They were extremely RUDE when we went to pick up our car (insulting my husband for calling to ask if the car was ready before he headed over to pick it up) AND they did a crappy job. The dent repair was mediocre, but the paint job is NOT a match to the car. They said it would be blended in, but did not, and in the process, they scratched up our tinted windows and tail light. When we complained and did not want to pay for the TERRIBLE paint job (we were willing to pay for the dent repair) they were unwilling to work with us on that. They continued making personal insults. Eventually they took some of the cost of the paint job off, but not all of it. Now we have scratches that we didn't have before AND we still have to get a new paint job done. I would NEVER recommend this place to anyone. A nearby business (we used the restroom and told them the story) said this was an extremely common story with the Puyallup Maaco. Seriously, a terrible experience.