A&W Rootbeer/Long John Silvers Closing

A&W Rootbeer/Long John Silvers Closing

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Since: Sep 12

Location hidden

#1 Sep 15, 2012
Not For sure if it is True But Hope Not that Place Has That place Has The Best Rootbeer in The Country
the gm

Woodridge, IL

#2 Sep 15, 2012
I can assure you that A&w will not for no reason be closing..
the gm

Woodridge, IL

#3 Sep 15, 2012
And thanks yes we do have the best root beer in town
Drink Up

Paducah, KY

#4 Sep 16, 2012
The root beer may be okay, but the food will give you the trots...if you know what I mean.
Jackazzzz

Dunmor, KY

#5 Sep 16, 2012
Drink Up wrote:
The root beer may be okay, but the food will give you the trots...if you know what I mean.
And that's a bad thing???
WildCats003

Paducah, KY

#6 Sep 16, 2012
I don't know what it is about that place....its one of the closest restaurants to my home so I've went there a handful of times. Can anyone tell me why the service is always terrible and the food is soggy? I've given up on it.
Paducah Native

Paducah, KY

#7 Sep 16, 2012
I work close by. If you get there when it's busy the food is warmer and more fresh. But I gotta say the tea always tastes soured and the slaw just isn't right. I think that's any a&w though, not just that one.
the gm

Gary, IN

#8 Sep 16, 2012
I'm sorry for everyone who has had a bad experience there but I can tell you that there is a new mgmt team there and some great crew please come and try us again

Since: Mar 12

Location hidden

#9 Sep 16, 2012
I've ate there many of times and the girl at the counter is always so nice! But if I want fish, I go to Captain D's.
Got me

Nashville, TN

#10 Sep 16, 2012
WildCats003 wrote:
I don't know what it is about that place....its one of the closest restaurants to my home so I've went there a handful of times. Can anyone tell me why the service is always terrible and the food is soggy? I've given up on it.
You got me there is never anyone to run the register. They always have to be cleaning and mopping the dining room. I go there because it easy and EVERY TIME I walk in there there is some girl cleaning or mopping the dining room. Ok, the stores clean we get it. But what good is the clean dining room when the service is so bad every one stops coming. Not only that we you do have someone at the register they are so short handed all the time it is going to take to long.
New team

Nashville, TN

#11 Sep 16, 2012
the gm wrote:
I'm sorry for everyone who has had a bad experience there but I can tell you that there is a new mgmt team there and some great crew please come and try us again
yeah there is new management. I used to eat there alot until they hired new manager. I feel bad for saying this but there is one woman who works there missing teeth. I apologize in advance to those that know her she maybe an amazing woman I don't know her. But I came in there one day as she was preparing my meal she spoke and spit on my friend. It was drool but a big enough spit for me to see it while I was getting my drink. I couldn't even eat or bring myself to say anything so I just left. I know that everyone needs a job and looks shouldn't matter but I think it is gross and I can't eat there anymore after seeing that.

Since: Mar 12

Location hidden

#12 Sep 16, 2012
I hated when I went there and water was all over the floor! Yes the floor signs were up but it was a mess! They should of used a shop vac to suck al that water up! Many almost fell while I was there!

Since: Mar 12

Location hidden

#13 Sep 16, 2012
New team wrote:
<quoted text>yeah there is new management. I used to eat there alot until they hired new manager. I feel bad for saying this but there is one woman who works there missing teeth. I apologize in advance to those that know her she maybe an amazing woman I don't know her. But I came in there one day as she was preparing my meal she spoke and spit on my friend. It was drool but a big enough spit for me to see it while I was getting my drink. I couldn't even eat or bring myself to say anything so I just left. I know that everyone needs a job and looks shouldn't matter but I think it is gross and I can't eat there anymore after seeing that.
Day time or night? Because I love that middle aged black lady on days who waits the counter! She is so friendly and always smiles! She is one of the reasons I still go there!
richard

Gary, IN

#14 Sep 16, 2012
Okay so why is it people come on here to bash a place that has seen some hard times. I eat there all the time the crew is great and the new mgmt team care and these people are doing all they can to improve on what they do. The new manager has cleaned it up a lot and yes someone is always cleaning the dinning room.. Would you want to sit Down and eat in a nasty place.. I sure do not so that is one reason why I go there.
funny

