Farmer is a rip-off artist

Posted in the Paducah Forum

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Melissa

Paducah, KY

#1 Nov 16, 2012
Timmy Farmer repaired a vehicle for me on behalf of whom I bought it from (as I had only had vehicle for 1 week). When the vehicle started to exhibit the same symptoms it was a no brainer to take it back to Farmer, even though he is not my regular mechanic.His worker said he would look at it and let me know. NEVER did he say there would be a diagnostic fee, and NEVER did I agree/authorize to pay for anything. Long story short Farmer is a cocky SOB who refused to release my car when I told him I did not have $3-400. at this time to repair. I had to first pay a fee of $25. which is really a drop in the bucket, but my problem is the principle of the matter. It was never disclosed up front Farmers was running test that would cost money and therefore I was never given the option as a consumer. Then to tell me you will not release my car and I must pay a $20. a day storage fee until I pick up my car on top of said fee is truly the definition of bad business. I have filed a complaint with the BBB and very well may file a small claims suit. I came on Topix to warn others to ask about fees before leaving your vehicle at Farmers, or anywhere for that matter. Used to be a law (moral-legal) that the customer must agree to any work done before it was done.
Lee

Paducah, KY

#2 Nov 16, 2012

I totally agree with you. Been there done that. He is cockey and thinks. He is all that. I had the same excact problem
Melissa wrote:
Timmy Farmer repaired a vehicle for me on behalf of whom I bought it from (as I had only had vehicle for 1 week). When the vehicle started to exhibit the same symptoms it was a no brainer to take it back to Farmer, even though he is not my regular mechanic.His worker said he would look at it and let me know. NEVER did he say there would be a diagnostic fee, and NEVER did I agree/authorize to pay for anything. Long story short Farmer is a cocky SOB who refused to release my car when I told him I did not have $3-400. at this time to repair. I had to first pay a fee of $25. which is really a drop in the bucket, but my problem is the principle of the matter. It was never disclosed up front Farmers was running test that would cost money and therefore I was never given the option as a consumer. Then to tell me you will not release my car and I must pay a $20. a day storage fee until I pick up my car on top of said fee is truly the definition of bad business. I have filed a complaint with the BBB and very well may file a small claims suit. I came on Topix to warn others to ask about fees before leaving your vehicle at Farmers, or anywhere for that matter. Used to be a law (moral-legal) that the customer must agree to any work done before it was done.
nope

Windsor, WI

#3 Nov 16, 2012
He is a man too

Since: Jul 11

Location hidden

#4 Nov 16, 2012
Farmers has always been fair and upfront with me about any vehicle I took to the repair shop. Never once has he done repairs without checking with me the consumer first. It's a good mechanic shop overall
Right

United States

#5 Nov 16, 2012
He is a cocky ass. And he has ripped plebty of people off. Im sure its him or his pos friend keith who commented to
Melissa

Paducah, KY

#6 Nov 16, 2012
nope wrote:
He is a man too
Ya think? Does a man yell at and threaten a woman and her 16 year old daughter?
stupid

La Fayette, KY

#7 Nov 16, 2012
Who in their right mind thinks you can have your car looked at for free??? I don't even know who your talking about but I do know that I am smart enough to know that if I take my car somewhere to have it looked at someone has to pay their employees to look at it.Why should they have to eat that cost? Nothing is free sweetie!
Melissa

Paducah, KY

#8 Nov 16, 2012
stupid wrote:
Who in their right mind thinks you can have your car looked at for free??? I don't even know who your talking about but I do know that I am smart enough to know that if I take my car somewhere to have it looked at someone has to pay their employees to look at it.Why should they have to eat that cost? Nothing is free sweetie!
HI TIMMY! As I told you when I came to pick the car up; "I am not responsible for your employees checks". That is your job. Your job is also to ensure that you gain prior approval, for any service requiring payment, from your consumer, prior to performing said service. We already had this discussion "sweetie". Try something else besides cockiness sweetie.
CaptainObvious

Paducah, KY

#9 Nov 16, 2012
stupid wrote:
Who in their right mind thinks you can have your car looked at for free??? I don't even know who your talking about but I do know that I am smart enough to know that if I take my car somewhere to have it looked at someone has to pay their employees to look at it.Why should they have to eat that cost? Nothing is free sweetie!
Anyone who has a problem repaired that returns the next week. Charging again for the same issue is why you get a bad rep. Fix it right the first time, or don't bitch when it comes back for the same problem.

