Unique Boutique vs. Village Boutique

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upset

Pikeville, KY

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#1
Jul 19, 2009
 
I recently went to Unique Boutique in Pikeville with my sister to find bridesmaid dresses for her wedding. We were not greeted upon entering and had to ask where the bridesmaid dresses were. We were pointed in the right direction and given NO assistance. There were no other customers in the store at the time. Another customer came in and was waited on. During that time another employee had arrived for work and she did not help us either. After the customer left, we still did not get assistance. We were near the counter where the two young workers sat and I know they heard our conversations. My sister was planning on buying FIVE dresses from there as well as order tuxes, but we took our business to a wonderful bridal shop in Floyd County - Village Boutique at the entrance to Stone Crest Golf Course. I HIGHLY recommend Village Boutique for your bridal needs. And as for my family and me, we will never give our business to Unique Boutique. Very sad that our local businesses are not more friendly and willing to assist in what should be a plesant time (wedding planning). FYI - Kentucky Mountain Bride in Prestonsburg was also rude and offered us NO assistance (and the place stunk like cigarette smoke).
very interesting yes

Pikeville, KY

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#2
Jul 19, 2009
 
VB is great! i have made multiple purchases from there for my high school prom(s). The staff there are wonderful, and they really know what they're doing. If there is something you want, and VB doesn't carry it, Vicki will go to the ends of the Earth to try to get whatever it is that you're searching for. Not only that they have a wide variety of products, they dont only sell dresses, shoes, and jewelry, but they sell bathing suits, sun-glasses, and other accesories as well! It's a great shop, with great products, and great people, just watch out for some of the seamstresses.
Queenie

Jackson, KY

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#3
Jul 20, 2009
 
I went to kentucky mountain bride during prom season. The lady was very nice to me and my daughter and very helpful the store was also busy at the time. She was by herself and she still went around and helped everyone. I just wish i'd waited and bought my daughters dress there. They were half the price I paid at the mall and just as pretty. I will be buying the next one there.
uhh

United States

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#4
Jul 20, 2009
 
who cares???
KYLady

Versailles, KY

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#5
Jul 20, 2009
 
upset wrote:
I recently went to Unique Boutique in Pikeville with my sister to find bridesmaid dresses for her wedding. We were not greeted upon entering and had to ask where the bridesmaid dresses were. We were pointed in the right direction and given NO assistance. There were no other customers in the store at the time. Another customer came in and was waited on. During that time another employee had arrived for work and she did not help us either. After the customer left, we still did not get assistance. We were near the counter where the two young workers sat and I know they heard our conversations. My sister was planning on buying FIVE dresses from there as well as order tuxes, but we took our business to a wonderful bridal shop in Floyd County - Village Boutique at the entrance to Stone Crest Golf Course. I HIGHLY recommend Village Boutique for your bridal needs. And as for my family and me, we will never give our business to Unique Boutique. Very sad that our local businesses are not more friendly and willing to assist in what should be a plesant time (wedding planning). FYI - Kentucky Mountain Bride in Prestonsburg was also rude and offered us NO assistance (and the place stunk like cigarette smoke).
I can't say that I have ever had a good experience from Unique Boutique. I also can't understand ,how a business that is so rude has stayed for so long. My cousin got married a few years ago and ordered her bridesmaid dresses from there. They had ordered the wrong color in the dresses and the wrong sizes. When we asked if they had accidentally put the wrong "owner" tag on the dresses, they said
"No, these are the dresses you ordered". They offered no apologies and simply told us if we wanted to reorder the dresses we could, but they couldn't guarantee that they would be in for her wedding. With everything a bride has to worry about, having a business order the wrong dresses and then act like they are not at fault is horrible business practice. Another cousin had also gone there about 8 years ago for prom. She picked out her dress, paid the deposit to hold the dress until her mom could get there to pay, and they sold her dress to someone else! They again, offered no apologies or a refund!! I will NEVER and I do mean NEVER do business with them.
Kentucky Mountain Bride however is where I purchased my wedding gown. They were wonderful and helped make my wedding day extra special. The lady who does their alterations is also exceptional, she fixed several of my bridesmaid dresses for the girls. I always recommend them since I had such a wonderful experience.
Sallie

Mount Sterling, KY

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#6
Jul 20, 2009
 
I agree that Village Boutique is wonderful. The staff there is eager to help and they truly love the girls that they work with. You can see the passion and love that they have for their business. Check them out!
Satisfied Wedding Party

United States

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#7
Jul 20, 2009
 
If you want the royal treatment go to Davids Bridal in Lexington,Ky. I have been to all the locals here and Davids is the best.
Ayy

