Review: CMI Waste Removal Svc

Review: CMI Waste Removal Svc

Posted in the Pickerington Forum

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Jeff L

Frankfort, OH

#1 Mar 23, 2010
The price is lower then anyone else around. HOWEVER for about the 5th or 6th time they have failed to pick up our trash. When we try to call it says the mailbox is full.

Fremont, OH

#2 Mar 24, 2010
Great price, but service is pretty bad. When I am able to leave a message, no one ever returns my calls. We will be moving back to a higher priced, but dependable carrier.

Reynoldsburg, OH

#3 May 1, 2010
Phone is disconnected. If they miss my pickup one more time, I'm switching.
Matt Greyson

Peachtree City, GA

#4 Jun 14, 2010 offers reliable trash removal services in the Raleigh area.

Millersport, OH

#5 Jul 22, 2010
Worst service I ever had. The prices are great, but they never pick up your trash or answer or return calls. I will be going back to the service I had before. At least I know they are dependable. I will pay a higher price for better service.

Ashburn, VA

#6 Jul 31, 2010
We signed up for service, they deposited our check and 3 weeks later and multiple phone calls and we still haven't had anyone pick up our trash.

United States

#7 Sep 7, 2010
We contacted CMI about getting service and it took over two weeks for someone to return our call after they did we decided to go with them and ordered a trach dumper from them was told we would be billed for it and that we should have it in 3 to 4 weeks well it has now been over a month and we still do not have it when we tried to call back again had to leave a message and it took them 3 days to return our call only to find out that it would be another 4 to 6 weeks before we had our dumper well. After talking this over with my husband we have dedided NOT TO GO WITH THEM after all. The Customer service isn't there
Erin Daniels

Newark, OH

#8 Nov 5, 2010
Great dependable service. I have them since 2008, and I am completely satisfied.
Jonathan Butler

Newark, OH

#9 Nov 5, 2010
Wow! It's to come hand and find my lids on my cans, and no trash on the ground, drivers are very friendly and polite..Nice Job CMI
Marty Senstrom

Newark, OH

#10 Nov 5, 2010
About time! Local Friendly approachable people who take pride in trash pick-up..
willy b

Bucyrus, OH

#11 Feb 8, 2011
place is complete bullshit called for trash service, said they picked up in my area, paid them, had a pick up date, placed my trash outside and was never picked up. when called and asked what happened they said they dont pick up in my area ok ? but you didnt have any problem cashing my check and not refunding me my money its been almost a year to date and i still have not seen my refund. thank you CMI and i am pretty sure the only 3 good comments on here are from cmi themselves

Hilliard, OH

#12 Jun 21, 2011
This company is horrible!! Don't even think about using them. They want the trash out the night before and the animals get into it and spread it all around the yard and I have to clean it up. I am so tired of doing this!! They come to my house between 5 and 6 in the AM. They will not refund any money so DON"T PAY IN ADVANCE TO THIS SHODDY COMPANY IF YOU WANT TO USE THEM BE FOR WARNED!! I am going to another company that is more reliable.
Rodney Thomas

Fairfield, CA

#13 Oct 12, 2011
These comments are funny. Ive been with them for 2 years and I havent had any problems. I put my trash in my container and set it out the night b4 and then in the morning when i wake up my trash is picked up. I see waste management leaving trash on the ground and cans laying down on their sides while mines is already in my driveway. Thank you CMI for doing a great job!!!

Lewis Center, OH

#14 Oct 30, 2012
We paid $72 for a trash can we have never received.
The first time we called, they said it would be a couple weeks. The second time, we were told the cans were in, but had to be picked up and delivered. The third time, we spoke with the owner who said they were taking them off the truck, had to put wheels on them, and then they would deliver them. That was almost two months ago. Since then, we have called multiple times, left messages, but no one will call us back. We requested our money back, but no response. They continue to sell trash cans on their website, knowing they will not deliver them for months, if ever. Wish we would have seen these posts and the complaints to the bbb before we prepaid for a year of service. L&L
Theresa Warner

Chillicothe, OH

#15 Jul 3, 2013
Been a homeowner for 40 years. They give the worst service ever. I am switching today. Do not recommend this company.

United States

#16 Feb 4, 2014
Have been calling them for weeks and can not get thru. Says the mail box is full and can not leave a message. Have tried to pay my book for 2 months but don't have an account number to do so. They won't even pick up the trash. I am going to report to the BBB.
Went to their office and guess what. CLOSED How can you stay in buisness if no one works?

Pickerington, OH

#17 Mar 25, 2014
I have never had one single issue with this company and I have been using them for over 2 years. Very surprised to see these negative remarks

Pickerington, OH

#19 Dec 6, 2014
Pickup day is Thursday and today is Saturday. Have not picked up garbage yet! Called and the message board is full! What day are you going to pick up?
Jeff Q

Canal Winchester, OH

#20 Dec 6, 2014
This is the WORST company that I've ever dealt with. They regularly miss their scheduled pick up dates, often by 3-4 days. They don't answer their phones, their voicemail is ALWAYS FULL, and they don't respond to emails. Avoid this shoddy poor excuse for a business at all costs.
Kaci Pickerington OH

Pickerington, OH

#21 Dec 8, 2014
Still waiting for the Wednesday before Thanksgiving trash to be picked up!!! Recorded messages state that Landfill was closed on Black Friday; and we will work through the weekend; then we are rescheduling our customers. Today no message and voicemail is full. Trash is still waiting to be picked up. Poor and inexcusable. Reporting to BBB!

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