but 100 gallons of oil to someone is alot.
alice

West Roxbury, MA

#12 Dec 2, 2006
i feel for all people who lost the futures but what really bothers me and nobody seems to mention is that his employess were lied to up until the day it was on the news,. they have lost there jobs, health insurance and any benefits that they may have had but most of all the were treated like they were nothing They are the ones who where VIKING OIL When was the last time Joey was in a truck in the cold on a holiday????? Feel bad for the employess who were faithful to him up until monday. and got totally ripped off. Three weeks before christmas Don't you think other companys will be hiring it is a very warm season so far they don't need drivers they are already set Good luck to the employees
Ruby from Revere

Shelburne Falls, MA

#13 Dec 2, 2006
scott wrote:
fact: he owes a million.
fact: he does not have it, or else he most likely would have paid global.
fact: he's a scumbag.....
Fact: you are 100% correct.
Ruby from Revere

Shelburne Falls, MA

#14 Dec 2, 2006
CATHY FROM MALDEN wrote:
PLEASE GIVE VIKING OIL A CHANCE DID JOE EVER GIVE YOU A CHANCE TO PAY YOUR BILL LATE I BET HE DID JOE IS ONE OF THE NICEST GUYS YOU COULD MEET. I BET HE HONORS THE PRE PAID OIL CUSTOMERS. SO DONT BE TO FAST TO JUDGE WHEN YOU DONT HAVE ALL THE FACTS?
The facts are very simple and not at all confusing. People paid for oil, they will now not get that oil because Viking owes Global, their supplier $1,000.000. Who is or isn't a nice guy isn't the issue. No delivery of oil to people who have already paid for oil is theft. WHAT HAPPENED TO THE MONEY? When a company is mismanaged to the point where the health and financial well being of their customers is threatened it is time for the Attorney General's office to step in and find out WHAT HAPPENED TO THE MONEY!
Dorothy

New Bedford, MA

#15 Dec 2, 2006
alice wrote:
i feel for all people who lost the futures but what really bothers me and nobody seems to mention is that his employess were lied to up until the day it was on the news,. they have lost there jobs, health insurance and any benefits that they may have had but most of all the were treated like they were nothing They are the ones who where VIKING OIL When was the last time Joey was in a truck in the cold on a holiday????? Feel bad for the employess who were faithful to him up until monday. and got totally ripped off. Three weeks before christmas Don't you think other companys will be hiring it is a very warm season so far they don't need drivers they are already set Good luck to the employees
Alice, I agree it is very sad, indeed. After the initial shock of finding out that we had lost our $2,690.00 and our $200.00 service contract, I thought about those employees and their families getting this news 3 weeks before Christmas. I also thought about the families who have lost loved ones in Iraq, those brave troops who have lost limbs that cannot be replaced. It puts things into perspective. I hope this is the worst thing I ever face. I'll consider myself blessed. It's not worth getting sick over. I hope that our Representatives and Senators do more than just write a letter of disapproval. Time for them to earn their keep. We let them keep their jobs in November. It's time for them to prove they deserve our loyalty. Keep the faith it will all work out one way or another.
Got_Oil

Oxford, CT

#16 Dec 2, 2006
The web site is under construction but I did find on the web email addresses.(The owner) jpedoto@vikingoil.com, info@vikingoil.com, Don't know if we will get a response since he doesn't return calls.
WHAT

Milton, VT

#17 Dec 2, 2006
A company takes your money and cant deliver product.(Were not talking a TV Here this is a utility!?! Oil HEAT! its getting cold!)
This is unreal, this company did'nt know months ago they were in trouble? BUT still took YOUR cash! and now your cold!!!
A SUPPLY ISSUE ya thats why you cant provide service, NO your broke you spent our money and screwed everyone that trusted your company.
I hope the AG gives you a cold wet cell!!!
MY KIDS ARE COLD
Karl

Somerville, MA

#18 Dec 2, 2006
Well, well, well, I received mail from Viking today! What would the envelope contain? An explanation? An apology? An action plan describing their efforts to get back on their feet and right wrongs?

Nope.

It was an invoice, a duplicate of an invoice for an oil delivery that they had mailed me five days earlier. At least it caused me to wonder whether they had cashed the check that I sent to them Monday. I figured that would have been deposited Tuesday, Wednesday at the latest. Nope. At least their prompting allowed me to put a stop payment on the check, which more or less evens things out for the service contract they won't be honoring.

My heart goes out to you folks who lost big money. I stuck with Viking mainly because of the futures program. It is only luck that I didn't purchase futures this year.
Will

Wakefield, MA

#19 Dec 2, 2006
I had a bad feeling about purchasing futures this year.

I will look into switching to natural gas.

I have always hated the games one has to play to get a fair price for oil.

In the meantime I will go back to the Oil Buying Network. They will get you a good price
COLD

Milton, VT

#20 Dec 3, 2006
I called this Atlas Glenmor when i ran dry last night. Not a bad deal, came out charged me 100.00 and got me running. I signed up today and they credited the 100.00 from last night AND filled my tank today!!
JS - Northshore

Beverly, MA

#21 Dec 4, 2006
I have used Viking for 23 years, Joe has always been there for me and my friends. I think he will work this out. He stuck by me when I needed him in the past. I will stick by him when he needs me. I am into him for $1500 in futures and not happy about it. The best way to get this $ back is to support his effort and help work to a resolution so that he can supply my $1500 in oil.

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