Royal Oaks Chevrolet Upper level management who think they own this town...

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Not a Happy Camper

Paducah, KY

#1 May 14, 2012
I used to have a lot of respect for Royal Oaks Chevrolet, regardless of all the rumors of their shady business deals and rumours of drug deals that took place on their lot. I know a lot of families who have been lied to by their finance department in order to get a sale, only to put thos families under a HUGE financial burden. Today, I went to their place of business in order to see Anthony Davis, one of UK Men's basketball most legendary players to ever wear the Blue & White. While I was there, I noticed that not only myself but, many other patrons were treated like shit by Royal Oaks management. I turned a blind eye to all of it until, one of their many mustached managers decided to talk smack about my dad, who recently had a battle with cancer. He said, "You're Dad is a has been and I bet you're as worthless as him." I was shocked! The manager would not give me his name but, I will be sure to find out! What's really unfortunate is that, Anthony Davis, was there signing autographs @$75 a piece all the way up to $375. They said it was for charity but, the funny thing was that there was no charity's name on display, leading me to believe it was the Royal Oaks Covering Our Costs and Cocaine Habits Charity. I paid a VERY HIGH PRICE for 3 autographs, which I was more than happy to do because, I look up to AD. I STILL DO. A lil word to the wise to all former, future, and previous college atheletes, WE LOVE IT WHEN YOU SHOW Western Kentucky some love but, do your research about where you want to hold your event because, you can pretty much alienate fans of yours and your very own reputation. To the piece of shit manager who ruined my experience, talked horribly about my dad, myself, and made Anthony Davis look like he kicks with Paducah's finest scum! I don't blame you A.D. I still support ya and wish ya the best! Sorry you had to spend your first time in Paducah with the sleaziest and lowest of the lows. GO BIG BLUE!! Don't worry Royal Oaks the truth about your business will be revealed sooner than you think. Nice PR attempt today but, it didn't fool this guy. Disclaimer: Not all employees of Royal Oaks are douchebags, but as they say it only takes a few bad apples to ruin it for all!
Charlie Manson

Paducah, KY

#2 May 15, 2012
Yeah they are a bunch of lying sob"s I hope that red headed howdy Dufy gets his he would suck a di ck a mile long to get promoted! And biggest liar there ! They (company) are a stealing bunch of Mfkrs and the salesmen isn't the problem!!!!
Pissed consumer

Paducah, KY

#3 May 15, 2012
I will NEVER do business with Royal Oaks again. The finance dept Kenny B is a huge douchebag. He lied to me and told me that I had to buy a warranty with my vehicle or that the finance company wouldn't finance my car.....that was a bold out lie! I called the finance company and they informed me that the information that I received from the finance dept was false.

Paducah, KY

#4 May 15, 2012
Go to Larry Stovesands buick gmc. Just bought a car there and their finance guy eddie is great. No pressure or lies and I financed with them. They were very kind and honest. Salesman Steve Ramage was great.
UK for Life

Paducah, KY

#5 May 15, 2012
Wow, this is so obvious that you guys work for the competition. Get a life!

Paducah, KY

#6 May 15, 2012
I don't work for any freaking competition! I am a paducah resident and stay at home mom. My husband works for the city not at a car dealership. We have never bought any car from Royal Oaks. Just wanted to give some input into the experience I had. Not all people have a reason to lie and makeup stuff on here. Some do like to give positive feedback.

Paducah, KY

#7 May 15, 2012
I bought a car from them many years ago... MAJOR DISAPPOINTMENT!!
I was young and serving in the Marines and they took total advantage of that. Every time I would ask for a lower price.... They would come back with a lower one... but they were just lowering my interest rate not the price of the car. I have great credit so they were using that to their advantage. They probably lowered the price(interest rate) five times to get it to what I was comfortable with.
Once I got home and saw what they did i went back up and asked for the owner. I Let him know what happened and although they did give me back a very small portion of what the car cost, they knew when I left that I would never be back.

Yes it was my fault for not watching the numbers closely, but come on... this is dirty.... I learned my lessons. Never again negotiate rates with the STEALERSHIPS!!!!

And that is my one and ONLY dealing with ROYAL JOKES!!! Never again will I buy a car from them or send them any business. Would rather drive cross country then deal with them again.

