Bad experiences at St. Lukes Quakerto...

Bad experiences at St. Lukes Quakertown emergency room.

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Quakertown Transplant

Perkasie, PA

#1 Jun 29, 2011
Did anybody else really have a bad experience at St. Lukes emergency room. I will never go there again. I feel that if you have anything serious you better go to Doylestown or Grandview. I'll drive myself before letting their ambulance take me there.
heyyou

Quakertown, PA

#2 Jun 29, 2011
I have never been there and I am sorry you had a bad experience. I avoid doctors like the plague, but a little bit ago I had to go to Grand View ER. I tried to refuse multiple tests and kept saying "I don't have insurance". I just recieved a $4000 bill. They suck. I will never go to Grand View again.....h*ll, if I ever go to the ER again I better be dead.
mom of 4

Southampton, PA

#3 Jun 29, 2011
I had terrible wait times at Grand View several times and always go to St. Lukes now for emrgencies with my kids when needed. I must say I have been pleased with their services and efficiency.
Sorry

Quakertown, PA

#4 Jun 29, 2011
Quakertown Transplant wrote:
Did anybody else really have a bad experience at St. Lukes emergency room. I will never go there again. I feel that if you have anything serious you better go to Doylestown or Grandview. I'll drive myself before letting their ambulance take me there.
I have always received excellent care there, but if it is an emergency with my kids I do head to Grand view. Sorry for you bad experience.......never fun to be sick and deal with bad care. Hope you are feeling better by now:)
mom of 3

Quakertown, PA

#5 Jun 29, 2011
Been to St Lukes twice. I agree long wait time and very disappointed that I had to go to another location when my son broke his arm. Who ever heard of a hospital that doesn't cast! Plus it seemed as though we were there forever! The other ER visit wasn't quite as bad but still didn't feel as though we were getting the best medical care. Still think St Lukes is better than Grand View! My number on hospital by far is Lehigh Valley Hospital!
Sorry

Quakertown, PA

#6 Jun 29, 2011
mom of 3 wrote:
Been to St Lukes twice. I agree long wait time and very disappointed that I had to go to another location when my son broke his arm. Who ever heard of a hospital that doesn't cast! Plus it seemed as though we were there forever! The other ER visit wasn't quite as bad but still didn't feel as though we were getting the best medical care. Still think St Lukes is better than Grand View! My number on hospital by far is Lehigh Valley Hospital!
That is interesting, have never tried LV. St lukes did not have a wait time for any of the instances I have had to use it, except the time I needed stitches down my nose and lip(dog bite) They did not make me wait in qtown, treated me and sent me to st lukes bethlehem for a plastic surgeon. After waiting 2 hours in a room there they came in and offered me a $50 giant foodstore card and said the surgeon was not coming in after all. Then went to doylestown where I was told the plastic surgeon only comes in for emergencies after hours. So someone with a nose and lip slip open = no emergency. Had to wait for 9-5 office hours to get stitches up -lol.
jpro

Quakertown, PA

#7 Jun 29, 2011
mom of 3 wrote:
Been to St Lukes twice. I agree long wait time and very disappointed that I had to go to another location when my son broke his arm. Who ever heard of a hospital that doesn't cast! Plus it seemed as though we were there forever! The other ER visit wasn't quite as bad but still didn't feel as though we were getting the best medical care. Still think St Lukes is better than Grand View! My number on hospital by far is Lehigh Valley Hospital!
Fractures are never casted immediately. Usually wait a day or 2 for swelling to go down. However, fracture will be splinted in the ER
jpro

Quakertown, PA

#8 Jun 29, 2011
heyyou wrote:
I have never been there and I am sorry you had a bad experience. I avoid doctors like the plague, but a little bit ago I had to go to Grand View ER. I tried to refuse multiple tests and kept saying "I don't have insurance". I just recieved a $4000 bill. They suck. I will never go to Grand View again.....h*ll, if I ever go to the ER again I better be dead.
You may refuse any test you don't want, and no one can force you to have any test, if you are competent to make your own decisions. This includes being sober, not under influence of any drugs, or had recent head trauma. Unfortunately many doctors feel they must order tests to avoid possible lawsuits.
mom of 3

Quakertown, PA

#9 Jun 30, 2011
jpro wrote:
<quoted text>Fractures are never casted immediately. Usually wait a day or 2 for swelling to go down. However, fracture will be splinted in the ER
It was casted immediately after we left the hospital 5 blocks up the road. It wasn't splinted in the hospital. So that doesn't correlate with what you said.
Observation

Quakertown, PA

#10 Jun 30, 2011
mom of 3 wrote:
<quoted text>
It was casted immediately after we left the hospital 5 blocks up the road. It wasn't splinted in the hospital. So that doesn't correlate with what you said.
Just cause it doesn't correlate doesn't mean he wasn't correct, which is exactly why I stay as far away as I can from Docs & hospitals.

