Comments
1 - 3 of 3 Comments Last updated Apr 21, 2011
Very unprofessional

Little Rock, AR

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#1
May 12, 2009
 
We have received flowers from Stevens several times and didn't have any problems, until one day we weren't home to receive the flowers. The driver put the flowers outside on the side porch (which we don't normally use) on a VERY windy day. We did not receive a call or notice of any kind. Several days later after the sender of the flowers asked us if we had received them we found them blown away on the other side of the porch. When the company found out about the mishap, they proceeded to call us and actually blamed us VERY harshly for not seeing the flowers and expressed no remorse over the incident,despite us being very polite and matter of fact. Neddless to say we will never use this company again.
Adriene Campbell

United States

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#2
Jun 25, 2009
 
For a funeral - I want to thank Steven’s. They “listened” to what I wanted, even down to the fake butterflies and bright colored flowers. We asked for “no death flowers” and they listened. They showed me some of the flowers that would put in the arrangement. It was bigger and better than what I expected. My family was thrilled at the results. I will always use them in the future now. I have been disappointed in the past so many times with florists. It is nice to know that you can still get great quality for “your money”. (June 2009)
Never Again

Salem, NH

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#3
Apr 21, 2011
 
Absolutely horrible. I had ordered from them before a while ago and really liked the arrangements, so I was shocked when I saw what was delivered. I ordered a simple daisy & pink rose arrangement in a light pink glass jar with a simple pink ribbon. The on line photo showed 8-10 roses. What was delivered was about 10 daisies with 1 big red rose. It was in a dark glass jar with a huge blue bow with smiley faces on it. It was ugly and childish and not even remotely similar to the website photo. IThe recipient gave it back to me and said they must have run out of flowers. No response to my 2 complaints. I really don't think they care! I wish I could post the photos I took!

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