Review: Arlington Auto & Tire
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United States

#23 Sep 13, 2010
I am extremely pleased with the service that I got at Arlington Auto & Tire. They were quick, efficient, and very courteous. This had been my first time there but I will definitely use them in the future.
Tom - PLeasant Valley

United States

#24 Oct 24, 2010
For the last several years I have been taking two cars into Arlington Tire Auto for serving, oil changes and inspections.

I've had great service until the last time I went there.

I noticed oil on the driveway by my wife's car. After checking the oil I discovered that the oil showing was half way up the stick. It appeared as if way too much oil had been put into the car at the last oil change (which was performed at Arlington)

I took my took the car in for an oil change at that time and to see where the oil was dripping from. They informed me that the car showed 1/4 of a quart too much and did not know who put the oil in and that the pan gasket was leaking and needed to be replaced. After speaking with several mechanics that I know they all said the same thing - over filling the engine with oil can cause the pan gasket to blow out or tear and I was lucky not to have leaking front or rear seals.

Of course Arlington caused the problem, but does not want to own up to the responsibility of repairing their blunder.

The vehicle in question has 60,000 miles on it and has been very well maintained and not beat up at all.

Neither my wife or I added any fuels to the car, or was it out of our hands at any time.

Think twice about bringing your vehicle to them for repair or servicing!

Poughkeepsie, NY

#25 Nov 13, 2010
QUOTE who="Tom - PLeasant Valley"1/4 qt
1/4 of a quart would not cause any gaskets to go, not even a few quarts. All cars have pressure relief vents and vacuum vents that pull the excess crank case pressure out. If it was filled to the top the vents would suck the oil out and smoke would come out of the tail pipe. I am a ASE Master Tech and just to set the reccord your friends are not giving you accurate information - what they are saying is an old mechanics tale and tests prove it is simply false. If you have a crank case pressure issue it is something wrong with the system that controlls that pressure for that specific model of vehicle. Plus the oil dipstick tube is in the crank case and on most vehicles it will eject oil if the crank case pressure becomes too high. Also oil height varies with temperature and the vehicles attitude when parked on a slope. Additionally the system should sit for a few minutes before checking and it should be checked cold. Checking hot will yield a higher reading than normal, the marks on the dipstick show the range and when cold different manufacturers have different heights when filled with the correct amount of oil. So a toyota with 3.5 qts may be just below the middle of the mark when properly filled with 3.5 qts and a Ford may call for 5 qts and be at the top of the mark - there is still alot of room for error. A young oil tech may not fully understand this as well as a master engine machinist with 30 years rebuilding engines but please people you need to learn before you comment - educate yourself with the facts not just some heresay from the internet that you want to find.

Fairfield, CT

#26 Nov 17, 2010
Been there only a couple times but have nothing but positives.

At an inspection they spent an extra 30 minutes fixing my tire pressure sensors and would not let me pay them. Mavis who replaced the tires previously could not figure it out at the time of the change.

I saw them talk a naive lady out of an oil change that was apparently not needed.

A brittle clip broke attaching a cable during a transmission flush. They were up front about it. Got me on the road right away and replaced the clip and whole cable free of charge.

I work on cars too and it is very typical to have collateral damage. They were up front about it and fixed it. I would have had no idea if they were not honest.

Lastly I also brought my wifes Honda with over 200,000 miles in for an inspection. Certainly a dishonest shop could have found something on a vehicle that old to need replacing. It had no issues.

Some of you mention they are not the cheapest, I am not convinced they are expensive at all. Regardless a cheap dishonest shop is very expensive in the long run. You should have no problem paying a fair price if the work is needed and the shop is honest. Honesty is most important without a doubt.
abbas form poughkeepsie

Poughkeepsie, NY

#28 Dec 15, 2010
was over charged for doing a balance and alignment
abbas form Poughkeepsie

Poughkeepsie, NY

#29 Dec 15, 2010
instead you should go to my shop up the street. Abbas take better care of your car. I just want business.
DCnyMasterTech12 578

