honest

Woodstock, IL

#1 Nov 9, 2012
Wow, I needed some major car repair done, and they did an amazing job. They even knocked down the price of the bill at the end. I now have a new mechanic. I was very sceptical after my last mechanic screwed me over!!
JBR

Paducah, KY

#2 Nov 9, 2012
honest wrote:
Wow, I needed some major car repair done, and they did an amazing job. They even knocked down the price of the bill at the end. I now have a new mechanic. I was very sceptical after my last mechanic screwed me over!!
Best independent garage in Paducah.
haha

Madisonville, KY

#3 Nov 9, 2012
He is a very nice man!!! So is his family!!!
preacher

Murfreesboro, TN

#4 Nov 9, 2012
I like all the guys over there. Terry, Billy, and Russell are all great guys. The only other shop in town I like is Affordable for you, those guys are really good also.
honest

Woodstock, IL

#5 Nov 9, 2012
I just thought those guys needed a shout out! My old mechanic told me I needed a new engine but, Mercers said that wasn't true they explained what was really wrong and fixed it now my car is great. He told me that the other place just didn't want to deal with the real problem because its complicated, so naturally it would be easier to replace the engine now for less than $1200 and my car runs like new! The 'new engine' would have been $4000+, I'm so thankful my friend talked me into taking it there.
the working man

Milton, WI

#6 Nov 9, 2012
Yes been in the mechanic field for over twenty years and have never heard anything bad about mercer's garage and gary seems honest.
Death

Tucker, GA

#7 Nov 9, 2012
I always hear really good things about this place...more people should send this place buisness they deserve it
Give it time

Paducah, KY

#8 Nov 9, 2012
I cant believe it all good things being said about this place. Not the usual "topix" way of doing things lol. Ill sure use em next time my truck needs work.
never again

Paducah, KY

#9 Nov 9, 2012
I checked out Mercer's Garage here on Topix before I took my vehicle to them. Topix gave him the thumbs up. Several hundred dollars later and he called to say my vehicle was fixed. I could not even get halfway home with it before it was so bad I felt unable to even continue driving it the last 3 miles home. It was not safe to do so. Had to have it towed back there and Gary said it would be priority, repaired by noon the next day, that he would make sure they got it right this time. It was almost closing time and I could not find a ride home, as my friends were all at work. Gary's wife, smarta$$ bitch, refused to have an employee drive me home, although it was Mercer's fault I was stuck there again in the first place. If they had even test driven my vehicle they would have known it was not fixed. I sat there for an hour before finally finding a friend to drive all the way across town to get me and take me back home 10 miles from his own home. Major inconvenience to me and to my friend. Very poor customer service. And his wife, extremely disrespectful. So the next afternoon, as Gary had promised my truck would be repaired, I called to see what time I should pick it up. Yeah right. 2 days later they still had not even looked at it. Finally the 3rd day Gary said it was ready. Had to have my friend come way out to my house in the county again to take me back to the garage. I took my truck home and 2 days later it was doing the same thing. Eventually my neighbor, who doesn't even know anything about vehicle repair, noticed the fuse box was half melted. Seems to me any mechanic should have noticed something that obvious. After my friend pointed it out, it was obvious. No small amount of damage there, it was massive. Had to pay someone ELSE to fix it. It was a $40 fix, after Gary put $400 of my money in his wallet.

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