Darryl's Licence Plates Restoration
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Marc V

Clovis, CA

#21 May 2, 2013
If you've ever seen a license plate that Darryl has restored you would understand why it's worth the wait. His work will literally bring tears to your eyes. I had Darryl restore two Nebraska plates from 1938 and 1939 that were in awful condition; rusted, pitted, bent and missing most of their paint. The finished plates were beyond perfect. I'm certain they didn't look as good when they were new as they did when Darryl finished them. It did take about five years to get the plates finished. I called and spoke to Jean every two or three months to see how the plates were coming along. Yes, everytime I spoke with her she thought the plates were almost done. It was like groundhog day, but she was always pleasant, polite and very courteous. She really is Darryl's mother and it's hard for me to believe that anyone could be rude to her over the phone. By talking with Jean I knew the plates were still safe in their shop and would eventually be completed. If you are in a rush send your plates somewhere else. If you can wait for the finest license plate restorer in the business then Darryl's is your place. It would probably help if customers knew more what to expect in the way of time required so expectations could be better managed. Darryls is legitimate.
Darryl

Kingston, PA

#22 Jun 8, 2013
1 year anniversary wrote:
Sent my Plates in around March 2012, Was called and told that they had received and to expect a 3-4 month return time. I am still waiting, I feel bad calling to find out the status of my plates, But I sent my car in for restoration in Feb 2012, The car was completed in Jan 2013 and I have no plates to put on the car to drive it..
Every customer is given the option of guaranteed two or four week return at extra cost or regular service at a lower cost with no guaranteed return time. I repair the un-repairable that no one else will touch. I have restored cars and in most ways this is much harder and more time consuming, I can only work with what I have. Almost always the reason for the wait on regular service is the condition of what I have to work with. If you paid for five hours I might have over twenty in it. If I didn't profit on a job I wouldn't be here for over 25 years. I hope you can understand when I am sent something in poor condition either use the quick turnaround or please be patient, you will be well rewarded. My restoration work is on many multi-million dollar vehicles, absolute concours quality is the reason with no exceptions. Would you rather have something cheap, fast and be ashamed of it because you wasted your money or would you rather have something to be proud of that adds value to your car. So before you complain to the world, make sure you know the whole story. Please remember if it is worth having it is worth waiting for. Thank you.
Frank Barcellona

New Port Richey, FL

#23 Sep 16, 2013
After eight months, I got my license plate back today, and I will admit to being as anxious as some of the above posts. However, I want to say that this is some of the finest work I have ever seen, and will recommend him to everybody... if I had but one suggestion (and again, after looking at the work done on this plate, I wouldn't venture to tell this guy HIS business), but I would state to customers at the outset... hey, its gonna take six months, whatever... just tell them up front they won't get it in three weeks... (my car has been gone for over a year, and I am still waiting...you don't want greatness rushed)... be patient... the finished product is worth the wait...
Larry Sherman

Leola, PA

#24 Dec 7, 2013
Received my plate yesterday. Did it take a while? Yes. Was it worth the wait? Absolutely! The plate is immaculate; better than when it came out of the prison workhouse in 1929. The quality is second to none. If you want the best, send your plates to Darryl's. If you're in a hurry use his fast service or accept lesser quality with another restorer.
Customer

Tucson, AZ

#25 Jan 21, 2014
I sent 2 plates to Darryl's in Feb 2012, I was quoted with a 90 day turn around. About 4 months after I sent them in I contacted them about a status. I was told that one was done and the other required further work. Now I will say that my Korean plate was a hunk of junk (my wife said it was trash). Called back several times and continue to get the same answer the one still needs a lot of work. Which I don't doubt he under estimated the amount of work involved with that one plate. It seems as though if I don't call it sits in a drawer and when I call he starts working on it again. However I was told they would send me my finished plate. So after nearly 2 years I should be getting one of them back.
Ryan from CA

Fresno, CA

#26 Jan 30, 2014
Just received my second pair of plates from Darryl's. ANOTHER VERY VERY HAPPY CUSTOMER!!! THEIR WORK IS THE BEST IN THE LAND. Again, worth every. Thank's Darryls!!!
Jonny

