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1 - 12 of 12 Comments Last updated Jan 30, 2013
cvw

Douglasville, GA

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#1
Jan 20, 2013
 

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We went to Gumbeaux last night (1/19) and I am floored that they are still in business! WHO cares what the food is like if you can never get a table! We waited over 2 hours for a table and watched as the bartender (upstairs) was rude and obvious lacked training! A bartender should like his job and encourage people to stay and drink not ignore his customers ( no he was not busy). The hostess was disorganized and kept stating we had such a number of people ( 14) ahead of us - After we counted 12 we were told we still had 11 ahead of us ( no we only had 4 in our party) Furthermore, we watched a booth be held the entire night unsat for the ownwer's wife! I WILL NEVER WALK THROUGHT THEIR DOORS AND I SUGGEST YOU DO NOT WASTE YOUR TIME! Unless you love bad service, Grumpy bartenders, rude staff and total mismanagement. When we left we counted 12 empty tablesand a whole lot of pissed off customers. Oh yeah I have been in the industry for over 20 years and stating the kitchen cant handel the customers has never flown in any resturaunt I have ever worked at. That just means the kitchen staff has not prepped enough food or the owner lacks knowledge on how to run an establishment!
Local

Douglasville, GA

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#2
Jan 20, 2013
 
I've never had a bad experience at Gumbeauxs. Many years perhaps 100 times eating there. It gets very busy and many times we've gone to Fabianos because there was no wait.

I'll bet most of the people on here have good things to say about Gumbeauxs.

Since: Nov 08

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#3
Jan 20, 2013
 
Every experience I've had at Gumbeaux's has been superb. I know there are certain times NOT to go. If I do happen to go at those particular times, I am prepared to wait and I've never had trouble with the bartenders nor the waitstaff.
Sorry you had such a miserable time.
Mr Incredible

Douglasville, GA

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#4
Jan 20, 2013
 
Gumbeauxs is an absolute gem of a restaurant . It is the best restaurant in a 50 mile radius and rated one of the best in the country ( see Zagat ) it is super busy on Saturday - always has been always will be - get there early !!!

Since: Aug 09

Villa Rica

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#5
Jan 20, 2013
 

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You're floored that a restaurant with a 2 hour wait on a Saturday night is still in business? You didn't go to business school did you?

Since: Jan 10

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#6
Jan 20, 2013
 
Mr Incredible wrote:
Gumbeauxs is an absolute gem of a restaurant . It is the best restaurant in a 50 mile radius and rated one of the best in the country ( see Zagat ) it is super busy on Saturday - always has been always will be - get there early !!!
Agree it's a fine restaurant, but best in a 50 mile radius? Nah, IMHO.

Best in Douglasville? Yep.
Frequent flyer

United States

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#7
Jan 22, 2013
 
Every restaurant is busy on a weekend night... Did you speak to the manager about your experience? I think you should give them another try and maybe on a week night when it's not as busy. They are a wonderful restaurant and I have been dining here for years.
todd

Carrollton, GA

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#8
Jan 23, 2013
 

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cvw wrote:
We went to Gumbeaux last night (1/19) and I am floored that they are still in business! WHO cares what the food is like if you can never get a table! We waited over 2 hours for a table and watched as the bartender (upstairs) was rude and obvious lacked training! A bartender should like his job and encourage people to stay and drink not ignore his customers ( no he was not busy). The hostess was disorganized and kept stating we had such a number of people ( 14) ahead of us - After we counted 12 we were told we still had 11 ahead of us ( no we only had 4 in our party) Furthermore, we watched a booth be held the entire night unsat for the ownwer's wife! I WILL NEVER WALK THROUGHT THEIR DOORS AND I SUGGEST YOU DO NOT WASTE YOUR TIME! Unless you love bad service, Grumpy bartenders, rude staff and total mismanagement. When we left we counted 12 empty tablesand a whole lot of pissed off customers. Oh yeah I have been in the industry for over 20 years and stating the kitchen cant handel the customers has never flown in any resturaunt I have ever worked at. That just means the kitchen staff has not prepped enough food or the owner lacks knowledge on how to run an establishment!
typical democrat.I WANT IT NOW.Must have been someone there talking about what a crappy job our president is doing and this idiot overheard the conversation complaining of people rude.The truth hurts dont it slick?
cantresist

Douglasville, GA

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#9
Jan 23, 2013
 

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So you can't believe Gumbeaux's is still in business because it's packed? I'll take good food with grumpy service over crappy food with good service (Applebees any day.
I think they'll survive without your business. I've been eating there for 15 years - what a wonderful locally owned, original restaurant.

Since: Mar 12

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#10
Jan 25, 2013
 
Easily the best in Douglasville.....that would explain the 2 hour wait on a Saturday. Go on a Monday - you'll get right in. Awesome food and service!
Lewholt

Atlanta, GA

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#11
Jan 28, 2013
 
TGVR wrote:
You're floored that a restaurant with a 2 hour wait on a Saturday night is still in business? You didn't go to business school did you?
Yep, idiot alarm is going off. Good one.

Since: May 12

Roswell, GA

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#12
Jan 30, 2013
 
We went to Gumbeaux's last night (a Tuesday) on my daughter's birthday and had a horrible experience.

The service is always slow, we expect that. But this was beyond ridiculous. They need to hire more people.

When we were seated, it took 15 min before anyone came to get our drink orders. Once the drinks finally came, it took another hour to get our food. Then the server blamed me for the wait because he said the fish ponchatrain that I ordered takes a while to prepare.

When the food got there, we had yet to recieve any flatware to eat with. Our food sat there and got cold while we waited for a fork to eat it with.

My fish was good but the fried food that my daughter and husband got was too heavily breaded and hard due to having sat around for too long I guess.

We won't be going back.

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