Concord Coach Lines BANGOR sucks!

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Deven J

Brunswick, ME

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#1
Apr 14, 2012
 

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The people that work there sound like idiots on phone. They were not helpful what so ever. They kept twisting everything I asked and acted like they couldn't understand me. This one man with a very feminine voice was very arrogant to me and got everything I said @$$ End Backwards. Then he'd treat me like I was the one not making sense. Also when I was up in Bangor last month I was waiting for my friends bus to arrive and had to wait outside because their toilets were backed up and the entire waiting area smelled like shit. I understand that they couldn't help this but they wouldn't open the main doors to air it out. Though it was about 58 degrees outside they still should have opened a door or window. Also they should have kept the men's and women's toilet doors shut but no, they kept them wide open so they would air out into the waiting area. Which was disgusting anyway with that gross old carpet and stained seats. Also the clerk behind the counter wasn't all that friendly. Then recently when I spoke to two different men that answered the phone one mumbled a lot and acted like he was smoking pot or at least 'sounded' like it. and the other one talked so fast it sounded like he was suffering from ADHD or something. When he picked up the phone he rambled something very fast but I couldn't make out any of it. I had to ask "Is this Concord Coach Lines"? ha ha Anyway, my friend that road the buys also said his bus driver was a real lead foot and it was sort of scary going around corners. After being very annoyed with the two clerks I spoke with on the phone today. Sort of a long story but basically it was hard to get a professional conversation out of either of them. Like I said the femmy one kept twisting my question around even though I couldn't have been clearer. And he was rather uppity with me. Also I do understand that talking fast is a sign of sophistication but there is a point at which talking too fast becomes "unprofessional" and only sounds like gibberish utterances. Plus I just didn't like their attitudes. Seems like their Bangor Union Street branch sucks!
guest

Bangor, ME

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#2
Apr 14, 2014
 
You're the one that's ridiculous. So what you had one bad experience a lot of people have a bad first time experience, but I'm not going to write an essay about it. Sounds like you haven't even ridden on one of their buses you are just complaining about their station. News flash that branch is probably one of the cleanest I have been compared to some others. It is a bus station not a five star restaurant. Also you're making it sound like it's bad for a guy to have a feminine voice there is absolutely nothing wrong about that.

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