Review: Rick Limegrover Insurance Inc

Review: Rick Limegrover Insurance Inc

Posted in the Pompano Beach Forum

Jessica62

Boca Raton, FL

#1 May 26, 2011
Very nice when I signed up for my policies. Whenever I had questions or concerns, the office girls seemed to always have an attitude and be very short. Was not able to speak to my agent. not very good parking. When I recently had a sufficient rate increase on our two autos, I got transferred three times to be told theres nothing they can do to help me and the lady thought she had me on hold and I heard a conversation she was having with another coworker in the office about me cancelling my policy. Very unprofessional. Taking my business elsewhere.
Edward

North Miami Beach, FL

#2 May 14, 2013
Jessica62 wrote:
Very nice when I signed up for my policies. Whenever I had questions or concerns, the office girls seemed to always have an attitude and be very short. Was not able to speak to my agent. not very good parking. When I recently had a sufficient rate increase on our two autos, I got transferred three times to be told theres nothing they can do to help me and the lady thought she had me on hold and I heard a conversation she was having with another coworker in the office about me cancelling my policy. Very unprofessional. Taking my business elsewhere.
I feel the same
Sam

Toronto, Canada

#3 Mar 4, 2014
This is the worst office! They are the biggest scam artists. My rate kept going up and up and up. I went into the office to speak with someone, I didn't know who because every single time I went in, I'd have a different rep because they have the highest turnover in that office. I spoke with Lorie Schwingel. I have sympathy for whoever has the misfortune of having to deal with her. She is rude, hostile, and unhelpful. She barked at me there was nothing she could do to lower my rate and wouldn't even look up from her computer. I ended up comparing my first bill with my latest bill and it turns out she had added little things to raise my bill that I never asked for and had me down for more mileage than I actually drove a year (and she never asked me how much I actually drove a year before she did that). I called another company who informed me that there was plenty she could have offered me to lower my rate such as taking an online course. I immediately ended my service with this office and wrote a complaint to Rick Limegrover, who never responded! Of course, he already had my money so why would he care? I don't understand how he runs a business allowing his staff to scam people and provide such unethical customer service.
HeyZeus

Jacksonville, FL

#4 Mar 5, 2014
Boring!

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