Review: Gamerz Haven
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Fredonia

Jamestown, NY

#125 Dec 27, 2012
You cant put a price on good customer service/an actual return policy. Go to GameStop. I love supporting local businesses but not ones that treat the customers the way they do.
Joe

Jamestown, NY

#127 Mar 16, 2013
Does Gamerz Haven buy nintendo 64 games c
Terry

Jamestown, NY

#128 Apr 3, 2013
Joe wrote:
Does Gamerz Haven buy nintendo 64 games c
yes they purchase games for all game systems. they also buy sporting goods as well
Hootie Hoo

Fredonia, NY

#129 Apr 3, 2013
Joe wrote:
Does Gamerz Haven buy nintendo 64 games c
But please don't bring any sporting goods in.. The Lakewood store is a complete mess
justin

Westfield, NY

#130 Apr 26, 2013
Good prices Way Way better than gamestop
The Truth

Fredonia, NY

#131 Apr 26, 2013
myopinion wrote:
Too expensive. It's cheaper to go to Gamestop if you happen to be at the mall.
Not true, they will match or go lower than gamestops price on anything and everything in the store without question. They even use Gamestops site to assist in pricing their merchandise.
The Truth

Fredonia, NY

#132 Apr 26, 2013
Fredonia wrote:
You cant put a price on good customer service/an actual return policy. Go to GameStop. I love supporting local businesses but not ones that treat the customers the way they do.
They're not that bad, and gamestop is just as bad. Some of the customers that come into gamerz haven honestly overstep their boundaries and need to be put in their place. GH is willing to give deals here and there to good customers, but sometimes people just act ridiculous to be honest. I was in there once, and a man was swearing at a girl that was working because his game system didn't work properly or something like that. After a few minutes, I told the man to stop swearing at her or we would have a serious problem. He was much more reasonable after that. Sometimes, customers go too far. Sadly, with the amount of customers at the Dunkirk/Fredonia store that are even worse than this, the employees are often kept on edge in many situations. Things are stolen off the counter on a regular basis, and some customers steal movies out of the boxes on the shelves and leave empty boxes. It's ridiculous.
The Truth

Fredonia, NY

#133 Apr 26, 2013
Fredonia wrote:
You cant put a price on good customer service/an actual return policy. Go to GameStop. I love supporting local businesses but not ones that treat the customers the way they do.
Also, they have a return policy that's essentially identical to gamestops. If it doesn't work, come back within a couple weeks and it's a full refund with the receipt. If you don't have the receipt, than you're an idiot to think you'd get a full refund... How can they know that you bought it there? When you bought it there? Sadly, this is another problem they face as they are screamed at sometimes by people who don't have a receipt, but want a full refund. They try to reason with them, saying they'll give them extra store credit, but people just freak out. I suggest anyone that buys something there, take a small strip of scotch tape, and tape the receipt to the inside of the box when you bring it home... not difficult at all... Some people are just way too focused on entitlement to understand that they're the ones at fault.
The Truth

Fredonia, NY

#134 Apr 26, 2013
Steve wrote:
He sold me a game scratched and blamed me for it. I'm 41 and he talked down to me as if I were a punk kid. To make matters worse, I caught him checking out my 14 year old daughter. When I went to grab him and smash his head in the counter he ran into the back screaming that he was calling the cops, so I just had my kids grab some stuff off the shelves and we split. Great shop.
You're a terrible person and you're setting a bad example for your children. You're also probably lying, they would've offered to buff the game again. You're probably being unreasonable and arrogant. You're also overly protective. I hope you move to another country. We need less of your type here.
tons of fun

Brooklyn, NY

#135 Sep 3, 2013
They rip u off if your trading so your better off to put your stuff on craigslist
Justin

Fredonia, NY

#136 Sep 3, 2013
tons of fun wrote:
They rip u off if your trading so your better off to put your stuff on craigslist
Of course you can sell things for a higher price if you want to sell it yourself but that takes a while and you may not sell them. But the purpose of trading them in is to get something for them immediately. There is nobody, including Gamestop, that gives them a better price.
Gamers heaven blows

Tampa, FL

#137 Oct 1, 2013
They guy running the lakewood store is a douch bag. Most of the employees are the same. Just go to gamestop. Better quality and fairer prices. Gamerz haven is just the salvation army of game stores. He doesnt even let you bring back items even if you say there is something wrong with it.
Whiteagle20

Fredonia, NY

#138 Jan 3, 2014
Great store, Prices are good, and the customer service is Extremely far better than game stop. The Employees are really up to date on the latest consoles and games. Great selection of games and movies. NOT TO MENTION HE IS A LOCAL BUSSINESS, and we really need to support local rather than making the rich richer.
Speaks mind

Silver Creek, NY

#139 May 6, 2014
Offered to buy a brand new ps3 for 30 dollars store robs people
terry

Jamestown, NY

#140 May 6, 2014
Speaks mind wrote:
Offered to buy a brand new ps3 for 30 dollars store robs people
It had to have been either broken or missing parts cause they ALWAYS beat gamestop so you are full of it.
From derby

Clarence Center, NY

#141 Jul 26, 2014
I won't spend my money at this low end pawn shop until the little pice of sht standing behind the counter is fired : he bought my stolen property from my house being robbed and lied to me and authority's then fired the only girl who would help me; I promise I will catch the little fuck in a dark ally and I'm going to break him as for the store it's just a shit pawn shop enabling criminals and thefts
kray kray

Jamestown, NY

#142 Jul 26, 2014
From derby wrote:
I won't spend my money at this low end pawn shop until the little pice of sht standing behind the counter is fired : he bought my stolen property from my house being robbed and lied to me and authority's then fired the only girl who would help me; I promise I will catch the little fuck in a dark ally and I'm going to break him as for the store it's just a shit pawn shop enabling criminals and thefts
That girl wasn't fired, she quit. Works at GameStop in Fredonia now.
kray kray

Jamestown, NY

#143 Jul 26, 2014
From derby wrote:
I won't spend my money at this low end pawn shop until the little pice of sht standing behind the counter is fired : he bought my stolen property from my house being robbed and lied to me and authority's then fired the only girl who would help me; I promise I will catch the little fuck in a dark ally and I'm going to break him as for the store it's just a shit pawn shop enabling criminals and thefts
Either way, the manager in Derby is still a douchebag
Tracie

Buffalo, NY

#144 Jul 29, 2014
From derby wrote:
I won't spend my money at this low end pawn shop until the little pice of sht standing behind the counter is fired : he bought my stolen property from my house being robbed and lied to me and authority's then fired the only girl who would help me; I promise I will catch the little fuck in a dark ally and I'm going to break him as for the store it's just a shit pawn shop enabling criminals and thefts
You are such a morron. They are not allowed to give out information on who sells things to them. That is THE LAW. He was just doing his job. As far as them buying stolen items, they dont know if it is stolen, just the same as Gamestop or anyother second hand store. Get a clue.

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