New Lenox, IL

#15 Sep 16, 2012
I find it funny that someone would complain about a restaurant that "cleans too much". Lol. That's the most absurd statement I have ever heard. It goes to show you that no matter what you do, someone is going to b**ch just because "they can". You just can't make people happy. My thoughts are if you are cleaning your dining room and keeping it clean, then it makes me feel like you are keeping your kitchen clean too. When you walk into a dirty restaurant with dirty floors tables and bathrooms, that likely means the kitchen is just as dirty. So clean is good. Quit complaining about something so ridiculous. Find something to complain about that matters.
old employee

Gary, IN

#16 Sep 16, 2012
I used to work there and that place is spotless ... Working in fast food period is hard you deal with some very Rude people and work your tail off.. Most that bitch have no idea cause they have never worked in fast food .. You can all sit here and talk trash but a& w rocks and you know every place has its bad day
RiverRatTowboate r

Murfreesboro, TN

#17 Sep 17, 2012
I love A & W Long Johns! My only complaint and it's its a BIG one for me and my wife cause we come there all the time is or at least we used to come a lot more often when you served ranch her and I both are big on ranch and for a place that serves fish and shrimp and all the things you serve to not keep ranch just cuz the manager wants to cut costs it's a shame and you clearly have lost some business! Heck charge people for extra! That's how you solve it! Duh!!!!
knowledge

Nashville, TN

#18 Sep 18, 2012
RiverRatTowboater wrote:
I love A & W Long Johns! My only complaint and it's its a BIG one for me and my wife cause we come there all the time is or at least we used to come a lot more often when you served ranch her and I both are big on ranch and for a place that serves fish and shrimp and all the things you serve to not keep ranch just cuz the manager wants to cut costs it's a shame and you clearly have lost some business! Heck charge people for extra! That's how you solve it! Duh!!!!
Okay here is some info for you. It is fish and chicken most people don't want ranch for fish and not enough people ask for the ranch for it to be cost effective to supply it. That is a great idea charge for it! I would love to see the look on your face when I tell you have to charge you nearly 30 cents for pack of ranch. I work in the industry and the few people that do eat would get mad and complain about them having to pay for sauces, so we would have to charge for all of them. And because most customers think they need 10 packets of sauce for a small fry we would be charging 5 dollars for sauces. No actually now that I think about it ...I think not serving ranch is the better option there.
OCD

Nashville, TN

#19 Sep 18, 2012
funny wrote:
I find it funny that someone would complain about a restaurant that "cleans too much". Lol. That's the most absurd statement I have ever heard. It goes to show you that no matter what you do, someone is going to b**ch just because "they can". You just can't make people happy. My thoughts are if you are cleaning your dining room and keeping it clean, then it makes me feel like you are keeping your kitchen clean too. When you walk into a dirty restaurant with dirty floors tables and bathrooms, that likely means the kitchen is just as dirty. So clean is good. Quit complaining about something so ridiculous. Find something to complain about that matters.
Okay I think you took what they said and twisted it a bit. They weren't complaining because the restaurant is too clean. I have been in there numerous times and know exactly what they are saying. the drive thru will be busy and the dining room girl is just "cleaning" (to the new management team) they hide behind drink wall and text or talk on the phone. Surprise. That is what gets me I don't know how many times I have heard a hello from other employees then have them yell for the girl that is supposed to help me then have to wait a few minutes to see the girl that was supposed to be helping me was just on her phone, wiping the other 3 tables that couldn't wait, or finishing a section of sweeping or mopping in the dining room. It isn't that they are cleaning or staying busy. It is the fact that I am a guest in their store and they can't sweep the dirt up, ring the mop out and to a couple swipes with mop to mark you spot, or finish the table and come take my order. It is the fact they don't stop, they act like it is a burden for them to stop what they are doing to have to take your order. Yes, it is nice that the store is clean but to be honest I eat in stores that are not as clean and have a better time and enjoy it so much more. The people make it that way. I will not go there any more I only go places we the employees smile and don't look like they are getting a root canal.
???

Adel, GA

#20 Sep 18, 2012
No ranch, no patronage!! Shut'r down lock the doors, bulldoze it to the ground put in a Mexican restaurant that has ranch dressing with tortilla chips!

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