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1 - 17 of 17 Comments Last updated Jan 22, 2014
Kelly

Paducah, KY

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#1
Jan 8, 2011
 
How does window world do on their work
RainbowBrite

Clifty, KY

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#2
Jan 8, 2011
 

Judged:

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we have had several windows installed by window world. we've had a very positive experience.
Cindy

Kuttawa, KY

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#3
Nov 30, 2011
 
My husband and I had a good experience with them as well. But my nephew said he heard all the new salesman are drug addicts/dealers...
Really

Paducah, KY

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#4
Nov 30, 2011
 
All of them?
Cindy

Kuttawa, KY

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#5
Nov 30, 2011
 

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Not sure. But he said he heard it from a VERY GOOD source! I know their names, just don't want to put them on here!
no1knows

Paducah, KY

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#6
Dec 1, 2011
 
We have had several houses of windows installed by Window World. No problems always on top of their game!!! As far as salesman being drug dealers, I know the owner very well and he would not tolerate nor condone drug use or selling of drugs. I also doubt that its ALL the salesman if this is from a good sourse. Remember everyone might have skeletons in their closet...I just dont think the owner would employ people that do this for a living right now.
personal experiences

United States

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#7
Dec 1, 2011
 

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Kelly wrote:
How does window world do on their work
crap product. Crappier installation. Poor service. Doesn't stand behind warranty . But great with excuses!
Owner

Calvert City, KY

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#8
Dec 1, 2011
 

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Like most home improvement places they use contractors. When something goes wrong that contractor may no longer have a relationship with window world. It's then up to the company to decide if they want to pay another contractor to correct the problem.
stat guy

Paducah, KY

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#10
Dec 2, 2011
 

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personal experiences wrote:
<quoted text>
crap product. Crappier installation. Poor service. Doesn't stand behind warranty . But great with excuses!
sounds like a jeleous competitor.I did a little research.# 2 product on jd power and assc. "Best windows in the industry"
#1 remodeler magazine top 500 remodelers 5 years in a row
saint judes corprate partner of the year 2010
sounds like a crap company with a crap product to me, but hey i know nothing just what i found on google search.
I did also find some negetive complaints on service but in none of the cases the branch in Paducah was not named
All in all pretty good reputation seeing how you really cant please everyone all the time
hershey

United States

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#11
Dec 4, 2011
 

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They took forever to complete the job on my house. They cashed the check but somehow forgot to order my windows. After words the job was terrible a
And u had trouble getting them to finish the job correctly. I had one thing I'm my favor, the second payment. I refused to pay the full amount untill the job was done right. Mike said it was his brothers fault and that he fired him blah blah. Bad experience bottom line.
what ever

Kirksey, KY

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#12
Dec 15, 2011
 
Kelly wrote:
How does window world do on their work
Had all my windows replaced by window world have had no problems at all love my new windows.
LeslieLyles

Kuttawa, KY

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#13
Dec 20, 2011
 

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Yes, one of the salesman was convicted of a cocaine/marijuana trafficking charge and one of the other salesman I heard has also been in trouble for drugs!
Murray

Mayfield, KY

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#14
Jan 21, 2014
 

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1

I am a contractor and hired WW of Paducah to remove and install new windows in my apartment building. I regret doing this every day I drive by my building. The workmanship is horrible, I have window sills that slope back towards the building, the weep holes were caulked over, latches never installed. I have called and emailed the owner many times and never has he taken responsibility for not completing and the poor workmanship.

The frustration isn't worth what ever money you may save. Go to your local lumber yard or big box store. They will stand behind their work and make sure the job is complete with out all the headache. I wouldn't take time out of my busy day to write a baseless review.
Dick Tater

Paducah, KY

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#16
Jan 22, 2014
 
I found Lowes to be a better deal.
Michael

Madison, TN

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#17
Jan 22, 2014
 
My landlord had our apartment windows and patio doors replaced and they did a great job and were very polite and professional. My only complaint was they left concrete bricks and dust all over my patio.
Michael

Madison, TN

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#18
Jan 22, 2014
 
Just make sure they measure everything correctly because they didn't at first and we had to wait on a few windows!
John

Madison, TN

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#19
Jan 22, 2014
 
I had a whole house of windows installed by them... Good windows. Good install. We have a lifetime warranty on the windows and one got broken and I called them and they replaced it at no cost.... I would buy from them again.

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