Nick's Solar and Air Systems - Anyone else having issues?
Posted in the Ponte-Vedra Forum
Since: Sep 10
#1 Aug 5, 2014
I had an AC Unit installed by Nick's Solar and Air State Cert: CAC055558 on May 30, 2014. The unit broke less than two weeks later. It then took two weeks to get the problem fixed. The system stopped working again on August 1. Here it is August 5, and I cannot get a technician out to diagnose the problem. I have place over 10 phone calls to various people w/n the "company." Based on feedback from another AC company, the install was done poorly. They did not replace the drip pan, and they left holes in the sheet rock of the house where they moved the thermostats (without telling me).
I currently have a claim filed with American Express in hopes of getting my money back.
Nick Bacca and his team are not legitimate. I strongly discourage anyone from doing business with this company, or do it at your own risk.
Anyone else had a negative experience?
#2 Aug 5, 2014
We also had a horrendous customer service experience. The serviceman showed up to install the AC unit in an unmarked truck so I'm not even sure he worked for Nick's Solar and Air. That was the first warning sign. We then had issues, right after the install, with the AC not working. How about temperature readings of 89 degrees in the house?!! Could not get the owner or service technician to pick up the phone or return a call. When they finally did return a call, they promised to be out the next day to investigate the problem. They never showed - no call to let us know, no communication whatsoever.
I had to have another technician fix the shoddy original install.
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