Reno's Roadhouse
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Disturbed

Prestonsburg, KY

#1 Jan 7, 2010
Anyone else having problems there.
Scott

Prestonsburg, KY

#2 Jan 7, 2010
My wife and I had eaten there in November and the service was terrible. It took 30 minutes for us to get a table then another 15 minutes to order. When the food came out it wasnÂ’t even the right order. The waitress was terrible she had to be on something. We spoke to the Manager but he was no help either. We will never eat there again. People stay away from that place.
WHYRENOS

Georgetown, KY

#3 Jan 8, 2010
It's too risky to eat at Reno's. I've had a few good meals there but I've had just as many if not more bad ones. The service is the worst around. If they didn't sell alcohol they would be out of business already. I won't spend another dollar at Reno's.
Tony

Shelbiana, KY

#4 Jan 8, 2010
Alcohol sales is the only thing that keeps them in business. The owner and staff is a joke. My money spends just as good someplace else.
peaches

United States

#5 Jan 8, 2010
Disturbed wrote:
Anyone else having problems there.
well u have a choice if u dont like it dont go there they have plenty of business and the service is great food is good wat other steakhouse u gonna go to
CONSUMER

Lubbock, TX

#6 Jan 14, 2010
I am disappointed in the way the place has changed. The food and service use to be great but the last few times we went to eat we were disappointed. The server appeared to be "high" and when I ask to speak to the manager, she appeared to be the same way. She kept twitching her mouth, her eyes were dilated and it seemed as if she had to keep stretching her eyes open. My husband actually ask another server if something was wrong with the manager and described the black pants and top she had on and the little girl rolled her eyes and replied "no, she is always like that." That told us, a problem exist and that is the obvious reason our night out wasn't what we expected. Needless to say, it has been months since that terrible waste of money.
pops

Shelbiana, KY

#7 Jan 14, 2010
Unless you go there to drink and get drunk, the place sucks..went to the dogs a long time ago. My buddies drink there, and then go to Taco Bell drive-thru on the way home...sad.
ruffles

Prestonsburg, KY

#8 Jan 14, 2010
if you want a great steakhouse go to TEXAS ROADHOUSE in ashland best food around...
worried

Prestonsburg, KY

#9 Jan 15, 2010
Watch about CREDIT CARD FRAUD. We have been overcharged on our credit cards there.
Inside info

Prestonsburg, KY

#10 Jan 15, 2010
I can tell you that some but not all of the waitresses will charge more or add more tips on later. I don't know why they think that people want know but they keep doing it. Most of them are doing pills and they need the money I guess. The person that said the manager acted weird that is because she is doing pills to that is Sonia and that is why the workers can do stuff like that. She does and so do some of them. I see it when I am working. I can't even get good sections because I don't do stuff with her or do stuff with her after work.
goodtoknow

Staffordsville, KY

#12 Jan 18, 2010
We went to Reno's Saturday night. We thought the food was really good. We've had the same waitress the past few times eating there, she is an older lady with dark hair. I don't remember her name but she is a sweetheart and always gives us great service. The only problem I have is that some of the little waitresses like to stare. Anyone else have this problem?
SAm

Shelbiana, KY

#13 Jan 18, 2010
goodtoknow wrote:
We went to Reno's Saturday night. We thought the food was really good. We've had the same waitress the past few times eating there, she is an older lady with dark hair. I don't remember her name but she is a sweetheart and always gives us great service. The only problem I have is that some of the little waitresses like to stare. Anyone else have this problem?
They are either in a drug induced state or they are tying to make eye contact with your man. The place is a sleazy, stagnant environment. I shut my ties with them down a while back due to bad food, bad service, being over charged, and druggie waitresses putting the move on my date..pathetic. Do yourself a favor and go someplace else. yOu'll be sorry you spent your money there.
goodtoknow

Staffordsville, KY

#14 Jan 19, 2010
SAm wrote:
<quoted text>They are either in a drug induced state or they are tying to make eye contact with your man. The place is a sleazy, stagnant environment. I shut my ties with them down a while back due to bad food, bad service, being over charged, and druggie waitresses putting the move on my date..pathetic. Do yourself a favor and go someplace else. yOu'll be sorry you spent your money there.
Thanks for the tip! There has been one little waitress in particular who always checks out my husband. She need not waste her time, he thinks she is trashy and rough looking. Some advice for the waitresses: If you see a nice looking man with his wife.......don't check him out! Especially if his wife looks better than you, you are only wasting your time and it makes you look stupid!
Ex-Employee

Lubbock, TX

#15 Jan 19, 2010
I know because I worked there. The staff and the manager is on drugs. Sonya tried to sell them to me and she does them with the workers so they like her and she says they will make you close faster. I wish Terry would get rid of her. Now it is not even a good place to go eat. My boyfriend wont waste his money to go and see all of that. You can tell when they are all high. It is not good for a business.
fact

Martin, KY

#16 Jan 19, 2010
on drugs at pburg renos pikeville renos same way know woman that worked both,if you knew what i was told you would never eat there.if you do and your orders not right DONOT SEND IT BACK,im not even going to say what they do if it gos back to kitchen. NASTY!!!!!!!!!!no joke
MeE

Prestonsburg, KY

#17 Jan 19, 2010
Renos blows
who knos

Jenkins, KY

#18 Jan 19, 2010
WE CAN'T HELP IT IF YOUE MEN LOOK AT US!!
EMPLOYEE

Logan, WV

#19 Jan 20, 2010
Ex-Employee wrote:
I know because I worked there. The staff and the manager is on drugs. Sonya tried to sell them to me and she does them with the workers so they like her and she says they will make you close faster. I wish Terry would get rid of her. Now it is not even a good place to go eat. My boyfriend wont waste his money to go and see all of that. You can tell when they are all high. It is not good for a business.
This is all lies sorry about your luck ex-employee
Jan

Shelbiana, KY

#20 Jan 20, 2010
who knos wrote:
WE CAN'T HELP IT IF YOUE MEN LOOK AT US!!
Don't flatter yourself, shag-nasty. Everyone that patronizes(for you dummy, that means people that choose to visit and eat at your nasty establishment)the place knows that you rough-looking, bug-eyed, stoned, pill heads would sell ANYTHING for a price. The last time that I was there, you practically laid yourself across my table. You don't know how close you came to drawing back a bloody nub. I know when you people are high, you can't understand reality and how slutty you look, but you better learn real quick before you get your ass kicked or fired or maybe both. I wouldn't darken the door of that shit hole again..so I don't have to worry about it. Just warning you for future reference..the next lady or gentleman might not be as tactful (that means gracious to you, dummy).
Ex-Employee

Lubbock, TX

#21 Jan 20, 2010
The lucky thing for me "Employee" is that I am an ex-employee. I quit when I seen how bad the drugs were in there. I dont do them and dont want to be around them. What is lies about it? Are you doing in selling and dont want to be caught? Is it the only place you can work because no other place would let you be high at work? No other place would have a manager that keeps the employees high? No other place would have a manager that sits in the fishing hole drinking and hanging out with people she knows? No other place would have employees eating out of food dishes before they leave the kitchen? No other place would have servers that just bussed a nasty table making the next tables salads and using there hands they didnt wash? No because a manager that is drug free and could do the job would not allow alot of things that happen there. Maybe if the problem was not there customers would be. Think about it. I am guessing you worked for tips like I did and you should notice that the number of people coming in is not the same and when the cooks are high or out the side door smoking pot and food is not being made your customers dont tip. I FORGOT YOU ARE ONE THAT IS DOING IT YOURSELF.

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