Just to note a change in treatment from ABS Exotic. I have been taking my car to ABS since October 2010 and thought I was getting knowledgeable and honest service. Something has changed recently after problems were noted with my vehicle. It was originally assessed as "excellent condition" after some initial work by Angela. That work included control arms and bushings for the front end. I was told no alignment was necessary and no other work needed. New tires were added and no unusual tire wear appeared. An iterim issue of a "stripped oil drain plug" surfaced. There was reluctance to even touch it. When asked how it was known it was stripped if you didn't touch it, I was advised that it was only finger tight and could be replaced......for around $100. A BMW dealer looked at the plug and indicated it probably could have been done by them for around $20...no evidence of stripping or damage to the plug. I have spent a great deal of money in repairs on my auto and the most recent trip resulted in notice that the strut braces were fractured. When asked why they weren't noticed before, we were told that they probably appeared to be dirt...the underneath of the vehicle was detailed...no dirt present. When I requested the proper repair I was not given a direct response and was told my suggestion could not resolve the issue. I found a BMW bulletin indicating a repair very similar to what I suggested. I didn't receive a repair suggestion and again reqested one by email. No response. I called and got an obviously disquised female voice saying Angela wasn't there and leave a message. Someone else called back from a different number and Angela answered. I've since taken my car to the BMW dealer and found out the stuts are bent with sheet metal damage, four wheels are bent, three could be straightened and one is ready to come apart and dangerous to drive one. Front tires are worn on the inside with the strut almost rubbing the tire. The dealer indicated that anyone knowing what they were doing would have noticed the strut damage when the front end work was done. I was also told the damage to the wheel is so noticeable no one would have tried to put a tire on it. I cannot say what has happened but my treatment from ABS has changed and I'm strongly suspicious my car was dropped on a failed lift. I was told they had problems with the lift some time ago. If not damaged there recently there is a definite lack of knowledge on the part of those doing the work there when the damage BMW is repairing was not noticed. WORD TO THE WISE....Dealer might be your best bet!!!!
....((Dealer might be your best bet!!!!))
Not Really I Have A 2006 M Benz S 500 And A 1996 SL 500
And Take Them To The Benz Dealer Only To Get Ripped Off And Really Crappy Workmnnship, Never Again Will I Go To That Benz Dealer Sorry To Say.
The Dealer I Went To Has Shad Tree Mechanics Working There That Us Craftsmen Tools On My $98,000.00 Auto,
And I Think That Is Bull S&it
So I Do Feel Your Pain :(:(