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ACS

West Liberty, KY

#1 Mar 25, 2010
Well, I have heard it all...someone was fired from ACS for their call time being to high and was escorted out of the building. The poor woman walks on a cane and was put outside in the freaking rain. She called her husband to come and get her and was not even given the courtesy of waiting inside until he arrived. It is a joke. These peons have no regard for anyone. It is all who you know and who you blow. Unless you are 20 and have sex with upper management you are treated like trash. Oh....if you are hired in and are sleeping with one of the trainers then you can move up pretty quickly. Or, if you are in the drug ring then you are safe. I used to think that the post about ACS was not reliable but I know that I know that it is nothing but a three ring circus. Poor E.N. was fired over sexual harassment. I know for a fact that is untrue. I have know him for years,he worked at Sykes and ACS and I never seen anything out of the way from him. The poor man can barely walk because he has diabetes so bad...IT IS ALL BULL SHIT
so true

West Liberty, KY

#2 Mar 26, 2010
I did work there but I had enough since to get out. It is a sham. Upper management have no morals or standards. It is nothing but a drug dealing whore house. The young girls sleep there way to the top and Eddie and Joe move them to the top for there sexual favors. I wanted to report the crap but was always afraid of getting into trouble but I am not afraid any more. I have contacted ACS and Sprint about the abuse and hopefully they will take a closer look at this mess.
dito

West Liberty, KY

#3 Mar 26, 2010
all of the managers are living double lives. Eddie plays house but when he is at work he is getting it on with anyone who will do him. Joe is nothing but a pill head. There are some women who close their eyes to give him what he wants. Jeff had an on going affair with a girl who just graduated high school for almost a year. When it was over so was her job. The same thing goes on in the training dept. One guy was hired in and within a month he was a trainer because he was sleeping with another trainer. I could go on and on but I would be writing all day.
sickened

Elkhorn City, KY

#4 Mar 26, 2010
dito wrote:
all of the managers are living double lives. Eddie plays house but when he is at work he is getting it on with anyone who will do him. Joe is nothing but a pill head. There are some women who close their eyes to give him what he wants. Jeff had an on going affair with a girl who just graduated high school for almost a year. When it was over so was her job. The same thing goes on in the training dept. One guy was hired in and within a month he was a trainer because he was sleeping with another trainer. I could go on and on but I would be writing all day.
so tell which husband or husbands was JENIFFER JAMES sleeping with to move up, cause shed do anything for a dollar
Deadringer

Anderson, SC

#5 Mar 26, 2010
This has been going on for years. E.T. You know the hiring guru hired 4 girls that failed a drug test because they gave him a hb
uuuh

Pikeville, KY

#6 Mar 26, 2010
sadly i still work there, but some of what is being said ive never seen or heard. however, i do agree with the way that people get termed. that is bulll shit. and alot that goes on is very unfair, but you know what? why keep wining about it because it dosent make a difference, everything is gonna be the same tomorrow, and i dont know about you but i need a check.
uuuh

Pikeville, KY

#7 Mar 26, 2010
that sounded bad, i ment to say i dont agree with the way people get termed
be on notice

West Liberty, KY

#8 Mar 28, 2010
I hope that all of the crap that goes on there will finally be resolved. Several of us have banded together and have notified ACS and Sprint about all of the nonsense that goes on there. Like the trainers that are having an affair, the dope dealing, and all of the the other BS. It us about time that they were put in there place.
it is about time

West Liberty, KY

#9 Mar 29, 2010
be on notice wrote:
I hope that all of the crap that goes on there will finally be resolved. Several of us have banded together and have notified ACS and Sprint about all of the nonsense that goes on there. Like the trainers that are having an affair, the dope dealing, and all of the the other BS. It us about time that they were put in there place.
I am glad that someone is finally reporting this shit!!!!
welllll

