Windstream sending out Tough Luck let...

Windstream sending out Tough Luck letters

Posted in the Piedmont Forum

ex customer

Poplar Bluff, MO

#1 Jan 31, 2013
For those of you that have went over Windstream's head and complained about the terrible internet service, you may be getting a letter that basically says "TOUGH LUCK" That's right, several people have gotten letters back from Windstream saying that you would probably be better off with another internet provider. This basically states that Windstream DOES NOT CARE, WILL NOT CARE AND SCREW YOU! It is so nice to have wonderful companies like that!
Just Saying

Quitman, AR

#2 Jan 31, 2013
Yea that sounds about right. Our phone lines are in such bad shape we aren't even offered high speed internet.

We have Hometown dial up and it doesn't work at all sometimes, goes out most Wed's and Sun's and is very slow. I guess we complained too much because they have our phone blocked so we can't call them.
senior

Quitman, AR

#3 Feb 1, 2013
I live in another part of Wayne Co. and our internet go out all the time also. I called last night,( when it was out again for over an hour) their computerized phone hung up on me 3 times, then when I got thru, I was on hold for 45 minutes. The lady(?) stated internet was out all over the country and I would just have to wait until it came back. Would not give me an idea when it would come back on. Wish we had another choice.
oh Really

Poplar Bluff, MO

#4 Feb 1, 2013
senior wrote:
I live in another part of Wayne Co. and our internet go out all the time also. I called last night,( when it was out again for over an hour) their computerized phone hung up on me 3 times, then when I got thru, I was on hold for 45 minutes. The lady(?) stated internet was out all over the country and I would just have to wait until it came back. Would not give me an idea when it would come back on. Wish we had another choice.
They are Lying, the internet was working last night, slow as normal but still was on. they are ripping everyone off and getting away with it!
Just Saying

Quitman, AR

#5 Feb 1, 2013
senior wrote:
I live in another part of Wayne Co. and our internet go out all the time also. I called last night,( when it was out again for over an hour) their computerized phone hung up on me 3 times, then when I got thru, I was on hold for 45 minutes. The lady(?) stated internet was out all over the country and I would just have to wait until it came back. Would not give me an idea when it would come back on. Wish we had another choice.
I'm going with Satellite, maybe its not great but its better than what I have. Maybe boycom will put in more towers for wireless if we are lucky. Who are you with?
quit b i t c hin

O Fallon, MO

#6 Feb 2, 2013
an call the fcc
Just saying

Poplar Bluff, MO

#7 Feb 2, 2013
quit b i t c hin wrote:
an call the fcc
the fcc is not doing anything about them
Just Saying

Quitman, AR

#8 Feb 2, 2013
Where did they spend that 10 million at they got for Wayne county?

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