PBRMC False Advertisement

PBRMC False Advertisement

Posted in the Poplar Bluff Forum

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Patient

West Plains, MO

#1 Aug 13, 2010
Was in for treatment. Triage Nurse treated me like it was a nuisance for me to be there, the nurse that gave me shots stuck the dirty needles in the mattress like a pin cushion!!! Their commercial about how they have changed for the better is false advertisement!! The waiting area was filthy, cookie crumbs everywhere, stuff spilled on the floors and crawling with flies. I'm wondering what I DIDN'T have that I came OUT with!! You people need to get your act together, or change your commercial!!
with whom

Saint Louis, MO

#2 Aug 14, 2010
The marketing lady there is the worst in the history of marketing people.
Patient

West Plains, MO

#3 Aug 14, 2010
I agree, she is pretty bad.(the marketing lady) But I have not encountered one person in ANY department that is compassionate! If I go the ER...I AM SICK! I don't want to be called a liar, I don't want to have to worry about infection control, I DON'T want to see a nurse jabbing dirty needles in the mattress while she grabs for a bandaid!!! What in the world is happeining down there?? Come on ppl, something needs to be done and our ppl need to be protected when they come to YOUR hospital. We want to be treated like we are sick, or we wouldn't be there!! Let's take a refresher course on compassion already, and infection control..I think it's all been forgotten!!
guest

Cape Girardeau, MO

#4 Aug 14, 2010
Everyone seems to have different experiences. Unfortunately, those with bad experiences are usually much more vocal about them compared to those with good experiences. I've not been to the ER there so perhaps it is a real problem but I was recently in that hospital for 3 weeks and was treated exceptionally well. The nurses were professional, friendly, and attentive. The room was clean and food staff did a good job as well.
I don't question that some people have had poor treatment there since I hear that with some regularity but I think it's also important to mention positive experiences.
rod munch

Saint Louis, MO

#5 Aug 14, 2010
are you on medicaid?
Patient

West Plains, MO

#6 Aug 14, 2010
If I had a positive experience to share, I would be happy to do so. The next time you are laying in one of those beds, remember this...there is a nurse that puts dirty needles into the mattress you are lying on, thinking of "How Clean" it is....
Patient

West Plains, MO

#7 Aug 14, 2010
rod munch wrote:
are you on medicaid?
It doesn't matter what type of insurance you have, EVERYONE has the right to be treated, and treated like a human instead of like we are at a zoo... regardless!
Anywhere USA

United States

#8 Aug 14, 2010
Patient wrote:
If I had a positive experience to share, I would be happy to do so. The next time you are laying in one of those beds, remember this...there is a nurse that puts dirty needles into the mattress you are lying on, thinking of "How Clean" it is....
Did you report them to their supervisor? Most nurses are very good and wouldn't do this.
been there-done that

Farmington, MO

#9 Aug 14, 2010
the ER has gotten better for the most part,but it still has a LONG way to go. with the exception of acouple doctors,and very few er nurses they always act like you are doing them a favor by being there.They forget that without patients they would be unemployed. Once you get past ER the whole atmosphere generally changes.the staff on the floors,and in the specialty areas treat you like family,and are very professional in their duties.of course anyone can have a bad day,and sometimes that does come across as rude to the patient.You can take any problems you have to the patient rep. I have been on both sides of this debate as nurse,and as patient.It is a very rewarding but often unappreciated job.you want to pull your hair out but for me my patients and my work kept me sane..LOL
Xcellent

United States

#10 Aug 15, 2010
I had a heart attack several years ago and the E.R. was absolutely amazing. Everyone there took great care of me. Within minutes they had everyone but the janitor in the room working on me. Couldn't have been an hour before I was in the cath lab having a stint put in. I kind of feel sorry for those poor doctors and nurses in the E.R. though. I had been out cutting wood in the heat all day and I am sure I smelled like I was already gone. lol
Poor Care

West Plains, MO

#11 Aug 15, 2010
I went in for chest pain, I was tested for strep throat and sent home...
Impatient

Union, MO

#12 Aug 15, 2010
Patient wrote:
Was in for treatment. Triage Nurse treated me like it was a nuisance for me to be there, the nurse that gave me shots stuck the dirty needles in the mattress like a pin cushion!!! Their commercial about how they have changed for the better is false advertisement!! The waiting area was filthy, cookie crumbs everywhere, stuff spilled on the floors and crawling with flies. I'm wondering what I DIDN'T have that I came OUT with!! You people need to get your act together, or change your commercial!!
Besides vent on Topix, or gripe to the staff at the time (doubtful they would tell on themselves)what have you done? PBRMC is not monitoring Topix.
Make a list of every offense that was commited against you, and why it upset you-be very specific. If you have any suggestions on what you would improve, add that.
Send that letter to Greg Carda, CEO,2620 N. Westwood Blvd., Poplar Bluff, MO 63901. He has been firing managers left and right,so you will be heard.
Impatient

Union, MO

#13 Aug 15, 2010
with whom wrote:
The marketing lady there is the worst in the history of marketing people.
I can neither agree nor disagree with this statement, because frankly I am unsure what the "marketing lady" does. I know the marketing department is fired regularly from there.
What specifically did this person do, that caused you to post this?
suprized

