Posted in the Phoenicia Forum
#1 Jul 30, 2011
They take your money and give u crappy food in the las 3 months they have had alot of rude waitresses you ask for the simplest thing cheddar burger well done side of fries I got charred burnt hockey puck raw on the inside no cheese burnt bun and burnt fries I will NEVER go back again I would recommend Catskill Mtn Pizza on Rte 28 to everyone
#2 Jul 10, 2014
While traveling through the area on vacation I suggested Brio's for breakfast(7/8/14) and my gosh the food was outstanding!!!My compliments to the kitchen staff who prepared our meals!The service however was slow,rude and bordering criminal! The male who believed himself to be deserving of a tip ran past my husband,slammed the door into the back of my son-in-law on his way to the street to scream at me regarding his tip.I told him why he didn't get a tip and that he was being RUDE,not to mention criminal for accosting me in the street,to which he replied "your rude ". More was said but I could not hear it as he was storming back into the building.I have never experience anything like this in my life! My husband,a retired disabled military veteran should not have had to be defending me from this establishments wait staff IN THE STREET!or anywhere else for that matter. Here's a tip.....find waitstaff worthy of you're establishments reputation unless that is the reputation you are striving for.This male's tip was spent down the street in another establishment where the owner was very sympathetic to our experience and was more than happy to have our business.
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