Review: Starz SPA
Groupon Customer

United States

#1 Aug 20, 2012
WORST MASSAGE OF MY LIFE Ė (DO NOT GO TO THIS PLACE /IT'S DISCOUNTED FOR A REASON): Let me first state that I donít usually waste my time writing up bad reviews. But in this instance, the experience was extreme enough to want to give others fair warning. I walked out feeling worse than I did walking in. Before I even set foot outside the massage room, I had extreme pain in my neck and shoulders. I also ended up with bruises on my legs the following day. It really bothers me that I spent money to end up feeling like I had been hunched over a desk for 10 hours. As a result I spent the weekend on a heating pad, taking Alieve. I hate to say it, but based on this experience, I donít know that Iíll ever have the nerve to buy a discounted massage off of Groupon again. Shame really.
tiffany boswell

United States

#2 Sep 22, 2012
This place is horrible worst wax I ever had. She totally messed my eyebrows up she was in a hurry and careless. I've never write bad reviews bu this place deseves it. I wil never go back!!

Independence, MO

#3 Dec 13, 2012
Starz Spa is one of the best places I have ever been to, especially if your wanting a trigger point deep tissue massage. I was reluctant in going after seeing several bad reviews, but I am so glad I went. The asian lady is the best massage therapist I have ever been to. She is GREAT.
tiffany boswell

United States

#4 Feb 7, 2013
After I got the worst eye brow wax ever in my life! A supervisor called me and offered a free eye brow wax I natrually reluctently said yes. After a couple months of letting my eye brows grow back I tried to go I've them a second chance and schedule the eye brow wax they offered me and the supervisor that offered me the free service had been fired and the owner was very rude and said since she not there I wouldn get my service they offered to me just a couple months ago. This is the worse customer service I have ever come across. I do NOT reccommend this spa to even my worst enemy!

Leavenworth, KS

#5 Feb 14, 2013
Worst Customer service ever! After buying my mother a massage and making an appointment we had found out a family emergency had occurred ( dealing with hospice all of a sudden) I called to reschedule the appointment I had made. The "owner" proceeded to tell me that "NOBODY is special"( exact words)and I was not able to reschedule an appointment with them. EVEN after paying already. Its no wonder they are no where to be found on the better business bureau website and its a miracle that they are still in business. Zero customer service= zero customers

Lenexa, KS

#6 Feb 27, 2013
This was the worst massage I've ever had. The guy at the front desk was extremely rude, my massage therapist did a horrible job and wanted to massage my face after I told her not to, she didn't even focus on the areas I asked her to and demanded a tip after the massage. I WOULD NOT ever recommend this place to anyone. STAY AWAY, there are better massage places that treat their customers with respect.

Mission, KS

#7 Mar 18, 2013
the were the worst, stay away. They are not willing to work with you if you have issues including having to reschedule due to snow. when my groupon expired they were not willing to use the $$ for something else. STAY AWAY

Chicago, IL

#8 Aug 24, 2016
All of the posts on here are irrelevant because they are old and refer to the old owners. The new owner is very friendly and accommodating. One of the best deep tissue massages I have found. I believe these old posts need to be removed because they refer to people who are no longer at this business.

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