River Queen of Oscoda

River Queen of Oscoda

Posted in the Oscoda Forum

Dawn and Tim

Alpena, MI

#1 Jul 29, 2012
Today may husband and I drove from Alpena to appreciate the beautiful weather and ride the River Queeen paddle boat. After calling at 11:30 am to make reservations we were told the next boat goes out at 3:00 pm. Five minutes after 3:00 pm we were told along with about 18 other people that the ride was cancelled because 4 people on board were riding free. We were not only disappointed, but embarrased because we had won our tickets at a benefit party (which, by the way we donated more than $200.00 to win these tickets, plus the gas to drive there). I am sure the other free couple, and all the other people who purchased a ticket were disappointed as well. Oscoda, you have a good thing there with this river boat ride, but I am sure that daily, people leave there unhappy and you sure are not going to get any word of mouth referrals here in Alpena. Why not provide just one ride per day with a fuller boat?
Legionnaire

Berkley, MI

#2 Jul 31, 2012
Way to go River Queen of Oscoda owner/operator! Nice job saying to your customers you appreciate their business. Ever hear of the term -- CUSTOMER SERVICE? When your business goes belly up because your customer base dries up, you'll understand what it meant.
Karma

Oscoda, MI

#3 Oct 26, 2012
I live in Tawas and spend alot of time inOscoda seeing how i work up there. I see the owner/operators of the riverqueen out and about and just for the record they are disgusting pigs!!!!!!! My family and I use to go regularly down the river but since these people have been running it I wouldnt step foot on that boat.
Sorry to hear you were disappointed but it doesnt suprise me at all.

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