GoodWill pikeville
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Crazy

United States

#1 Jan 5, 2013
The goodwill store is ran with very poor management. I have made tons of donations, I have seen with my own eyes short black hair women threw bags and boxes that was never tore open from previous donor . So y should I bring my stuff to their store when it goes in the trash? I have mentioned to them they throw away good things, their replies r its all gross things. Yeah right. This woman may I add was very rude. Come to find out she is the manager over the store. I know it may be a second hand store but their is plenty of people that can use these items. All around very poor business being run.
sunshine

Kimper, KY

#3 Jan 5, 2013
ok i was in there the other day and when i came in i heard the same lady talking to this man and she told him she tried to call him and tell him they had a bunch of new stuff.well as i was looking at items i seen him in the mens shirts.well in a few minutes he had his cart full. he had 30 shirts so i said to him i know you are not going to wear all of those he said know he puts them on ebay and sales them for bigs prices he only gets the name brand shirts.I thought this was a place for people to buy things when they can't aford to buy at other stores.so does anyone out there think it is right for them to call this man and tell him they have alot of good stuff in i know some of this people that don't have a lot of money would love to have some name brane things also
helping hands

Elkhorn City, KY

#4 Jan 5, 2013
Anyone can donate to the helping hands behind the old mullins school they make sure all donated items are put out for people and alot cheaper than the goodwill.
Friend

Pikeville, KY

#5 Jan 5, 2013
U can also donate to the freeda harris center on marrowbone the thing r gave to people that need them
Wonder Woman

Ivel, KY

#6 Jan 6, 2013
I think I have seen this guy before is he kinda short has black hair and a black beard/mustache?
thank ya

Pikeville, KY

#7 Jan 6, 2013
think I'll start taking my stuff to mullins thanks for the heads up guuys> i've kinda noticed that the goodwill seems like it's ran half ass too and I was afraid they might throw some of the stuff I was donating out.

if we wanted to just donate our trash, it'd be alot easier to just take it out to the cans at my house than it would be to drive it all the way over there and have them trash it when it's not trash at all.

I aint wanting to down the people at goodwill, they're doing a good thing. maybe I don't understand how things work and I could be jumping to conclusions but I've gotten the same feeling a few times and I feel better about giving stuff away when I go to mullins instead.
thank ya

Pikeville, KY

#8 Jan 6, 2013
Im wondering if they only keep stuff that's brandname and throw out the rest.

if I take a shirt or pants there that are in good shape and they get thrown away for not being american eagle or whatever people are wearing these days that's wasting a good shirt that someone might have been able to use.
Just me

Elkhorn City, KY

#9 Jan 6, 2013
thank ya wrote:
Im wondering if they only keep stuff that's brandname and throw out the rest.
if I take a shirt or pants there that are in good shape and they get thrown away for not being american eagle or whatever people are wearing these days that's wasting a good shirt that someone might have been able to use.
Well how would they know if the stuff is cheap or brand name if they don't even open the bags/boxes as the original poster said?
Hey Hey

Richmond, KY

#10 Jan 6, 2013
sunshine wrote:
ok i was in there the other day and when i came in i heard the same lady talking to this man and she told him she tried to call him and tell him they had a bunch of new stuff.well as i was looking at items i seen him in the mens shirts.well in a few minutes he had his cart full. he had 30 shirts so i said to him i know you are not going to wear all of those he said know he puts them on ebay and sales them for bigs prices he only gets the name brand shirts.I thought this was a place for people to buy things when they can't aford to buy at other stores.so does anyone out there think it is right for them to call this man and tell him they have alot of good stuff in i know some of this people that don't have a lot of money would love to have some name brane things also
What he is doing is legal, but not ethical. He found a way to make money, via free enterprise. Maybe they have too many clothes and this guy takes some off their hands. The store manager may be getting a cut of his sales, but that is store owners problem.
knows

Winchester, KY

#11 Jan 6, 2013
Listen, Goodwill IS NOT, I repeat IS NOT there " to help poor people"!!!!

They are there to fund their programs, they have programs that help disabled people get jobs, etc.

If you don't believe me, go read their mission on their site.

They do, in effect, HELP POOR PEOPLE, but that's just a side effect.

Why will no one bother to learn before they shoot off their mouth?

If you want to help support their programs, shop there. If you want charity, go to Helping Hand.