They outta learn doing someone dirty will cost you big in the long run.
Mike S

Orlando, FL

#8 May 16, 2012
Wow, this post is very offensive and so full of lies. My family has bought 4 vehicle in the last 5 years from Royal Oaks and they have been nothing short of open and honest, and I have referred many of my co-workers and othe family who were all equally satisfied. As a former car salesman in my youth, all dealerships sell cars the same way, and to be fair, I believe all of the area dealers to be good but ALL of them cannot please everybody, and ALL businesses have great employees and ones that are not so great. But to call people offensive names only show your character is not worth considering, Kenny B is a retired Army sergeant and the red head is former Marine, and the best salesman ever is Doc who is a retired Navy Corpsman who will only bend over backwards for the customer. My brother just went to the exact same Anthony Davis event at Krogers in Bowling Green, the event is handled by Anthony's agent and has nothing to do with the business. In Royal Oaks case, my brother tells me that his agent was looking for a business in Paducah and was told by his car salesman in Lexington that Royal Oaks would be a great place to contact. In any case, whenever I have needed anything, the guys at Royal Oaks have always been professional, courteous, and honest, very much unlike this post.

Central City, KY

#9 May 16, 2012
some of this is true and some of this is lies i do have to say

Paducah, KY

#10 May 16, 2012
I'm a life long resident of Paducah and have been doing business with Royal Oaks since 1988. I have grown to know many of their employees. No business is perfect but with 12 vehicle purchases and probably close to 100 trips to their service department, I have always found them to be honest and ethical and polite. Some of the comments on this dealership indicates the quality of the individual posting them. Rude, crude, and vulgar. If someone thinks that these types of posts come off as legitimate, you are mistaken. Making a constructive criticism makes sense. Some of these posts are so far out. The writers throw everything including the kitchen sink. Pretty sad attempt at slander. Course on here, you can be anyone you choose to be and say anything you choose to say. Glad most people have enough common sense to see through
the putrid spewings of a few. Oh, by the way, I've got an appointment next Tuesday at Royal Oaks. I will check on some of these fire breathing dragons and see if they can survive these rants by the competition and the haters.
happy customer

Chicago, IL

#11 May 16, 2012
We recently purchased a vehicle from royal oaks and were completely satisfied. I haven't had any problems with any of my follow up of service or anything else. Kenny is a funny great guy. Very helpful. I know Les. He is a very nice man. Very helpful and always friendly. Doc is probably the best at his job by far. Great customer service. He will go completely out of his way for a customer. Every business has its own "haters". Can't make everyone happy. So far we are very pleased. I also can't forget to mention another salesman we delt with. His name was Tom. He too is a very nice guy. Great customer service and always there to answer any of my "silly" questions. So sorry for all the people who have had bad experiences but some of these comments are appalling. Unprofessional at it's least.

Central City, KY

#12 May 16, 2012
i am tom an i worked with royal oaks for almost 7 years i had my ups and downs with them but bye far they where always honest with me and up front on all of my carsales never cheated anyone on anything and kenny b is a very close friend of mine we eat breakfast evry saturday in loneoak and always talekd about hpw we was gonna help people and aswell as les, steve and i arent on the good terms but he is still one of the best car guys in ky and is always there for his saleman wish i was still at royal oaks and wish i could go back but either way the things that are being said are so not true i know this from personal experince....
happy customer

Chicago, IL

#13 May 16, 2012
big wrote:
i am tom an i worked with royal oaks for almost 7 years i had my ups and downs with them but bye far they where always honest with me and up front on all of my carsales never cheated anyone on anything and kenny b is a very close friend of mine we eat breakfast evry saturday in loneoak and always talekd about hpw we was gonna help people and aswell as les, steve and i arent on the good terms but he is still one of the best car guys in ky and is always there for his saleman wish i was still at royal oaks and wish i could go back but either way the things that are being said are so not true i know this from personal experince....
Im sure you are a great guy. But you were not the Tom I worked with. He had only been there a couple months and is still working there now

Central City, KY

#14 May 16, 2012
probaly not

Carterville, IL

#15 May 16, 2012
@Right...i'd definitely agree about Stovesand's...Eddie was awesome, can't remember our salesman's name right off...but they worked their damndest to get me into a car i could afford and didn't talk sh*t about anyone!!!

Paducah, KY

#16 May 16, 2012
@ princess. Im glad you had a great experience with Stovesand's like we did. Now both of us are going to get accused of working there. Lol. I wasn't saying anything bad about Royal Oaks, just wanted to point out I had a good experience somewhere else for people looking.
Uk for Life

Paducah, KY

#17 May 17, 2012
@Right I wasn't referring to your post when I made my comment. Kinda surprised it bothered you so much

Hollywood, FL

#18 May 17, 2012
The worst exp. I ever had was at royal oaks, got the credit report to prove it they ran my credit 8 times an never told me

Orlando, FL

#19 May 17, 2012
I have had a few problems w the service dept guys being rude & bc I am a woman treat me like I am was stupid and wouldn't help or listen to me . They totally were going to charge me a whole lot fit 5 min to do something .. I cant stand them

Chicago, IL

#20 Dec 11, 2012
James from royal oaks called me he saw my add on craigslist where i have my pt cruiser listed we agreed on a price then i drive from murray to paducah for him to offer me half what a waisted day these people are scammers and thiefs

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