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wants to know

Pikeville, KY

#1 Nov 9, 2009
Why is customer service such a low priority at Food City? The cashiers and bag boys never say "hello", "have a nice day" "kiss my ass" nothing. they will carry on an entire conversation with one another but totally disregard their customers. seems like the managers need to step up and train their cashiers to remember that the customer in front of them is their priority. i guess that's why they ring stuff up wrong all the time. they're more worried about what they're going to do after work than doing their job right. seems like they need to hire people that are going to actually care about their jobs, instead of the teeny-boppers that are there now.

Since: Oct 09

Pikeville

#2 Nov 9, 2009
it's purely because they hire preppy teeny-boppers who can't pull their nose out of the air as cashiers...and puberty stricken teenage boys who all let their hair grow out long as bag boys. Shelby valley high school works at the food city at shelbiana. lol. it's a mess. I know what u mean though, never get a hi how's your day, hi..i hate you, NOTHING. And as far as the managers go...a couple of them are also very young. teenagers. you know how it goes. So they pair up a girl-teeny bopping cashier with a young good looking bag boy.. and what do they get done? Plans for the evening. Hangiing out after work.. i can't count the conversations ive heard while trying to pay for my groceries. lol ... lame. Is there really room for 3 bag boys flirting with one cashier behind the counter? no. there's not. I wish they'd just hire some good help.
lol

Richmond, KY

#3 Nov 9, 2009
I know what you mean every time you go there it has new employees you never see the same ones.All kids i heard it has a real bad manager and people dont like to work for him.They use to have some older ladies there that were real good and polite but i dont see them either guess they couldnt take the crap.they need a revolving door for the employees or new management.This is Pikeville Food City
I work there

United States

#4 Nov 9, 2009
lol wrote:
I know what you mean every time you go there it has new employees you never see the same ones.All kids i heard it has a real bad manager and people dont like to work for him.They use to have some older ladies there that were real good and polite but i dont see them either guess they couldnt take the crap.they need a revolving door for the employees or new management.This is Pikeville Food City
I vote for New management!!!
hag enough

Richmond, KY

#5 Nov 9, 2009
What management LOL i use to work there i really liked my job and customers got to know quite a few but couldnt put up with the way things were done there.! assistant manager would be good at the job he is very pleasent but the mamager they have is stuck on his self all he does is walk around thinking he looks good but to me he looks like something the cats drug in and the dogs dont want.I vote for new management !!!
sad

United States

#6 Nov 10, 2009
I know what you mean i just go there because i hate Wal Mart but they nust have help problems because all you ever see is kids and never the same ones must be bad management.
thought it was me

United States

#7 Nov 10, 2009
I quit shopping at the food city stores for all the above listed reasons. The rude, indifferent, little snot noses that work there give me an ass ache with their total lack of civility. Also, last year I bought a big 20lb ham for Christmas dinner, unwrapped it slime all over it. NASTY OUTDATED. But they did give my money back.
i hear ya all

Ransom, KY

#8 Nov 10, 2009
I have been in food city as many of you have and it is sad they way most people are treated you would think most would at least say hi to the customers,,, it is an has always been the management and their training ,,, it is hard to blame the kids they hire when most of the management are kids themselves,, and have had what (( hahaha training )) they themselves have had you suck up to the district manager you will be promoted to management that is your training so maybe we all need to stop going to any food city until the management itself is changed!!!! Maybe you can call ,, email KVAT yourself and tell them the treatment you receive, I have and until I see things change can we say WAL MART
ex employee

Richmond, KY

#9 Nov 11, 2009
I use to work there and you are right there is no management there dont know how the store keeps running,I go there because i dont like Wal Mart would give anything to get a Krogers back.
sooner

Richmond, KY

#10 Nov 11, 2009
Down with food city,Up with magic mart !!
yup

Ransom, KY

#11 Nov 12, 2009
i know the one here at shelby sux sum of the people r ok but what jokes they wanna call management i agree with all u peeps think if we all stop going to it they will hire all new management maybe this time dont hire suxxxxs like they have now and the ones look gay they have now
Dont shop anymore

Macon, GA

#12 Nov 12, 2009
Here is why I stopped shopping there. Tell me if you are get the same thing.

THERE BREAD IS NEVER FRESH. I don't know if the bread men brings them old bread or not but ever time I buy their bread it is old tasting. I can go to wal-mart, save-a-lot or even the convenience stores and get the same brand and it is always fresh, but not Food City, theirs is old. I don't like shopping at one place and have to go to another to get something else I like getting it all done at once.
shopper

United States

#13 Nov 12, 2009
I agree with you i have tried several brands of there bread you sgueeze it and it might feel fresh but it isnt,Also there prices are getting out of sight and the meat has gotten real bad.I bought hamburger looked good and red but inside was dark.Just getting to be a pittiful store.
Dont shop anymore

Macon, GA

#14 Nov 12, 2009
You ain't kiddin. I use to work for Pic Pac in my younger days and the secret to making hamburger look fresh was to put red food coloring on it. I don't know if they do that at Food City or not but could be a possibility I guess. But from what I can tell Food City is the most expensive on meats. $5.99 to $11.99 a pound for some meats is outrageous.
wants to know

Pikeville, KY

#15 Nov 12, 2009
i know. i actually started buying meat at a local grocery store and it's so much better...even wal-mart has better meat- and bread! i like the bargains with the food club and value card, but it's not worth putting up with the snotty employees. the one at town mountain was so much better, why did they ever close it down?
its nasty

United States

#16 Nov 12, 2009
I can't stand the smell in there.It makes me sick.Why would anyone want to buy food from a store that smells that bad.I know its the fish But still have you ever smelled fish that smelled that bad I have'nt.
happy 2B gone

Winchester, KY

#17 Nov 12, 2009
I worked at the Cassidy Blvd. store and I can tell you it's all in the bad management. They can't keep help because of the incompetent management. Who wants to work their @$$ off when there's 5-6 teenagers getting paid as much or more than you are to do nothing. When one of the older workers complains to management about it, we were labeled as trouble makers and I have even been told "Turn the other cheek" and "Quit being jealous of these young kids just because you aren't young anymore"
They need to get rid of Tim Collins and get someone who has a clue and cares about what's going on.
ex employee

United States

#18 Nov 13, 2009
happy 2B gone wrote:
I worked at the Cassidy Blvd. store and I can tell you it's all in the bad management. They can't keep help because of the incompetent management. Who wants to work their @$$ off when there's 5-6 teenagers getting paid as much or more than you are to do nothing. When one of the older workers complains to management about it, we were labeled as trouble makers and I have even been told "Turn the other cheek" and "Quit being jealous of these young kids just because you aren't young anymore"
They need to get rid of Tim Collins and get someone who has a clue and cares about what's going on.
I could not agree with you more
OMG

Pikeville, KY

#19 Nov 13, 2009
There is a little old man that bags and carries out at Cassidy Blvd and he is the sweetest little man ever. I was in there last night and he spoke to everybody that came through the door. Some of the people acted stuck up and never spoke back to him and he just smiled and told me they didn't hear him. When I was leaving he asked me if I wanted him to carry out my grocery's but I told him no that I could get them. He is the only one that I have seen speak to everyone like that...He needs to be employee of the year...The little man was probably in his 70's. So sad to see him having to work at that age and be passionate about it.
ex employee

United States

#20 Nov 13, 2009
I know who you are talking about he is a sweet man,He doesnt have to work he just does it to get out of the house and he likes people.

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