Each store wants to make money to fund their programs. I highly doubt they are going to throw away stuff that helps them meet their goals. A lot of people do donate pure garbage, wanting a big tax write off
thrift store donations

Thelma, KY

#12 Jan 6, 2013
knows wrote:
Listen, Goodwill IS NOT, I repeat IS NOT there " to help poor people"!!!!
They are there to fund their programs, they have programs that help disabled people get jobs, etc.
If you don't believe me, go read their mission on their site.
They do, in effect, HELP POOR PEOPLE, but that's just a side effect.
Why will no one bother to learn before they shoot off their mouth?
If you want to help support their programs, shop there. If you want charity, go to Helping Hand.
Each store wants to make money to fund their programs. I highly doubt they are going to throw away stuff that helps them meet their goals. A lot of people do donate pure garbage, wanting a big tax write off
All the thrift stores in Pikeville will give you a donation slip for your taxes. It is up to the individual person to be ethical and determine the value of their donated items. I think that most people would understand that "garbage" being donated is not coming from poor people, as they don't make enough money to need the tax write off.
thank ya

Pikeville, KY

#13 Jan 6, 2013
well I aint wanting a tax write off cause theyve offered me one and I didn't feel like waiting for however minutes second or minutes it took.

I just hate to throw out stuff that is in good shape but I'm not going to drive something all the over there and have it thrown away for not being some top brand name. it is good to know that shopping there actually helps them help others. I might do a little shopping there myself.

like I said I don't how the place the place is ran but I have noticed stuff just laying out back like they didn't care about getting it into the building. thought I seen the trash bin with alot of stuff in it too. maybe it's a storage trash bin and not for garbage. hell I don't know but I want to know for sure that my stuff aint going to the garbage dump. could be that theyre so busy they don't have all the time in the world to get the stuff as soon as it's dropped off.

just concerned is all, don't want to give away decent stuff that is gonna be thrown away if I can just go to mullins and give it away to them instead. been there too and they seems very grateful for whatever you could give them.
thrift store donations

Thelma, KY

#14 Jan 6, 2013
thank ya wrote:
well I aint wanting a tax write off cause theyve offered me one and I didn't feel like waiting for however minutes second or minutes it took.
I just hate to throw out stuff that is in good shape but I'm not going to drive something all the over there and have it thrown away for not being some top brand name. it is good to know that shopping there actually helps them help others. I might do a little shopping there myself.
like I said I don't how the place the place is ran but I have noticed stuff just laying out back like they didn't care about getting it into the building. thought I seen the trash bin with alot of stuff in it too. maybe it's a storage trash bin and not for garbage. hell I don't know but I want to know for sure that my stuff aint going to the garbage dump. could be that theyre so busy they don't have all the time in the world to get the stuff as soon as it's dropped off.
just concerned is all, don't want to give away decent stuff that is gonna be thrown away if I can just go to mullins and give it away to them instead. been there too and they seems very grateful for whatever you could give them.
You will see all kinds of brands at Goodwill; from AF to Faded Glory. I wouldn't consider Faded Glory a name brand as it comes from either WalMart or KMart. You will find the price the same for a name brand or lesser quality items at Goodwill. I enjoy shopping thrift stores and don't care if it name brand or not if I like the item, but do know that higher quality clothing items will generally stay looking nicer longer.

For those that want to thrift shop we are lucky to have Goodwill, Helping Hands and Charity Thrift.
Learn Something

United States

#15 Jan 19, 2013
As far as the guy goes who sells things on EBay, well technically that was Goodwills mission to begin with. It was started by a man who first gave all the items away but quickly realized that did not work. He then gave only a few items away to each family after talking to them and depending on their skill. He told them to take these Goodwill items home, clean them, fix them, and take them into town to sell them to make a living for their family. So technically what he is doing is exactly what is intended. Research the history before you make accusations. Two, we are not allowed to call anyone and let them know when we have "good stuff" come in. It is against store policy. Also, anything that is thrown away is probably something that has a odor, covered in cat hair, or things we simply do not take according to company policy. All other items are sorted through. Clothes that we receive that are stained or have holes are not even thrown away. They go into a salvage bin and sent back to the main warehouse where they are sold by the pound to help support the store programs. Seriously. Do some research. You know what they say about assumptions.
Miss sassy

Richmond, KY

#16 Jan 19, 2013
I know a few of the girls that work there and yes they do pick through the stuff and keep most good things for themselves...the girls that work there are all hateful and slow i use to go there ofter and now i only go every now and then i was in there a week ago and the brown haired girl up front was so hateful and acted like it was killing her to wait on me...but its ok I WONT BE BACK!!!! With the prices they have now i can buy it new and thats just what i will do
Really

