Review: Puff Plumbing & Heating

Review: Puff Plumbing & Heating

Posted in the Pine Bush Forum

review

New York, NY

#1 Oct 24, 2008
Were reliable for first two appts, however, on 3rd, I was charged $750 without informing me first - I was left wondering if I had been ripped off. For the 4th appt. they didn't show up and didn't even call to inform me (they said they did, but there was no voicemail- also I found that they had lied about the reason - "car breakdown" was not the reason, but "picked up a new car" was). I had taken time off work for the appt. They showed up the next day with no "I'm sorry" or discount, and, charged me 50% more for the service than I paid last year! I asked why, and was told "everything is going up." Absolutely no concern or apology for my inconvenience and no awareness of customer service.
review 2

Ulster Park, NY

#2 Jul 27, 2009
Unreliable, disrespectful, and over priced. Our experience was horrible and I would not recommend to anyone!! Save yourself the time and aggravation and get someone reliable!

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