Reader

Nerinx, KY

#1 Oct 28, 2012
Why can't they get Applebee's straightened out. This one and the one in Hazard are terrible. Went there Friday night and there was very few people there for a Friday night and when our food came out I knew why. Our potato skins were pitiful and when I ask for them to be redone the waitress said she'd try but that they had all been coming out looking like that and she didn't know why. Then when our food came the fries were ice cold and the rest of the food was mediocre at best. I think they need to close the place down and bring in the crew that opens new stores to retrain all new employees and start fresh. At least for a little while it'd be good again. Seems no one there has any pride in the food that's being served. So far have only had one bad experience at the roadhouse and over all its good. Used to eat at applebees 2 or 3 times a week now only go about every 3 or 4 mths just to see if its gotten any better. But so far its a little worse each time.
Agree

Jackson, KY

#2 Oct 28, 2012
Reader wrote:
Why can't they get Applebee's straightened out. This one and the one in Hazard are terrible. Went there Friday night and there was very few people there for a Friday night and when our food came out I knew why. Our potato skins were pitiful and when I ask for them to be redone the waitress said she'd try but that they had all been coming out looking like that and she didn't know why. Then when our food came the fries were ice cold and the rest of the food was mediocre at best. I think they need to close the place down and bring in the crew that opens new stores to retrain all new employees and start fresh. At least for a little while it'd be good again. Seems no one there has any pride in the food that's being served. So far have only had one bad experience at the roadhouse and over all its good. Used to eat at applebees 2 or 3 times a week now only go about every 3 or 4 mths just to see if its gotten any etter. But so far its a little worse each time.
Couldn't agree more - the food sucks and always has. Nothing fresh, all pre packaged shit you can get in any grocery store.
misb5

Richmond, KY

#3 Oct 28, 2012
We have not eat at applebees in pikeville or Hazard in a year or better , You are right they are awful . The only time we eat at Applebees is in Lexington . However Hooters and Cheddars in Lex. is not good . You would think a chain the food would be the same but it is not .
I know

Wheelwright, KY

#4 Oct 28, 2012
They need to do what they done to mcdonalds tear that shithole done build a new one with new crew and managers. They need new cooks, bartenders, servers, and managers. Second rate at best.
Lol

London, KY

#5 Oct 28, 2012
Last time I was there was about two years ago, ordered cokes, then waited 20 mins and left because the ficken waitor didn't come back out to get our order! And this was just for lunch! It wasn't even crowded. This place sucks really bad, they should just close it down.
Reader

Nerinx, KY

#6 Oct 29, 2012
They always run good when the out of towners are there. That's why I say shut down, bring in the openers again and get a fresh start. Fire EVERYBODY and go with a whole new crew. Roadhouse is still running good with what they have but I think alot of them must still be from out of town. I know if you go during the week you sometimes get bad food but on the weekend its always good. One of the guys told us that he comes up from Ashland every weekend to work this one. The only major time we had a problem was during the week and we ordered med. steaks and they came out cooked to death and the waiter said no I can see pink lets walk over to the light and you'll see it too. They were so done that there wasn't even any juice on the plate and he wanted to argue about it. My husband told him what to do with his steaks and a few minutes later he came back and said that when he took it to the light we were right they were overcooked. But we left anyways. But that was the only time we had an issue there at all.
misb5

Richmond, KY

#7 Oct 29, 2012
Reader wrote:
They always run good when the out of towners are there. That's why I say shut down, bring in the openers again and get a fresh start. Fire EVERYBODY and go with a whole new crew. Roadhouse is still running good with what they have but I think alot of them must still be from out of town. I know if you go during the week you sometimes get bad food but on the weekend its always good. One of the guys told us that he comes up from Ashland every weekend to work this one. The only major time we had a problem was during the week and we ordered med. steaks and they came out cooked to death and the waiter said no I can see pink lets walk over to the light and you'll see it too. They were so done that there wasn't even any juice on the plate and he wanted to argue about it. My husband told him what to do with his steaks and a few minutes later he came back and said that when he took it to the light we were right they were overcooked. But we left anyways. But that was the only time we had an issue there at all.
Keep going back you will trouble .
see

Chesterfield, MO

#8 Oct 30, 2012
it's actually not the the cooks it's the managers who runs it.. they can't keep enough help and they try to get one person to run the whole kitchen.. so the cooks have to do what they are told.. they need to bring all new managers in there...
in the know

Pikeville, KY

#9 Oct 31, 2012
me and my wife havent eaten there since we seen a cook come to work oneday he was dirty as hell his pants looked like he had wore them a week the service and food is terrible since brenda left

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