Since: Jun 12

Location hidden

#10 Nov 16, 2012
stupid wrote:
Who in their right mind thinks you can have your car looked at for free??? I don't even know who your talking about but I do know that I am smart enough to know that if I take my car somewhere to have it looked at someone has to pay their employees to look at it.Why should they have to eat that cost? Nothing is free sweetie!
I can tell you this much, if I brought my vehicle to you and you didn't get it fixed and I was back a week later with the same problem, not only would I not be paying for your mistake but I would be talking to an attorney about how you might possibly be ripping customers off. Most places will look at a vehicle and yes, some do charge a diagnostic fee but they are also going to stand behind their work and provide a warranty on parts.
dihduhdug

Chicago, IL

#11 Nov 16, 2012
Was there a written warranty on the work performed? If not there is no way to know if it were the same problem.you should also have a written agreement stating that your require prior approval for any repairs. This is your responsibility if you do not it is your problem. Also if you can't afford to have repairs done you probably shouldn't have a car. But that being said a good mechanic should stand behind their work. Also like it or not you do pay an employees pay check! And no I am not Mr.Farmer I happen to be a fellow shop owner and I am sick of people telling only one side of the story. Your not in business for 15+ years for no reason! Good luck to you lady and next time stick to your "normal mechanic"
whatanass

Paducah, KY

#12 Nov 16, 2012
Melissa wrote:
Timmy Farmer repaired a vehicle for me on behalf of whom I bought it from (as I had only had vehicle for 1 week). When the vehicle started to exhibit the same symptoms it was a no brainer to take it back to Farmer, even though he is not my regular mechanic.His worker said he would look at it and let me know. NEVER did he say there would be a diagnostic fee, and NEVER did I agree/authorize to pay for anything. Long story short Farmer is a cocky SOB who refused to release my car when I told him I did not have $3-400. at this time to repair. I had to first pay a fee of $25. which is really a drop in the bucket, but my problem is the principle of the matter. It was never disclosed up front Farmers was running test that would cost money and therefore I was never given the option as a consumer. Then to tell me you will not release my car and I must pay a $20. a day storage fee until I pick up my car on top of said fee is truly the definition of bad business. I have filed a complaint with the BBB and very well may file a small claims suit. I came on Topix to warn others to ask about fees before leaving your vehicle at Farmers, or anywhere for that matter. Used to be a law (moral-legal) that the customer must agree to any work done before it was done.
You thought you were going to get your car diagnosed for free? That's like going to the doctor's office and asking what is wrong with you and then not paying.

Since: May 11

Location hidden

#13 Nov 16, 2012
whatanass wrote:
<quoted text>You thought you were going to get your car diagnosed for free? That's like going to the doctor's office and asking what is wrong with you and then not paying.
Doctors don't charge office visits for follow up and after only a week since repair then it should be checked out as part of the original problem.I did mechanic work for years and that is the proper way to do business..That is if you want to stay in business and not have people bashing you on topix..
Melissa

Paducah, KY

#14 Nov 16, 2012
Listen, if I had ever taken my car to Mr.Farmer before then I might have known about his "diagnostic" fees. My mechanic does not charge cause he knows that once he diagnosis the issue, whether I have the money or not I will be back cause it has to be fixed. I only dealt with Farmer because he originally fixed the exact same problem, and because he is the person I bought the car from's mechanic. And just to be clear, I have 4 cars so I most certainly CAN afford to maintain them and obviously do if I have a "regular" shop. My sole point was not the fact that Farmer charged, just that he should tell the customer upfront. He did not charge me when the car was initially at his shop nor a time after that (for the same problem), then all of a sudden there's a fee or I can't have my car and I would've had to pay him a daily storage fee. That is just wrong no matter how you try and rationalize it.
nope

