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mad

Punxsutawney, PA

#1 Aug 10, 2012
Had my carpet installed (after waiting for 2 months) from Carols carpet world. ONE DAY after install I swept the carpet and there must have been loose strings that installers left untrimmed and my sweeper pulled up where the seam was leaving a 3 inch gap the whole way across. Called 4 times to the owner (not Carol but I assume her husband)
He stopped by and said it was probably my cat....well, it wasnt. OMG! He said he would fix and then before he went out the door he said "You know I took a loss on this carpet because the price went up after I ordered it"

We have called 5 times to get this repaired and no one calls back. Just warning everyone to beware.

I heard his wife is ill and I feel bad for that but this is no way to run a business. Lots of money down the drain now because we have to recarpet.......beware if you use this business
Mother

United States

#2 Aug 10, 2012
call your insurance company.Sounds like a lawsuit
renea

Altoona, PA

#3 Aug 12, 2012
he (D.A.) has done more and worse to others....ask around town , just wait until Windber get wind of some of this !
Belurussian

Du Bois, PA

#4 Aug 12, 2012
What do you mean Windber?
renea

Sewickley, PA

#5 Aug 13, 2012
they also have a store in Windber PA (by Johnstown) their daughter is incharge there
Toni

United States

#9 Aug 13, 2012
Hide behind a computer screen to bad mouth people and you don't even know what happened. Please get in touch with me at the windber, store since you know so much about everything. You can post nasty comments and say degogatory statments about people, but your a coward who covers up by this forum.
renea wrote:
he (D.A.) has done more and worse to others....ask around town , just wait until Windber get wind of some of this !
puxsy pride

Punxsutawney, PA

#10 Aug 13, 2012
Is Toni the dauhter?
Toni

United States

#11 Aug 13, 2012
Yes, Toni is their daughter and does anybody want to stand forward and make such comments or does everyone just like to bad mouth people behind computer screens. And the spelling is "Daughter", NOT dauhter!!
Toni

United States

#12 Aug 13, 2012
Mother wrote:
call your insurance company.Sounds like a lawsuit
The only person that would be involved in a law suite, would be MAD and RENEA for "Defamation of Character" and "Slandering" for using our names in ILL WILL. This has been sent to Carol's Carpet World's Attorney and he is aware of it.
carpet follies

Clearfield, PA

#13 Aug 27, 2012
Toni wrote:
<quoted text>
The only person that would be involved in a law suite, would be MAD and RENEA for "Defamation of Character" and "Slandering" for using our names in ILL WILL. This has been sent to Carol's Carpet World's Attorney and he is aware of it.
Defamation of character and slander (libel) will only happen if the statements are not true. Mad's statements are in no way libelous if they are true, sorry. Renea's statement would never be considered libel either.
Also, correcting someones spelling is pretty lame, especially if you're actually running the other store. Who wants to do business with someone like that?
Toni

Windber, PA

#14 Aug 28, 2012
Stating "False Information" is a crime!!!
carpet follies wrote:
<quoted text>
Defamation of character and slander (libel) will only happen if the statements are not true. Mad's statements are in no way libelous if they are true, sorry. Renea's statement would never be considered libel either.
Also, correcting someones spelling is pretty lame, especially if you're actually running the other store. Who wants to do business with someone like that?
CIN-CIN

Punxsutawney, PA

#15 Aug 28, 2012
I have known the owners of Carol's Carpet World for years and years. DA and his wife are good people and his work is fantastic! He has done work for me and my whole family with no complaints! Great to do business with!!
me

Punxsutawney, PA

#16 Aug 28, 2012
What ever happened to company reviews? I always look up company reviews before using any kind of services and I choose not to use ones with bad or poor reviews. Thank you for the reviews I heard enough from their daughter to not use their services. Now that's a way to lose business way to go! I'd fire you and quickly. There's other ways to handle a situation like this and you Toni failed.
carpet follies

Clearfield, PA

#17 Aug 28, 2012
Toni wrote:
Stating "False Information" is a crime!!!
<quoted text>
So you're stating that the OP is telling an outright lie? What would they have to gain if there was nothing wrong with their carpet?

I also have to agree with the other poster, how you're handling this is atrocious.
person in a wheelchair

Clearfield, PA

#18 Aug 28, 2012
Toni wrote:
<quoted text>
The only person that would be involved in a law suite, would be MAD and RENEA for "Defamation of Character" and "Slandering" for using our names in ILL WILL. This has been sent to Carol's Carpet World's Attorney and he is aware of it.
It's "lawsuit", not "law suite" unless you're talking about an addition on your house for your mother-in-law.
Mother

United States

#19 Aug 29, 2012
Toni wrote:
Stating "False Information" is a crime!!!
<quoted text>
So you are SURE that this report from a customer is false? You need to be sure before you speak! Remember the customer is ALWAYS right if you want your business to work.
willy

Punxsutawney, PA

#20 Aug 29, 2012
lol,,,a crime,,,,its very hard to sue a customer for slander ,,,,,,,you realy haft to show how it cost you,,,,,,almost inposible to do so,,,
person in a wheelchair

Clearfield, PA

#21 Aug 29, 2012
This Toni sounds like a real whacko. That's my opinion and not libel. Boo hoo.
mad

Punxsutawney, PA

#22 Aug 31, 2012
ok folks, everyone calm down. I did a REVIEW of my experience with this company. Let me say it again, a REVIEW. It happens everyday on the net. Good/bad reviews.

Yes, my carpet is messed up but its not the end of the world.

My God, there are people dying of cancer, children starving in India and old people suffering all over the world so lets get our perspectives straight and not go NUTZ over a carpet review.
joe joe

Punxsutawney, PA

#23 Aug 31, 2012
mad wrote:
ok folks, everyone calm down. I did a REVIEW of my experience with this company. Let me say it again, a REVIEW. It happens everyday on the net. Good/bad reviews.
Yes, my carpet is messed up but its not the end of the world.
My God, there are people dying of cancer, children starving in India and old people suffering all over the world so lets get our perspectives straight and not go NUTZ over a carpet review.
but it is the end of the world as we know it,,,,a messed up carpet ranks right up there,,like aids and the bird flue ,,,earth quakes and a murder,,,,,,,

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