Review: Hollywood Smile Center

Review: Hollywood Smile Center

Posted in the Palm Harbor Forum

Leann

Clearwater, FL

#1 Mar 11, 2014
Beautiful office with very friendly staff. Very accomating to complete fit me in the schedule and get my work completed.
Traci

Clearwater, FL

#2 Mar 14, 2014
The office states that they are open 24/7 but the Dentist I saw only works on Fridays, and I could not see another dentist unless I had to pay for another consultation and pay, again.
Susan

Clearwater, FL

#3 Mar 15, 2014
Not a pleasant place to work. Employees are very rude and do not treat their coworkers or customers very nice. I do not recommend this dental center.
snowbirdsM

Palm Harbor, FL

#4 Apr 27, 2014
Called the Dental emergency Office in clearwater since my husband had a problem with a tooth. wound up at Palm Harbor office since clearwater was closed. GREAT experience. A huge warm welcome when we came in. Susan came out to waiting room to talk with me and my husband and never talked about money. she assured us everything would be fine and she said "she would send us back to MI with no problems. i am only sad we don't live here. The Dr. Roten was so nice just as she said he would be. He gave his advise on the tooth and said he would be fine until we saw our dr in MI. and gave my husband an antibiotic to start taking. They were lovely. The assistant was told to take us back and take good care of us and they all did as susan said they would. they were great. I got a personal cell phone number. she even called me today, sunday to see how my husband was feeling. my dentist in MI should be so nice. thank you for everything Mary
Melissa

Saint Petersburg, FL

#5 May 1, 2014
I do not recommend this place for a weekend dentist. I had to pay out of pocket almost $800 since they stated they couldn't run it through my insurance, which is not true. They did all of the billing wrong to my insurance company and now I have been waiting almost 4 months to be receive my refund from the dentist. This has been a horrible experience and totally ridiculous.
Never_returning_ customer

Palm Harbor, FL

#6 Jun 26, 2014
Susane at the front desk is very helpful, otherwise the practice is horrible! At least she made me feel comfortable and knows what is going on and how to treat patients with respect and courtesy. She made the appointment pleasant but I will never be going back. It's all about "big business" here and it's a little steep in price for what I needed done. I truly feel as if this practice will not be around much longer. They need more employees like Susane but I guess that's why she's at the front desk!
Geeta

Saint Petersburg, FL

#7 Jul 11, 2014
This place is a scam! Do not go here unless u can afford nearly 1k for a simple extraction. Read my review on demandforce.
cheryl

Palm Harbor, FL

#9 Oct 22, 2014
Bullshit! DO NOT GO HERE! They tried to cheat me out of money by saying my procedure wasn't covered under my insurance. It is now two months later and I am still fighting with them over the balance on my account.
syeatman

Clearwater, FL

#10 Dec 18, 2014
Fantastic place! Everybody was wonderful, and their rates are very competitive. My own dentist sent me there for a tooth extraction and had it done on a SUNDAY Morning! Amazing place, Might even change my primary dentist now. Don't understand how so many people have billing problems, they were perfect with my billing.....get new dental insurance folks.....
funkybeats

Hollywood, FL

#11 Jan 25, 2015
Melissa wrote:
I do not recommend this place for a weekend dentist. I had to pay out of pocket almost $800 since they stated they couldn't run it through my insurance, which is not true. They did all of the billing wrong to my insurance company and now I have been waiting almost 4 months to be receive my refund from the dentist. This has been a horrible experience and totally ridiculous.
Melissa it is TRUE FACT MOST INSURANCES CANNOT BE VARIFIED AFTER M-F 9-5 HOURS all urgent care offices have this same policy to have patient pay and be refunded through insurance if they pay...!? Its the insurance companies making it hard on recovering your funds and how they pay. Dentistry is an expensive field w high over head costs. You where seen after hours as emergency, correct? They have bills to pay just as u do yourself. Believe me i understand yr pain n im not affiliated w this office or bias only looking to get info n telling u my experience w insurance companies as an assistant another urgent care dental office in michigan. But, its honestly the insurance you should be upset w.
funkybeats

Hollywood, FL

#12 Jan 25, 2015
dental patient wrote:
i had tooth ache in june 2014 on a weekend paid out of pocket because they refuse insurance on weekend i never got my refund until now which is September 2014 i fill out paper work send it to insurance company, they ( hollywood smiles) are very crooked . they have very nice office but some of the dental assistants are very unprofessional . poor customer service .they have no idea what your follow up appointment is about all they want to do is take pictures and charge $180.00 they are taking advantage of you while you are in pain
Honestly did u expect to pay nothing for after hours emergency???? If u went to a hospital n got billed it would be thousands.....im not bias but educated n familiar w insurance issues after hours n seems many people dont understand there's no accurate way to know 1 if insurance is valid 2 if the will pay and 3 when they pay...180$ to be seen by a dr is normal cost for dds except honestly not too pricey ive seen it be 300$ for radiograph and emergency exam from offices up north
Ron

Odessa, FL

#14 Sep 28, 2015
Susan wrote:
Not a pleasant place to work. Employees are very rude and do not treat their coworkers or customers very nice. I do not recommend this dental center.
Probably didn't help that you were stealing money from them.
ticked off

Brandon, FL

#16 May 14, 2016
they are now out of business, but stole our money before they closed. insisted on cash up front before insurance paid them, tried to deliver a denture that did not fit, we refused, they kept both our money and the insurance payment. we filed a grievance but too late. Dr. Peter Rodenstopel or whatever his name was, will have a bad life, karma and all that stuff.
Josh W

Palm Harbor, FL

#18 Aug 2, 2016
ticked off wrote:
they are now out of business, but stole our money before they closed. insisted on cash up front before insurance paid them, tried to deliver a denture that did not fit, we refused, they kept both our money and the insurance payment. we filed a grievance but too late. Dr. Peter Rodenstopel or whatever his name was, will have a bad life, karma and all that stuff.
FYI Dr. Jarmolych (who was the owner of Hollywood Smile Center) has opened another practice under another name right near Hollywood Smile Center, VIP Dental Center. For some reason Dr. Jarmolych keeps opening and closing practices for no reason. Some are saying due to fraud. If you want to further pursue or look into legal action due to them stealing your money that's where they are now.
More of the same

Hampton, GA

#19 Sep 9, 2016
ticked off wrote:
they are now out of business, but stole our money before they closed. insisted on cash up front before insurance paid them, tried to deliver a denture that did not fit, we refused, they kept both our money and the insurance payment. we filed a grievance but too late. Dr. Peter Rodenstopel or whatever his name was, will have a bad life, karma and all that stuff.
Dr Rodenbostel is still practicing the Pinellas Co however, he is not responsible for you unpaid refund. You should be able to take that up with Dr Jarmolych (owner) or Dr Ehring (co-owner). They moved the practice from the Hollywood Smile Center location on Tampa Rd around the corner to the VIP Dental Center on US Hwy 19. They are literally walking distance to each other. It wasn't a matter to dissolving one or another, it was simply a move and renaming of practice.

If you call them at VIP (the same phone number as Hollywood Smile Center - another clue that it wasn't a secret ) they should be able to take care of you.
More of the same

Hampton, GA

#20 Sep 9, 2016
Ron wrote:
<quoted text>
Probably didn't help that you were stealing money from them.
Bwahahahahahaha!! What YOU said. That's the truth!

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