Jim and Ralphs Produce Ridge Pike

Jim and Ralphs Produce Ridge Pike

Posted in the Phoenixville Forum

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Mr G

Phoenixville, PA

#1 Feb 6, 2009
They have the best service, produce and cost around. You can save a lot of money vs. buying at the local stores..
I met someone today that mentioned they saved $550 last year by going there instead of the grocery stores.
Joey

Wayne, PA

#2 Feb 6, 2009
You'll also waste 550 hours waiting for your turn...practically no matter what day or time you go.
Mr G

Phoenixville, PA

#3 Feb 7, 2009
Joey wrote:
You'll also waste 550 hours waiting for your turn...practically no matter what day or time you go.
If you go early in the day or mid afternoon, the lines go really fast. They have also stepped up to more prople on the counter... Worst case, about 20 minutes wait

Since: Feb 09

Location hidden

#4 Feb 7, 2009
Mr G wrote:
<quoted text>
If you go early in the day or mid afternoon, the lines go really fast. They have also stepped up to more prople on the counter... Worst case, about 20 minutes wait
no that isn't the worst case. last summer I took a # and there was over 40 people in front of me. I left. does anyone know why they aren't open 7 days a week?
Joey

Wayne, PA

#5 Feb 7, 2009
As long as people tolerate their system to the degree that they do, then I imagine there's little incentive for them to change.

If the wait were more or less normal, I would buy almost everything there.
Mr G

Phoenixville, PA

#6 Feb 10, 2009
Joey wrote:
As long as people tolerate their system to the degree that they do, then I imagine there's little incentive for them to change.
If the wait were more or less normal, I would buy almost everything there.
Give it a try again... I work there on the weekends, there are 7 people on the counter and moving customers quickly... The numbers are moving a lot quicker as we have a focus on making the lines move faster... Tell your friends, you will be delighted with the change...
Collegeville Mike

Philadelphia, PA

#7 Feb 10, 2009
Agree, the produce is amazing, but the wait keeps my wife from going as often as she would like. I would have a hard time recommending it to more people when you have a hard time servicing the ones that come there now.

Since: Feb 09

Location hidden

#8 Feb 14, 2009
Mr G wrote:
<quoted text>
Give it a try again... I work there on the weekends, there are 7 people on the counter and moving customers quickly... The numbers are moving a lot quicker as we have a focus on making the lines move faster... Tell your friends, you will be delighted with the change...
well I went yesterday (Friday) and yes there may have been 7 people behind the counter but only 3 were waiting on people. took 25 mins to get waited on I have better things to do with my time. Produce Junction I walk right in and get waited on
Mr G

Phoenixville, PA

#9 Feb 15, 2009
joann in pa wrote:
<quoted text>
well I went yesterday (Friday) and yes there may have been 7 people behind the counter but only 3 were waiting on people. took 25 mins to get waited on I have better things to do with my time. Produce Junction I walk right in and get waited on
Should have asked for me, I would have gotten you right through if you were in a hurry...
Josie

Philadelphia, PA

#10 Feb 15, 2009
I regularly shop at this Farmer's Market - can't believe how LUCKY we are to have it - one can save big bucks there; product is the best & service is always cheerful - they even offer to carry my stuff to my car because they can tell I'm not real strong. On occasion, I've not been sure whether to purchase an unfamliar product, & they've offered a sample.
While waiting for my number to be called, I usually chat with the other customers or silently enjoy the innocence of the children who accompany them.
As I read some of the complaints in this column, I can't help but be struck at how narcissistic and "me-first" the writers SEEM to be.
To those who own & work for this establishment: Don't be disheartened. "Whiners" (and big shots) are everywhere since this area became built up plus the truth is, many people simply can't be pleased no matter what you do.
Joey

Wayne, PA

#11 Feb 15, 2009
And the Mother Theresa award for 2009 goes to...
Brian

Collegeville, PA

#12 Feb 17, 2009
Their customer service is poor. Very poor.
Rosie

Quakertown, PA

#13 Feb 18, 2009
Customer service is generally okay and even so I go for the savings. You can go to a supermarket and pay higher prices for even less customer service. They are chatty amongst themselves somedays but look around they just might be blowing off to each other about the customers.

With proper prep work and temperature control (to be refrigerated or not)it pretty much will keep you until the next week or longer, remember every time you walk into a grocery store you have tons of impulse buying. You can alternate your weekly long shelf-life purchases (onions, potatoes~~NEVER STORE TOGETHER, root veggies) with your weekly buys (tomatoes, berries, mushrooms, beans, etc.) so for those who say they can't shop there more than likely don't really need to save money.

Since: Feb 09

Location hidden

#14 Feb 19, 2009
Josie wrote:
I regularly shop at this Farmer's Market - can't believe how LUCKY we are to have it - one can save big bucks there; product is the best & service is always cheerful - they even offer to carry my stuff to my car because they can tell I'm not real strong. On occasion, I've not been sure whether to purchase an unfamliar product, & they've offered a sample.
While waiting for my number to be called, I usually chat with the other customers or silently enjoy the innocence of the children who accompany them.
As I read some of the complaints in this column, I can't help but be struck at how narcissistic and "me-first" the writers SEEM to be.
To those who own & work for this establishment: Don't be disheartened. "Whiners" (and big shots) are everywhere since this area became built up plus the truth is, many people simply can't be pleased no matter what you do.
you must be retired or don't work

Since: Feb 09

Location hidden

#15 Feb 19, 2009
Mr G wrote:
<quoted text>
Should have asked for me, I would have gotten you right through if you were in a hurry...
and "who" are you? everyone knows who Steve is. I would never want special treatment and butt in front of others who were waiting before me
Mr G

Phoenixville, PA

#16 Feb 20, 2009
I work for Steven...

No special treatment offered up - would never offer anyone to butt into lines.

Just trying to speak with the customers that might have an issue and hoping to make things better with their comments and concerns. Great customer service is key!

I have been telling Steve about the postings on this site and thoughts. We are looking to make the "Jim and Ralph" experience better for everyone!

Yesterday the wait time as about 15 minutes, less mid afteroon!!

Thanks for your continued interest!
joann in pa wrote:
<quoted text>
and "who" are you? everyone knows who Steve is. I would never want special treatment and butt in front of others who were waiting before me
Erin

Phoenixville, PA

#17 Feb 23, 2009
Where is this place? I've never heard of it, but would love to save the extra money!!
Joey

Wayne, PA

#18 Feb 23, 2009
From the McDonald's / Hess gas station (etc.) in Collegeville, turn right and go over the bridge. Keep straight onto Ridge Pike, pass the adult porn shop and Speck's chicken shack. Keep going maybe a quarter mile, and it's on your left.
Erin

Phoenixville, PA

#19 Feb 23, 2009
Thanks, Joey!:-)
Fisherman

Norristown, PA

#20 Feb 24, 2009
A trick that I have used is to look at the number being served - and then look on the floor or on the cases next to the doors for discarded tickets. A lot of people get a ticket and then leave after a while.

I don't generally do this when the line is less that 10-15 numbers cause folks know who is in front of them. It's not worth getting into a fight over a place in the queue. When it's crowded - it can save you time and no one will know.

I agree with Joann - go there expecting to spend some time and enjoy it. Talk to someone you know or maybe someone you don't know. Produce is amazing and inexpensive. Can't beat that...

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