Betty, Wind Stream and I have been battling back and forth for almost 4 years over a bill that I DON'T OWE THEM. I had phone service with them for ONLY two weeks, and had canceled the order for internet and cable that after I went with a bundled package from another provider because Wind Stream told me they couldn't make it out here for another two weeks to install the cable and internet service...<quoted text>
i once paid wind stream like seventy dollars for a service call to my house because my Internet was going in and out..... they came out while hubby and i were both gone and did work on the lines and when we came back that evening we realized, that their way of fixing things was to tie a black hefty bag around a box on the pole and duct tape it real good, which did not fix the problem. i have Comcast now. their service is not very reliable either, but hen you ask whats wrong they just say "we dont know".... comforting honesty :)
(The other provider that gave me a better deal, made it out here the same day I called them)...
BUT GET THIS: Six month later, I get a bill in the mail for well over $600.00!! They say I owe them for 6 months of cable and internet! I never even HAD cable and internet with then! ROFLMBO!! I can PROVE that I never had it installed and they have NO signature of proof that an installer was ever at my house! I have proof in writing that I had another provider at that time for the services! So Wind Stream is about to get a court summons.... Fact.
Maybe I should take them a plastic garbage bag? HEHE!!