Review: Pequannock Automotive

Review: Pequannock Automotive

Posted in the Pequannock Forum

Jackie

AOL

#1 May 5, 2009
** DO NOT GO HERE - THEY WILL RIP YOU OFF ** I have brought my car here twice. I should have learned my lesson the first time, but being that he is a local small business, I gave him a second chance. The first time I brought my car here I had 2 issues. First, they performed maintenance and charged me for things I did not authorize. Second, I called after the car was done and asked for the total and was told over $400. After hanging up and speaking to a friend, I realized the price seemed out of line. I called back and suddenly the price was only $260 (only after I questioned the amount!). My second experience was a nightmare as well. My car broke down and had to be towed in the early morning, so I brought it to Pequannock Automotive. Gary spoke to my father after doing multiple tests and believed the problem to be the alternator. My father told him if it is the alternator then go ahead and replace it. He specifically asked what the total job would cost us, since we had an issue the first time. Gary told him it would be close to $400. I call the next day to see if it is done and I'm told it is done and it was the alternator, but they had no idea what the total was. I get a call back about 15 mins later telling me its $570!!! Unfortunately, I did not get the original quote in writing, so I had to cut my losses and realize I got screwed, but I will NEVER take my car there again and I suggest no one to take their car there either.
Johnnie A

Highland, IL

#3 May 27, 2009
I personally have used Gary and Pequannock automotive for the last 10+ years with NO issues. I have found them to have a high level of auto knowledge and can handle any size job.
Just my $.02

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