Princeton, WV

#1 Jan 21, 2011
Has anyone else noticed the "not so good" service @ our local grocery store? It gets worse everytime I go in their. I'll go in their during the evenings and literally get chased down the isles by the men with buffers...not to mention they only have like one check-out lane open...not everyone has the time to stand in line for 30 min just to get checked out for a few items!


#2 Mar 11, 2011
I have never had that problem there. Good service and friendly people!

United States

#3 Mar 12, 2011
There is a Guy name John he is super friendly he helped me out the door and assisted my mawmaw in the car he is one of the best people working there

Chesterfield, MO

#4 Mar 13, 2011
The service is better during the day. But they have gotten better. I do agree about the buffer guys.. but they are doing their job. They just need to stop being so impatient.

Kinston, NC

#5 Apr 30, 2011
If you have a Kroger Plus card (the discount card your cashier asks you for) there is a toll-free number on the back. Call that number and you can file a complaint which goes first to the zone manager, then comes down to the store manager. You can also complain on the Kroger web site.

I strongly recommend talking with their customer service department. It's the only way to get it through to anyone within the company.

Princeton, WV

#6 May 24, 2011
yea i tried goin their during the day also...i had my newborn baby with me and sister...and some girl behind us was trying to start a fight over something silly...its like something always happens when i try to go to the store around this place lol oh well some people are just ignorant and you have to ignore them to get through life lol
1 post removed
Generalizers Suck

Charleston, WV

#8 May 24, 2011
There are a lot of piss poor people who work at that store, but at the same time there are some nice people that work there as well. It's pretty narrow minded and pathetic to make a generalization like that about every employee at that store. And as far as lazy workers, hey at least they have a job. I agree socialism does suck, but I base that opinion on the lazy piece of crap welfare trash who lay on their lazy asses and DEMAND everything under the sun without working for it AND from the comforts of their own home!
1 post removed
ku du

Princeton, WV

#10 Dec 19, 2011
generalizers suck,i agree with you .
p00r service

United States

#11 Dec 20, 2011
There are a select few people who work there who do well and are friendly, but others not so much.
..And the checkout lines need to have people behind the cash registers who know exactly what the heck they're doing.
I went through an older lady's check out line not too long ago and had to pay her over a dollar extra because she pressed the wrong button. She did not offer to give me back the money for her goof up, and I wasn't going to have a cow over a dollar and odd cents.. but if it ever happens again I will say something. There's no excuse for that at all.
p00r service

United States

#12 Dec 28, 2011
My previous trip to kroger was the last. Crappy service and problems in the checkout line EVERY time I go in has made them lose a valuable customer and sent me to walmart.

United States

#13 Dec 28, 2011
p00r service wrote:
My previous trip to kroger was the last. Crappy service and problems in the checkout line EVERY time I go in has made them lose a valuable customer and sent me to walmart.

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