Betsy Layne, KY

#18 Jan 19, 2013
Miss sassy wrote:
I know a few of the girls that work there and yes they do pick through the stuff and keep most good things for themselves...the girls that work there are all hateful and slow i use to go there ofter and now i only go every now and then i was in there a week ago and the brown haired girl up front was so hateful and acted like it was killing her to wait on me...but its ok I WONT BE BACK!!!! With the prices they have now i can buy it new and thats just what i will do
Employees cannot shop within their own store. They are not allowed to sort through or put anything back for themselves. It is against company policy. Cameras cover nearly every inch of the store and they are watched VERY closely every single day. It is a very strict company to work for and they do not take lightly to breaking the rules. I'm sorry you are so very misinformed in this information. Also, if you have a complaint about the pricing, why not complete the customer survey that the Goodwill encourages their shoppers to do? It allows them insight into customer needs and wants. Why not express the pricing in a survey? The pricing guidelines comes from the main office, not the store itself. Why not be proactive and try to change it instead of gossiping on Topix. Also, if you could point me in the direction of the nearest store in Pikeville where I can buy jeans for $6 I would love to know. I just paid $31 for a pair of Levi's. So if $6 at the Goodwill is to high then I'm getting ripped off at Magic Mart.
A hand UP not a hand OUT

Betsy Layne, KY

#19 Jan 19, 2013
Goodwill was founded in 1902 in Boston by Rev. Edgar J. Helms, a Methodist minister and early social innovator. Helms collected used household goods and clothing in wealthier areas of the city, then trained and hired those who were poor to mend and repair the used goods. The goods were then resold or were given to the people who repaired them. The system worked, and the Goodwill philosophy of “a hand up, not a hand out” was born.
Dr. Helms’ vision set an early course for what today has become a $4 billion nonprofit organization. Helms described Goodwill Industries as an “industrial program as well as a social service enterprise…a provider of employment, training and rehabilitation for people of limited employability, and a source of temporary assistance for individuals whose resources were depleted.”
Even with a laudable history and record of accomplishment, Goodwill won’t be satisfied when so many people still need our services. Through our 21st Century Initiative, we aim to improve the economic self-sufficiency of 20 million people and their families by 2020. Times have changed, but Helms’ vision remains constant.“We have courage and are unafraid. With the prayerful cooperation of millions of our bag contributors and of our workers, we will press on till the curse of poverty and exploitation is banished from mankind.”
Miss sassy

Richmond, KY

#20 Jan 19, 2013
It really doesn't matter to me what they do all my donations and family and friends to have started taking our stuff to helping hands...the employees are nicer...hopefully Goodwill gets shut down or a better manager and employees
WTH

Manchester, KY

#21 Jan 19, 2013
Miss sassy wrote:
It really doesn't matter to me what they do all my donations and family and friends to have started taking our stuff to helping hands...the employees are nicer...hopefully Goodwill gets shut down or a better manager and employees
wow...angry much ? I'm sure the employees at Goodwill won't miss your "sunny" disposition...
Employee

Betsy Layne, KY

#22 Jan 19, 2013
Miss sassy wrote:
I know a few of the girls that work there and yes they do pick through the stuff and keep most good things for themselves...the girls that work there are all hateful and slow i use to go there ofter and now i only go every now and then i was in there a week ago and the brown haired girl up front was so hateful and acted like it was killing her to wait on me...but its ok I WONT BE BACK!!!! With the prices they have now i can buy it new and thats just what i will do
Ma'am, I work up front most days and if I happened to be the one working on that day I do apologize if I ever came off as hateful or not willing to help you. I try to always be helpful and friendly to our customers, but I have no problem admitting that there are times when I have an "off" day, or am feeling overwhelmed or maybe just not feeling well at all. Although those are not reasons to justify being "hateful" toward any of our customers, it does happen sometimes, but I can assure you not very often. I never intend for a customer to have a bad experience. It is the customer and donors that keep us in business, which keeps me in a job that helps to support my family. If you have worked in retail or with the public before then I'm sure you can relate. I have had experiences like that while shopping in other stores myself. I am only human, and a very sensitive one at that, so it's not always easy to hide my emotions if something has bothered me. Again, I'm not trying to justify a reason for ever being rude, I just want you to know that kind of behavior is never intentional. If you decide to shop at Goodwill again I can assure you that it will be a different experience, but if not, then I am glad you have found another thrift type store that satisfies your needs better than our store. I feel that anyone who shops in these stores are doing a great deed, whether your money is being spent in our store or elsewhere. Again, my sincerest apologies for a bad shopping experience. That is most certainly not our goal.

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