Bell City, MO

#14 Aug 15, 2010
Patient wrote:
<quoted text>
It doesn't matter what type of insurance you have, EVERYONE has the right to be treated, and treated like a human instead of like we are at a zoo... regardless!
obviously "branson" u aren't from here. I have seen in first hand how this er works. I was in with my wife in the middle of the night (we are a hardworkin couple without medicaid) and she was very ill. they triaged her and put her in a room and let her sit for a few hours without any tests run or meds. nothing and the nurse walked in and gave her some papers and told her she was free to go. we had to ask what was wrong and how to take care of it. their advice was to wait nine miserable hours and see a physician in the morning. Then a few weeks later i had to take my 20 year old daughter in with the same symptoms (on medicaid) and they treated her like a queen. ran tests and admitted her.
Patient

United States

#16 Aug 16, 2010
suprized wrote:
<quoted text>
obviously "branson" u aren't from here. I have seen in first hand how this er works. I was in with my wife in the middle of the night (we are a hardworkin couple without medicaid) and she was very ill. they triaged her and put her in a room and let her sit for a few hours without any tests run or meds. nothing and the nurse walked in and gave her some papers and told her she was free to go. we had to ask what was wrong and how to take care of it. their advice was to wait nine miserable hours and see a physician in the morning. Then a few weeks later i had to take my 20 year old daughter in with the same symptoms (on medicaid) and they treated her like a queen. ran tests and admitted her.
Ummm, YES, I am FROM here. I have been to this ER numerous times and get the same treatment EVERYTIME I am there!! Which I might add is nothing to brag about. I only want ppl to be aware of what is going on so that they can protect thereselves when they go in there, cause the staff sure is not practicing infection control, or anykind of other control. I think they have forgotten that if it were not for US ILL PPL, they would not have a job, yet we are a burden to them when we walk in the door! It's a shame that Cape is so far of a drive, cause they have their act together, maybe PB needs to take some lessons!
suprized

Bell City, MO

#17 Aug 16, 2010
Patient wrote:
<quoted text>
Ummm, YES, I am FROM here. I have been to this ER numerous times and get the same treatment EVERYTIME I am there!! Which I might add is nothing to brag about. I only want ppl to be aware of what is going on so that they can protect thereselves when they go in there, cause the staff sure is not practicing infection control, or anykind of other control. I think they have forgotten that if it were not for US ILL PPL, they would not have a job, yet we are a burden to them when we walk in the door! It's a shame that Cape is so far of a drive, cause they have their act together, maybe PB needs to take some lessons!
aint that the damn truth...but i would just assume if i'm not dead yet to take the risk and go to cape....and if i am dyin' they r to fly me off. I want nothing they are spreading nor their crappy rude services. I now have insurance for my wife and i, and u can bet they won't get a damn dime from me.
U R Pathetic

Ballwin, MO

#18 Aug 16, 2010
Patient wrote:
<quoted text>
Ummm, YES, I am FROM here. I have been to this ER numerous times and get the same treatment EVERYTIME I am there!! Which I might add is nothing to brag about. I only want ppl to be aware of what is going on so that they can protect thereselves when they go in there, cause the staff sure is not practicing infection control, or anykind of other control. I think they have forgotten that

if it were not for US ILL PPL, they would not
have a job, yet we are a burden to them
when we walk in the door! It's a shame that
Cape is so far of a drive, cause they have
their act together, maybe PB needs to take
some lessons!
You have been to the ER numerous times? For what? Let me guess....typical drug seeker?? If the staff did not have to deal with the numerous idots like you, there would
be more time for patients that are really ill. I
think you are trash....also think you are a liar
regarding the treatment u received from ER
staff. Maybe they did not cater to your every request because you are a "regular" and now you are on topix where someone might give u a little sympathy? The regulars like you are all the same and staff can see you coming from a mile away. You are not as smart as u think you are.....
Lmao

Ballwin, MO

#19 Aug 16, 2010
U R Pathetic wrote:
<quoted text>
You have been to the ER numerous times? For what? Let me guess....typical drug seeker?? If the staff did not have to deal with the numerous idots like you, there would
be more time for patients that are really ill. I
think you are trash....also think you are a liar
regarding the treatment u received from ER
staff. Maybe they did not cater to your every request because you are a "regular" and now
you are on topix where someone might give
u a little sympathy? The regulars like you
are all the same and staff can see you
coming from a mile away. You are not as
smart as u think you are.....
This is funny! And so true!!!!
been there-done that

Farmington, MO

#20 Aug 16, 2010
why do you assume that the poster is "a typical drug seeker"? yes I'm sure the ER sees more than their share of those type people..but just suppose that the poster is someone with a chronic disease that doesn't always exaserbate when their doctor is in,or if it were a new problem. Maybe they were in terrible pain,and scared something was truly wrong. Or maybe an asthma attack not controlled by meds..any of these people might be "frequent" visitors to the ER, so would they be only seeking drugs? This thinking drives me crazy..
Impatient

Bonnots Mill, MO

#21 Aug 16, 2010
There are so many pill heads in Poplar Bluff alone, and many are in nursing. If PBRMC were to do really random drug tests on their own nursing staff, they couldn't open for business. I for one am glad Greg Carda has been firing left and right, there are several unhappy campers in their ER & CCU.There needs to be more dead wood pruned, and random piss test will take care of it for him-most pill heads would rather be fired than go to rehab and publicly admit what they have become!
I surely hope they take suggestions from the public prior to building the new hospital. I like that it will be all private rooms, but the wait time has to be improved.
I realize there are two other urgent cares in town, but they need to be open later. About half of those clogging up the ER now, could be seen in Urgent Care, and they need to dispense at least enough meds to last until pharmacies open in the AM.

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