Poughkeepsie, NY

#30 Dec 16, 2010
abbas wrote:
"They are over priced and a rip off.I had them do a balance and alignment. The tech over tighten the lock on my rims that when I went to put my winter rims on, a tech at another shop spend over 45 minutes trying to take the lock off. Doing so, my rim got damaged.I went back to Arlington and told them what happened and they told me they will get back to me. I spoke to 2 managers and one of the owners, his name is Mousa .It's been a week and I am still waiting for a response. Arlington tire is unprofessional and I would not recommend them to anyone. "
DCnyMasterTech12578 expert member states "Sounds to me like the shop you went to "At another shop" used the wrong procedures to remove the locks. If the other lugs came off just fine as you state then the "other shop" tech probably used a high powered air gun or improper technique to remove the locks. Lock removal requires you use even pressure on the three axis of force. Based upon what you state either your lock key was broken by the "other shop" or they are suffering from corrosion. Incidentally how did the other shop damage your wheels? If they had the proper tooling they could use a universal key or lock removal kit or magnetic induction to remove the lock. It sound like the "other shop" simply does not know what they are doing and got abbas all hopped on excuses. Anyway everyone knows you need to comply with right to remedy and always return to the original warranty location for all warranty or issues with questions. What abbas did appears on the surface to be a complaint but underneath looks very suspicious from a experts standpoint.

Since: Dec 10

Cayey, Puerto Rico

#31 Dec 18, 2010
This is by far the best repair shop running in the tri county area. there techs are very knowlegable and friendly and always looking out for the customer.i drive a 2003 infinity g35 and when i brought my car to get an alignment they not only fixed my car but showed me things that needed to be looked at and adressed.This is a great service because my wife and daughter are always in my car with me and i feel alot safer knowing that the techs care about making sure the car is as tip top as possable. two thumbs way up.....

Pleasant Valley, NY

#32 Jan 21, 2011
They're Great but the only downfall is they're always busy as hell which isn't a bad thing but even if you make a appointment, there's still about a hour wait. I went for a Tire patch and repair had a appointment and waited 1 1/2 hours before they took my car in. Overall pleased with they're service but they need to honor they're appointments and not overbook because it was the second time they did this to me. Overall I givethe business 7/10

Poughkeepsie, NY

#33 Feb 22, 2011
I've been going to Arlington Tire since they opened a few years ago. However, my last visit (Feb 2011) will be my final visit. Despite arriving a few minutes early, my morning appointment for a simple inspection lasted well over an hour. It seems all work comes to a grinding halt when the morning coffee truck arrives around 10am, which explains the delay. Then when I am finally checking out, I'm handed the keys, charged for the inspection and rudely told it failed for a very minor infraction. No heads up, no offer to do a simple mechanical adjustment, no offer of another appointment. These clowns are unreal. There are many choices, take your business where return customers are valued and treated well.
Arlington Employee

Poughkeepsie, NY

#35 Sep 12, 2011
Arlington is a GREAT place to work. We are a strong team and family, it takes a special person and a talented technician to be part of our team! We wish you well.

Poughkeepsie, NY

#36 Jan 20, 2012
ShumeYh wrote:
Greg, apparently you are not very smart. You comment about a situation in a negative way without knowing the situation. My regular shop (in Wappengers, you know) said they could not look at it until Monday, wanted a $90 towing fee, and said they charge a minimum $50 fee to lift it up off the ground. I look at it as I saved $110 dollars and Arlington was nice and quick and honest. You are part of the stupid people who write bad things on line and dont know what they are talking about, these guys so deserve excellent positives and I have been back since then and the other customers I meet are all saying the same thing! This place is always loaded with customers so many sometimes you cant find parking! I think I would rather go to a busy place whom is obviously getting the vote of all these people, and they are not the cheapest, but others who I met there agree, great service is worth it. I prefer to congregate with smart positive people, you would not understand.
You tell 'em! And I congratulate you for your ability to appreciate ethical service. Greg is obviously a jerk.
lee j

Kingston, NY

#37 May 30, 2013
Every time I come to this place they tell me I need something fixed on my car. I went for an inspection and before I got the inspection I checked the wiper blades, they seemed fine. I told him straight up, don't tell me I need new blades, I already checked them. Sure enough James tells me I need new wiper blades and that "I'm not going to argue with you over it, you will not pass inspection." Most of the time I take it to Friendly honda and not once have they told me I needed anything done with my car for inspection. This place is just looking to rip people off on something and I would not recomend going to them.

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