Lafayette, CA

#27 May 28, 2014
Darrel has had my plates for 9 weeks and everytime I call a woman acts pissed at be for even asking about my plate. The gaul of me right? Twice she said she would call back but never does. I am getting worried. I wish they were better communicators. If they dont like the calls then maybe they are in the wrong business. I cant drive my car because they have my plates!
Darryl

Mcadoo, PA

#28 Jul 27, 2014
Jonny wrote:
Darrel has had my plates for 9 weeks and everytime I call a woman acts pissed at be for even asking about my plate. The gaul of me right? Twice she said she would call back but never does. I am getting worried. I wish they were better communicators. If they dont like the calls then maybe they are in the wrong business. I cant drive my car because they have my plates!
Jonny,
I am sure you were told about the three week return on your plates , you chose not to use it because of the slight extra cost? This service is for customers that are in a hurry, I am sure you were told that when your plate arrived. Everyone is told the same, the customers that have a problem always send junk and expect me to snap my fingers and they are finished. Why do you call so many times to "check" on your order, it is not in distress and this is not a Hospital emergency room that we call the customer as to the progress every hour. You sent plates here to be brought back to new condition and that is what I am doing. I can almost guarantee that when your order arrives you will not post the results on your frustration sites and tell everyone what they look like and what they looked like before they were repaired only it took him this long to finish.
Darryl

Mcadoo, PA

#29 Jul 27, 2014
Customer wrote:
I sent 2 plates to Darryl's in Feb 2012, I was quoted with a 90 day turn around. About 4 months after I sent them in I contacted them about a status. I was told that one was done and the other required further work. Now I will say that my Korean plate was a hunk of junk (my wife said it was trash). Called back several times and continue to get the same answer the one still needs a lot of work. Which I don't doubt he under estimated the amount of work involved with that one plate. It seems as though if I don't call it sits in a drawer and when I call he starts working on it again. However I was told they would send me my finished plate. So after nearly 2 years I should be getting one of them back.
When you sent your plates in you knew the condition of both, if I remember correctly you were out of the country with the Military and the Korean plate was found in a stream, due to the missing pieces, corrosion and dents all over it could of been in the ocean for the last decade. You were in absolutely no hurry so I agreed to repair it because it meant something to you. I can't imagine anyone else fixing it but me, they would tell you to throw it away. This is what I get for being "mister nice guy" . The negative feedback always comes from someone with junk or didn't pay and expects it free because I took longer than they thought I should. Most people never heard of a business like this but everybody knows how to run it. Everything is costly except my charges for the hours I have to put in to do the job correctly, just check the price of car paint then maybe you would appreciate what I put up with. Maybe I should do the repairs like other repainters and just slap some spray can paint with a healthy coat of clear and send it off, would you be happy with that? Every year my plates are on something at Pebble Beach,if they are good enough for some of the finest cars in the world that should tell you of the quality and should be pleased I am working on your plates. If I charged the actual time involved to correctly repair these damaged plates the prices would start about a thousand dollars, so be happy for what you were charged and how long it takes for the junk I get that nobody can or will fix.
Darryl

Mcadoo, PA

#30 Jul 27, 2014
Ryan from CA wrote:
Just received my second pair of plates from Darryl's. ANOTHER VERY VERY HAPPY CUSTOMER!!! THEIR WORK IS THE BEST IN THE LAND. Again, worth every. Thank's Darryls!!!
Thank you to an honest customer that knows and appreciates quality, your business is always welcome.
Mike Leeper Rocklin CA

