Chicago's Pizza Open In Mitchell

Chicago's Pizza Open In Mitchell

There are 10 comments on the WBIW-AM Bedford story from Feb 4, 2013, titled Chicago's Pizza Open In Mitchell. In it, WBIW-AM Bedford reports that:

Chicago's Pizza is now open in Mitchell. The franchise opened under the direction of David Childers, whose father Dave also owns the franchises in French Lick and Tell City.

Join the discussion below, or Read more at WBIW-AM Bedford.

Amy Carr and Paul White

Mitchell, IN

#1 Feb 14, 2013
Okay first of all I have never left bad feedback on any business, however I have NEVER been treated so terrible at any business. When we found out that Chicagos Pizza was opening up in Mitchell we were pretty excited. I have always frequeted Chicagos Pizza in French Lick and have always loved it. We have been to this new Chicagos in Mitchell twice now.(This would have been our 3rd visit) To start with I called them 44 times between 8:11pm till 8:39 and the phone was busy busy busy. They answered as we were coming into town so i try to order. First we order lasanga (they dont serve pasta yet), ok, next a deep dish meat lovers (out of deep dish pizza),ok, so I know we want 3 salad bars for take out (since they close at 9 they already broke down salad bar),ok, i finally order something they have. We get there and go in and I'm talking to a really nice waitress as we are waiting. Who I think is the manager comes around the counter and very rudely asks the waitress if we "want to make an order or what". She tells him that we already ordered but that I have a question/complaint about the phone. He comes to the table and asks what I have a problem with. I could already tell he was ready to go into orbit. I asked him why he would take the phone off the hook when he has customers calling in to place orders. BIG MISTAKE!!!!!! He said "I can justify the phone being taken off the hook, we have been absolutly slammed and I do not have time to deal with you or your complaints and if you don't like it there is he door" REALLY?????? Okay, needless to say this turned really bad really quick. Maybe the best thing to do would have been to simply walk out, but we were so humiliated and shocked. I asked him who the manager is and he tells me he is the OWNER!!!! What?????????? The OWNER of a new business in this town is talking to his PAYING customers like this??? So after being told where the door is and he is told to stick it in his XXX, we leave, but that isn't good enough, he FOLLOWS US OUT THE DOOR!!!! By this time Paul is livid!! NEVER NEVER AGAIN WILL WE GO BACK AND I HOPE THEY NEVER HAVE ANOTHER CUSTOMER TO TREAT LIKE THIS AGAIN!!!! So sad to see a new business with no future because of the WORST CUSTOMER SERVICE I HAVE EVER SEEN!!
Amanda Jones

Kenosha, WI

#3 Feb 25, 2013
That is terrible! That is just another reason that my family chooses to support our mom and pops restaurants in town and not chains! Kudos to our local favorites Greeco's, Edna's and The Hub! Great service and even better food!

Since: Nov 11

Chicago, IL

#4 Feb 26, 2013
Go down the road to Shoals to Fay's and get much better pizzas and terrific service.
New in town

Muscatine, IA

#5 Feb 28, 2013
Where is Edna's
New in town

Indianapolis, IN

#6 Mar 21, 2013
Found Edna's. it was not good.
Amy Carr

North Vernon, IN

#7 Mar 21, 2013
Well I hope he keeps his dad away from his customers or he will not have any customers left!!

North Vernon, IN

#8 Mar 22, 2013
You are not allowed back in my store. The truth is you two were drunk an had to be escorted out. We do not allow that behavior in our business. Thank you to all our sober customers.
Amy Carr

Mitchell, IN

#9 Mar 22, 2013
Pizza wrote:
You are not allowed back in my store. The truth is you two were drunk an had to be escorted out. We do not allow that behavior in our business. Thank you to all our sober customers.
Wow really? We do not even drink. Nice try!! I can not even think of what to respond to such stupidity!

Mitchell, IN

#10 Mar 12, 2017
Pizza wrote:
You are not allowed back in my store. The truth is you two were drunk an had to be escorted out. We do not allow that behavior in our business. Thank you to all our sober customers.
I just want to reply and say that I was searching for info on chicagos pizza franchise, I have never eaten there and I can across this post, I must say that regardless of who is right or wrong this does not seem to be a very professional way to reply to a complaint of any sort. One would thing a manager or owner would have more professionalism and chosen better words to rebut complaints. Remember the saying, "the customer is always right"? Who not apologize and say I apologize for any inconvenience or and I would love for you to try out store one more time to attempt to change your first impression? Just a thought
Big ted

United States

#11 Mar 22, 2017
Chicago pizza lost my family business for sure!!

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