Review: Pendleton Southgate Realty
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Portland, OR

#21 Dec 12, 2012
I moved to Pendleton from Medford about two months ago on very very short notice after my fiance got a job here. His parents were the ones who found us this place here and helped us with calling the realtors to set up payments for first and last months rent because it was the "only house that excepted pets in pendleton" so it was our last and only option. when my fiance got here with the moving van and did a walk through with Lynn it took maybe two minutes and she said "i have to go" and left. when i got the rest of our stuff up here i realized the house needed a LOT of repairs...(example: Leaking hot water pipes, leaking ceiling, broken air conditioner, non-working outlets, parts of ceiling missing (holes), trash can full of maggots and trash...etc.) IT WAS A DISASTER!!!! we asked for a walk through list as soon as possible (because one wasnt provided) filled it from corner to corner back to back with things wrong with the house...when we turned it in to them the receptionist said "ok thanks" didnt look over it or anything so i took it back from her and pointed out all the things wrong that needed to be fixed she said "ok well have someone get right on that." well so i dont bore you all to death...its been 3 months and 4 angry phone calls later and no response. they are AWFUL! and havent heard one word from Lynn since the walk through. they ignore your phone calls and after we had an outlet burst that almost burnt the house down...NO CALL BACK!!!! lets just say they better get their priorities straight before someone decides to take them to court...

Kansas City, MO

#22 Jan 3, 2013
Candace Sturtevant

Pendleton, OR

#23 Jan 20, 2013
Good Luck. They will have more money for lawyers than you will. Better to just move out. I am so sorry.

Silverton, OR

#24 Jan 8, 2014
I am so blown away by the negative reviews! I wonder if their writers realize how absurd their complaints sound??

I just wanted to let everyone know how happy I have been renting from Southgate over the past 7 or so years. I lived in an apartment complex under Lynn and Dawndi's care and never had an issue that was not addressed professionally. I originally rented a home when I first moved to Pendleton as a college student. This home shortly sold (within a month if I recall) but Lynn went out of her way to quickly get me another comparable home to rent and was apologetic the whole time. Many management companies wouldn't give two potato chips! Also, she tries very hard to find quiet and respectful renters so that the neighbors aren't making your life hell.

Lynn has always been fair and courteous. She refunded all my deposits when I moved out and got them to me in a timely manner. Also, I want to give a shout-out to Dawndi who has saved me from being locked out of my apartment on my lunch hour a couple times. I called her and she came right over with the key and was so nice about it.

I guess in recap, I just want to say that the ladies at Southgate are awesome and they will do whatever they can to make your stay a good one!(Unfortunately, they cannot help it if the owner of a rental sold their property and you have to find a new place to live or that concrete will not set up in the winter. But Im sure if they could change the laws of nature to accommodate a tenant, they would. They're just cool like that.) Cheers!

Thibodaux, LA

#25 Sep 23, 2015
I put my home for rent with Lynn. I can honestly say it is the worst decision I have ever made! My home was never rented. I sent them $700 for repairs. I have never heard from them again. I have sent them several letters asking for an accounting of what happened to my $700 to no avail. They do not answer their phone. Some of he things they were suppose to do were not done. I have asked for a refund but it is like they dropped off the face of the earth. Do not give these people money!! You will never see or hear from them again! BTW Lynn, I have contacted a lawyer and have filed complaints to the BBB and the state of Oregon. This is the lousiest excuse for a business I have ever seen! I don't know how they are still in business.
upset renter

Pendleton, OR

#26 Nov 5, 2015
Southgate reality is the worst company to rent from. The main lady there Lynn is completely un professional. Rude and down right liar. They say one thing and next thing you know she's freaking out on you for something she has said was already ok. Repairs are a nightmare my kitchen ceiling leaks water from the up stairs bathroom. My 2yr old daughter nearly broke her leg from slipping on the wet floor. This company wouldn't be as bad if Lynn was no longer there and they fixed all repairs in a timely fashion. I cant believe how disrespectful this company is. And they are never in there during posted business hours. How do they expect to be a well managed company if there never open. And when they are you are rushed and yelled at. Worst company ever. They need a real wake up call.

Pendleton, OR

#28 Aug 15, 2017
I have rented from them years ago. When I did there was a problem with the oven they said they will replace it. Well I had a fire from this stove. They weren't fast enough I guess. They moved me to another apartment then 1 month free. Lost almost everything but they cared. They fixed it then let me more move back in when done.
I have read a lot of bad but they do care when they mess up. If I needed them again I would rent again.

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