Just sayin ....
mom of 3

Quakertown, PA

#11 Jun 30, 2011
I know and agree, each case and severity of the break is treated differently. I just thought a hospital would cast and I wouldn't have to travel to another location.
Tierney Resident

Perkasie, PA

#12 Jun 30, 2011
I have been there on 3 occasions. I thought my 1st experience in 2009 went well. My then 3 yr old cracked her head open, didn't need stitches just that glue stuff. 2nd was for high fever, possibly swine flu in my then 8 mo old in 2009. I too was there in 2009 for complications of the flu. I was pleased with almost everything. I felt they tended to the kids more quickly. I was about to pass out in the waiting room before they saw me. I think another person in the waiting room spoke up for me (I was alone). I saw I think because I was about to pass out & not fully coherant. I felt the staff was nice & wanted to help, but in my case no one knew how to help. Because of this it would have been nice had they taken me more seriously when I initially entered the er. I think I waited for almost 2 hrs. Apparently they were busy, but only one other family was in the waiting room with me.
I would go there again. I didn't like several things about GrandView. The er staff there needed to take blood from my then 1 yr old. I can't tell you how man times they tried to stick her before they simply gave up. The labs were ordered by the pediatrician, so us being turned away due to their incompetence meant we would be sent elsewhere.
Hope you have better luck next time...as I feel it's all luck when you're going to the er
yarnlover

Pottstown, PA

#13 Jul 1, 2011
mom of 3 wrote:
Been to St Lukes twice. I agree long wait time and very disappointed that I had to go to another location when my son broke his arm. Who ever heard of a hospital that doesn't cast! Plus it seemed as though we were there forever! The other ER visit wasn't quite as bad but still didn't feel as though we were getting the best medical care. Still think St Luke's is better than Grand View! My number on hospital by far is Lehigh Valley Hospital!
Quakertown St Lukes is an excellent ER, much better than GVH ER. LV is also very good. I've been in the medical profession for over 30 years. After the fracture is stabilized, casting is not done until a day or so later b/c of swelling. You are referred to an orthopod for the casting in their office. Long waits are b/c so many people now use ERs for non emergency issues such as cough, colds, etc. The most critical patients are seen first, as they may need stabilization to survive. I always go to Q-town. If a higher level of care is needed, they will stabilize and transport to the proper hospital that can handle the issue.
mom of 3

Dallas, TX

#14 Jul 1, 2011
yarnlover wrote:
<quoted text>Quakertown St Lukes is an excellent ER, much better than GVH ER. LV is also very good. I've been in the medical profession for over 30 years. After the fracture is stabilized, casting is not done until a day or so later b/c of swelling. You are referred to an orthopod for the casting in their office. Long waits are b/c so many people now use ERs for non emergency issues such as cough, colds, etc. The most critical patients are seen first, as they may need stabilization to survive. I always go to Q-town. If a higher level of care is needed, they will stabilize and transport to the proper hospital that can handle the issue.
I guess the ortho up on 14th street casts the same day! We went from the hospital to 14th street. Go figure! If several responses said wait and stabilize then why did they cast so soon? Did someone mess up? I am still sticking with Lehigh Valley Hospital!!! The only reason I went to Quakertown was bc it was in the middle of an extremely bad winter storm and didn't want to jeopardize our safety on the road.
SFMom

Dallas, TX

#15 Jul 1, 2011
I went there almost 5 years ago with an unexplained severely high fever and what I thought was an allergic reaction to a bug bite. That emergency room staff and hospital saved my life. Turns out I had a severe case of MYRSA in my blood stream. If it weren't for St. Luke's I would not be here today.
yarnlover

Pottstown, PA

#16 Jul 2, 2011
mom of 3 wrote:
<quoted text>
I guess the ortho up on 14th street casts the same day! We went from the hospital to 14th street. Go figure! If several responses said wait and stabilize then why did they cast so soon? Did someone mess up? I am still sticking with Lehigh Valley Hospital!!! The only reason I went to Quakertown was bc it was in the middle of an extremely bad winter storm and didn't want to jeopardize our safety on the road.
Some fractures can be casted the same day. Only the orthopod can make that determination. The ER doctors are not trained to set a fracture. It may seem easy, but you need specialized training to do so. It is too cost prohibitive to keep an orthopod on staff full time, so broken bones are stabilized, then sent to the specialist. LVH most likely has an ortho available, because it is much larger. Hope that answers your question. Good luck!
mom of 3

Dallas, TX

#17 Jul 2, 2011
yarnlover wrote:
<quoted text>Some fractures can be casted the same day. Only the orthopod can make that determination. The ER doctors are not trained to set a fracture. It may seem easy, but you need specialized training to do so. It is too cost prohibitive to keep an orthopod on staff full time, so broken bones are stabilized, then sent to the specialist. LVH most likely has an ortho available, because it is much larger. Hope that answers your question. Good luck!
Yes thank you and that is why I prefer Lehigh valley hospital! You never know what you will need and it is always best to have the best on hand at all times especially when time is of the essence in some cases.

My son needed stitches one time as well and we went to LVH and a plastic surgeon was tight there for him where if we had gone to saint Lukes in Quakertown my son would have a scar on his face bc there isn't a plastic surgeon on hand.
ANON

Pottstown, PA

#18 Mar 30, 2012
St Lukes Quakertown hospital is AWFUL.. Long wait in the ER which I should have been taken back right away.. Nothing went right with that visit and I am in the medical profession. I would never ever treat anyone the way I was treated.
Annie

United States

#19 Mar 30, 2012
I do not think they are awful, but they admitted me to the ER knowing they could not run the test I needed because it was after 5 on a Sunday evening. The tech was done work by then and they had no on call staff. Why did they not just tell me that before I paid $100 and then had to go elsewhere and pay another $100? I, obviously, did not go to another St. Luke's facility. I went elsewhere and got the care I needed - actually admitted for 8 days as a result of the scan that was done. They told me I could have died had I gone home and waited until the next day when the tech was available. I knew better than to go there and never will again.
grand view

Perkasie, PA

#20 Mar 30, 2012
I had to go to the Grand View ER a couple years ago. I had nothing done to me they didn't use any equipment or check vitals or anything. The only thing that they did was give me ginger ale soda and my bill was over $1,500 and the can of soda wasn't even a full size can it was one of those half cans!

No wonder people are broke these days $1,500 for a half can of soda!

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