Windsor, WI

#15 Nov 16, 2012
He loves everyone and gives a lot to help others
yoplain

Paducah, KY

#16 Nov 16, 2012
My mechanic always tells me what it is going to cost upfront,(he's experienced enough to know) if something unexpected comes up he calls for authorization before doing additional work.

That's why he has been in business for years.

It's common sense to let the customer know the cost if it is going to be a few hundred dollars.

Next time go to oreily's or auto zone, they will plug a computer to your vehicle and tell you what it says for free. you can call and ask what that specific repair costs at different places. This Farmer guy sounds like an amateur to me.

A mechanic trying to make money off storage fees and by bullying customers probably is not very good at fixing cars. He sounds desperate to me.
what if

Paducah, KY

#17 Nov 16, 2012
what if you take your vehicle to a mechanic, he replaces the engine and gives the car a new paint job. you return and find the bill is $3000. You only paid $1500 for the vehicle.
help

Paducah, KY

#18 Nov 16, 2012
The Kentucky Auto Repair Act requires service departments to maintain records for two years.
help

Paducah, KY

#19 Nov 16, 2012
376.270
shall have a lien on the motor vehicle for the reasonable or agreed charges for repairs,

according to this you either have to agree to the charges or the charges have to be reasonable.
I am no expert

Paducah, KY

#20 Nov 17, 2012
MY OPINION-I'm no expert- from what I read here it does not seem reasonable that you authorized Farmer to do any work to be charged to you, without letting you know ahead of time.
you claim farmer's worker said he would let you know. that sounds reasonable. Does farmer dispute this? He won't let you know? He'll do whatever repairs he wants to do and you will find out when he is done?
Originally, Farmer was working for the person you bought the vehicle from, not you. The business relationship was between the seller and farmer.
How would you know if the first repair farmer made failed and the seller/farmer were responsible, or if this was a whole new issue and you and possibly the seller were responsible (depending on your agreement? The seller may be out of the deal at this point.
Farmer had a reasonable obligation to let you know. He failed. So he does not get to charge you penalties until you authorize him to do the work.
Farmer was not your mechanic of choice, but he was expected by you to complete or make right the work he had started that was authorized by the seller or to let you know what the repairs would be.
Farmer did not let you know. Did he talk to the seller?
If you want to be unreasonable you could ask farmer to remove the parts he used and return the vehicle, because he was not fully authorized to do the repair at the time he did it. Don't do this, nobody wins. If you do this you start to lose credibility and the vehicle is still broken.
Since farmer was going to charge you a fee every day until you paid in full, you should have been informed of the cost so you could determine if you were ready to proceed or just pay the diagnostic fee and get the repair somewhere else or later.
After you and the seller agree who pays for what (sound like the seller is out of this) and you have the money for the repair in hand then you can authorize farmer to do the work.
Who pays is between you and the seller , what did you agree to when you purchased the vehicle? The seller may have sold the vehicle as is.
My opinion is Farmer should be paid for the repair if it was done correctly and at a reasonable price and it was not a result of his previous work failing.
But, only authorize farmer to do the work after you have the payment in hand, otherwise he can charge you additional fees.
Once you authorize farmer to do the repairs he can put a lean on your vehicle and hold it until you pay. So do not authorize him until you are ready to pay in full.
If farmer tries to charge you the fees you should sue Farmer the cost of renting a vehicle for every day that he holds your vehicle.
If you can't pay in full today, you and farmer MIGHT agree to payments, or agree for you to pick the vehicle up later with no added fees. once you agree, if you don't pay he can put a lean on the vehicle. If you can't agree don't authorize him to do the work.
each person should be reasonable.

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