Review: Collins Management Inc

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Unhappy Renter

Lowell, MA

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#1
Jul 29, 2010
 

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Collins Management Inc in Winchester Center, Winchester is a horrible company. Very unpleasant to deal with and they practice horrible business tactics. Do NOT deal with Chris or Danielle. After showing myself the first apartment I viewed from this company, I decided I wanted to rent that apartment. I met with the realtor at a separate address while she showed someone else an apartment and left me to fill out my application. After doing so I gave her a personal check to put down a deposit. They cashed that check and it went through on my bank account literally last Wednesday (over a week ago) I called today to get the deposit back because they rented the apartment I put a deposit down on. All they had to say was that it won't go through on their end until next Monday. So... apparently they have the slowest bank on earth because I don't understand where my money went.. is it just floating since it was cashed on my end and then hanging out somewhere for two weeks? No, not to mention he was very rude when I wanted my money back. They are lucky apartments rent themselves otherwise they would have zero business. I am glad I did not end up renting from them because god only knows what would have happened. Also just to add that the same Realtor, who did not show me the first place but sent me in on my own, decided to show me a different place that was a complete hell hole. She was 25 minutes late and brought her child who was consistently annoying and hitting his mother and when he wouldn't stop she asked him if he wanted her to really hit him. Which of course he replied no.. just thought it was A. Extremely unprofessional to show up late with no notice no call nothing I had to text her to get an answer. B. Brought her child and didn't control him and then when "taking control" threatens to hit him in front of potential clients. C. After renting the place we put a deposit down on, decides we are "good enough" for this piece of shit apartment that is more expensive per month then the first place we looked at. Makes no sense to me, but okay. Great job Collins Management I hope you are keeping my deposit because you are close to going out of business at least it would be for a good cause. To all renters I advise you to not go with this management company because clearly they do not know the meaning of customer service or proper business practices.
Carol

Boston, MA

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#2
Jun 7, 2011
 

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I happen to live in an apartment managed by Collins Management, I have been here for 15 years. There is not and has never been soomeone that works for Collins Management by the name Danielle, she may have been a subcontractor that was used from time to time but I dont think they use subcontractors anymore. Chris and the entire staff of Collins Management have been nothing but polite in all my dealings with them. As I can see from the language of the person that wrote this original comment, who clearly has no class, I am glad that Collins Management didnt rent to them, I dont want neighbors like that. If anyone is looking for a nice apartment and a very nice landlord then I think you should call Collins Management.
happy renter

Chelmsford, MA

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#3
Sep 29, 2013
 
I have dealt with danielle. She has has shown me a few apartments. She was sweet & polite & nice to deal with. Very professional. Something that happened over 3 years ago should be deleted from this site . She is an excellent realtor & the stupid person that wrote that post was prob just a digruntal client cause they didn't get the apartment. Shame on you .
another unhappy renter

Boston, MA

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#4
Mar 12, 2014
 
the father-and-son managed collins inc is the worst when it comes to dealing with what matters with the tenants. if you can avoid any apartments/buildings that are managed by this duo, do so as soon as you can. there have been numerous accounts where they have been extremely rude during phone calls over the matters regarding actual issues in the building. I'm looking into building codes on my own because they are not taking care of anything that's been problematic to a lot of people in the building. people who are hired by this management are just as awful in dealing with their tenants. absolutely useless.

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