United States

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#8
Jul 23, 2009
 
Kentucky Mtn. Bride Rules.
jane doe

Pikeville, KY

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#9
Jul 23, 2009
 
Satisfied Wedding Party wrote:
If you want the royal treatment go to Davids Bridal in Lexington,Ky. I have been to all the locals here and Davids is the best.
Well I must have went on a bad day. because one week ago my soon to be sisterinlaw and i went there no special treament just ask the brides name and thats just about it..we looked for a dress oursevles..If your talking about the Davids bridal on Reynolds rd..In lex. we did not approve..
Night Moves

Pikeville, KY

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#10
Sep 2, 2009
 
I think Unique Boutique is the best bridal shop ever, especially for this area!!! The girls who are employed there are the sweetest young ladies, they really know there stuff... Matter of fact, Village Boutique forgot to order my friends bridesmaids dresses and they where very rude to her and her family.. So the next time you need formal attire UNIQUE BOUTIQUE is your shop!!!
The only 1

Pikeville, KY

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#11
Sep 2, 2009
 
Night Moves must work there.
SO WRONG

Georgetown, KY

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#12
Sep 4, 2009
 
Night Moves wrote:
I think Unique Boutique is the best bridal shop ever, especially for this area!!! The girls who are employed there are the sweetest young ladies, they really know there stuff... Matter of fact, Village Boutique forgot to order my friends bridesmaids dresses and they where very rude to her and her family.. So the next time you need formal attire UNIQUE BOUTIQUE is your shop!!!
Yeah, you must work there, because I had the same experience as some of the other people did at Unique Boutique. I was barely greeted as one of the two young girls at the counter reluctantly tore herself away from talking with other customers to ask me what I needed, took me to the section I needed, left and never spoke with me again, and as I was walking out I thought I would ask a question, but to my shock and dismay..LOL..I must have been invisible because I could not seem to get the attention of either of the young girls who would look at me, but never ask if I needed anything. I will NEVER go back there, sooooo rude and pathetic. Unique Boutique has certainly gone DOWN HILL as it used to be a great place to buy prom dresses, etc...but they have hired some of the rudest and just down right pathetic young girls I have ever seen. How SAD. Oh, and by the way, anyone can disagree with this post, but all you have to do is go there and you will see that this is so very true. Proof is in the pudding!!!
Kendra Michelle

Pikeville, KY

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#13
Sep 5, 2009
 
I went to UB looking for a prom dress they treated me horrible because they had my dress in a size 4 they told me i couldnt even try it on. I went to Ky. Mt. bride and they had the exact same dress is a size 4, i tried it on and it fit except for the neck. KMB is my choice. I love Kay the seamstress and Connie the owner treats me like her baby. That was the store i bought every prom dress from. THEN UB went n sold the same dress to a girl from my school to wear to my prom...she was an underclassmen and it was my senior year, so when i went in to discuss this they were very rude so i ended up cussing them. it was horrible!!
upset

Pikeville, KY

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#14
Sep 5, 2009
 
Very well said "SO WRONG!" I posted this thread to inform people. If they choose to take their business to Unique Boutique, then they will see for themselves. I will never give UB any of my business.
My Experience

Williamson, WV

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#15
Sep 6, 2009
 
Didn't even bother with UB - learned better in high school. I dropped by KMB and the service was pathetic: There were 2 women, both eating ice cream, who told me where my size was and never got out of their seats. I did go to VB in Pburg and was VERY pleased. I was catered to while I browsed and tried on several dresses, but I didn't like anything I saw. I ended up at David's Bridal in Charleston and couldn't have been more satisfied.
Ummmmmmmmmm

United States

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#16
Jan 16, 2010
 
I think Ky Mtn Bride is better than the village and unique boutique. I highly recommend that you go there. There staff is wonderful and they have beautiful dresses.
pleased

United States

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#17
Jan 16, 2010
 
I have done buisness with UB and I have never had a problem. I think VB is great as well, the ladies are so nice and will help you with anything. I have been in Ky Mtn Bride they have a great selection for Prom, but not wedding.
Interested

United States

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#18
May 2, 2010
 
Dose anyone know how much vb charges for their prom dresses?
yeah

Lexington, KY

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#19
Oct 15, 2010
 
How many of these 'reviews' were written by employees of the respective bridal stores?
pissed off princess

Pikeville, KY

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#20
Apr 24, 2012
 
Village Boutique is HORRIBLE, RUDE employees! Call && get hung up on. Ordered a dress came in wrong size upon 2 weeks before prom. when i ordered it A LONG time ago!! Completely Ridciulus! The employess do not even care enough to call about the dress until i called them to call && had to call & call until i finally find out about something on the dress. NEVER again!! Unique Boutique is horrible as well, if you have weight on you DONT go in there. Walked in there-not greeted on nothing-first thing that was said was size 14 dresses on this side. When I wear a size 10! THANK YOU! They treat you diffrent because of what size you are! Which is not right AT ALL!!

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