Palo Alto, CA

#31 May 15, 2015
Hello, I would like to weigh in. I get that us car folks can get antsy when it comes to the maintenance of our babies. But, here is my story. I wanted to restore my CA black plates for my car in April of 2014. I looked at ALL the plate restoration shops on the Net and decided Darryl's was the one to trust. One was in reasonable shape and I wanted it fast for a show in August, so I only sent the one. They called days later and confirmed that the plate had arrived and confirmed that I wanted the rush delivery (I put a note in with the plate when I shipped it). I don't remember how long it took, but it was within the expected time and I had it on my car in August. One the first day of the show, someone walked by and said "Damn, that's a beautiful car and it really sets it off when you have the license plates done like that". I kid you not! I was extremely impressed with Darryl's work - and I am not easy to please. I was so impressed I sent my other plate in a few months ago. This one was not in as good of shape and again, within days of me sending, Jean called to tell me that they had it - it needed work - it will take longer and it will cost $X. I said OK, for this one I am not in a hurry because I already had the one.
I actually have forgotten how long they have had it (I don't remember when I shipped it) so I called today to ask and found Jean to be extremely pleasant. I told her I was not looking to rush them and just indicated that the little boy in me was just curious how it was going.
I just wanted to reinforce some of the positive comments. Contrary to a comment made earlier that asserted the only postive comemnts are from the company or their family, I can assure you I am not connected to them. I live in CA and only know from the quality of their work. I am not discounting the frustration others feel, but I have not been concerned. A little understanding goes a long way and I feel that calling and getting aggressive generally won't solve a problem. As far as I can tell this is a 2 person shop that has been in business for over 25 years and harkens back to the days when there were true craftsmen. Quality costs and my car may not be a Dusenberg but it's MY car and that means I care a lot about what I hang on it. I don't have my second plate back yet, but I also told them I was not in a hurry. I will stay true to my word, fully confident Darryl's will stay true to theirs.
beech95

Valencia, CA

#32 Jun 3, 2015
Plates arrived at Darryl's Dec. 2nd. Plates were delivered May 28, just shy of 6 months. Numerous calls, broken promise after broken promise. Yeah, the finished product is perfect, but unless you have LOTS of time to dedicate, you might just be dead before your plates are done. 2 month delivery claimed on the web site? HA. Not a chance.
Terrible Customer Service

Milwaukee, WI

#33 Nov 18, 2015
A year. A freakin’ year. Actually, 13 months. This place is a black hole! Nothing ever comes out of there except excuses, deflections and false promises -- always the false promise of “next week”. My entire car enjoyed a total frame-off restoration in less time than it took for them to do a set of license plates. There is no reason this place should be in business. They have ZERO customer service skills and, frankly, don’t seem to care. Even given the quality of work, there is no way I could, in all good conscience, recommend Darryl for anything.
jhgme

Los Angeles, CA

#34 May 20, 2016
Let me tell you that I've used Darryl's twice. The results were good with respect to the final product. However, the same story that you see on other comments. They promise it within a certain period of time and they never delivered to me anywhere near the date they represented. One set took three months and that was after calling them numerous times and endless excuses. The usual excuse is that they had to be re-painted. Neither order required repair or rust removal. The delays are bad enough, But if you need the plates for a scheduled show date....you would have to be crazy to use them. No local paint shop has the right paint. License plate quality paint is very expensive and painters don't need it in the course of their business.
jhgme

Los Angeles, CA

#35 May 20, 2016
Marc V wrote:
If you've ever seen a license plate that Darryl has restored you would understand why it's worth the wait. His work will literally bring tears to your eyes. I had Darryl restore two Nebraska plates from 1938 and 1939 that were in awful condition; rusted, pitted, bent and missing most of their paint. The finished plates were beyond perfect. I'm certain they didn't look as good when they were new as they did when Darryl finished them. It did take about five years to get the plates finished. I called and spoke to Jean every two or three months to see how the plates were coming along. Yes, everytime I spoke with her she thought the plates were almost done. It was like groundhog day, but she was always pleasant, polite and very courteous. She really is Darryl's mother and it's hard for me to believe that anyone could be rude to her over the phone. By talking with Jean I knew the plates were still safe in their shop and would eventually be completed. If you are in a rush send your plates somewhere else. If you can wait for the finest license plate restorer in the business then Darryl's is your place. It would probably help if customers knew more what to expect in the way of time required so expectations could be better managed. Darryls is legitimate.
No sane person should have to wait five years to get their license plates restored. That is absolutely ridiculous.

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