Shelbiana, KY

#10 Mar 29, 2010
I tell u one thing, I work there and good ole eddie walks around that place like he is a gift from god. and dont dare try talking to any of the higher ups. man, you will get snooted away from like no other, like what r u doing talking to me?, but to be honest with you. the one guy that came from lexington, he's cool cant remember his name. Is very helpful and I have not noticed anything bad about him YET. and to be honest, I dont see any drug dealing going on in that place. maybe you guys just got mixed up with the wrong people in there? Im not saying your lying just saying I have never seen or heard of anyone dealing drugs in there. You know, Its really sad that you have to feel like your always doing something wrong even when you pass all of your csats, your either not selling enough, or your not doing this, or handle time is too high. heck sometimes handle time you cant help it because the customers talk so much, what do they want us to do release the call and get fired? or cut the cust short and then fail a csat because we werent nice to them. and the thing about "Issue resolutoin" is BS, when i first started there its all. as long as you pass your csats and keep your stats descent your ok. BUT, they make you feel like you have commited murder when you have no SAs. I mean dont get me wrong the commision check is really good. I like it, but its my money if I want to push sales im going to, who wouldnt want that extra paycheck? but dont make us feel like we are doing something wrong when their are no sa's in the offers tabs.... jeez, for real someoen esle has got to feel this. everyone I have talked to thinks that the sales situation and the "you could get fired" if you dont make green on sales. Its flat out BS! and you are all correct. Upper Management needs to be looked into there. some may be doing their job, But I belieev they need to be schooled a couple times so they do it right! overall I love ACS. what I love about it, is when i look in my bank account on friday morning and see how much I get paid, thats it. I hate being there. but its a job and what are ya gonna do in pike co. to make descent money??
NeverACSAgain

Canada, KY

#11 Mar 29, 2010
be on notice wrote:
I hope that all of the crap that goes on there will finally be resolved. Several of us have banded together and have notified ACS and Sprint about all of the nonsense that goes on there. Like the trainers that are having an affair, the dope dealing, and all of the the other BS. It us about time that they were put in there place.
The only thing you're gonna do is get the place shut down by corporate, just like Sykes was. Then even MORE people around here will be out of work.
jobs

West Liberty, KY

#12 Mar 29, 2010
We do not ACS closed but we do want those involved in unethical behavior brought to the fore front.
uuuh

Pikeville, KY

#13 Mar 29, 2010
honestly, if you are looking at everything unethical, its not just uppermanagement, its reps too. i mean honestly, we can all get pretty bad too. lol. its kinda funny. acs is just a big high school, you get graded and you get paid for your grades, if you get in trouble you go to the principals office. lol. im just trying to put a little ligth in the situation. ;)
Turd

Martin, KY

#14 Mar 29, 2010
Is Robert Releford still there?
acs

Prestonsburg, KY

#15 Mar 30, 2010
...really is like a circus. You join a bunch of tards who couldn't hold another job, give them bullshit titles of management, and there you go, ACS. It's like high school; drugs, so-called sex scandals, social clicks. It wouldn't be a big deal if it didn't effect work, but it does. One person could be doing a great job, but yet another person who doesn't perform well on the job, but excels at other "jobs" will move up.
It's very unprofessional. The hiring manager talks badly about everyone to the others in the hiring recruiting room as she takes their application back in after doing interviews.
But, in the end it doesn't matter because just like Sykes, ACS will shut down. Then another bullshit company will move in.

Since: Mar 10

Location hidden

#16 Mar 30, 2010
Turd wrote:
Is Robert Releford still there?
Nope, he's been gone about a yr now. Too bad, he was one of the few good ones there!
Curious

Macon, GA

#17 Mar 30, 2010
Anyone know anything about Denise Perkins? I heard she worked there... buds with JM? Still in the drug/sex scandals?
dunno

Prestonsburg, KY

#18 Mar 31, 2010
nope
I heard

Winchester, KY

#19 Apr 2, 2010
someone told me there was a girl that worked I can't remember the name, but I heard she had barely just started and got moved up to supervisor or something, is this true? If so that is soo wrong. They emloyees shouldn't be treated that way.
PEOPLE

Anderson, SC

#20 Apr 2, 2010
Come on now people on here,.. get real!! Don't u realize if this is going on that it is not only at ACS it is at every work place in PIKE COUNTY.
Lets c 4 example: Pike County courthouse,...all
attorneys office's,.. wal-mart,.. get what i'm saying? I'TS EVERYWHERE--so what is the big deal since people has 2 live and we all know that if u don't know any1 in Pike County u r lucky 2 have a job. Lets people live as they please and u want rack your brains with this type of worry!!

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