Review: Excel Trading LLC

[tarnegolet76]

We see that they are selling car parts...but they are also selling jewerly on ebay from their Old Bridge NJ location.
The seller is not a good trading parner. As a matter of fact: "DO NOT TRUST". They stole from us $1100 from an ebay transaction.
We have purchased from them a pair of earrings made of silver and gold and were not properly and professionally described. The earrings have "old" Russian Hallmarks but they may be a replica. We have found out about this after the purchase on "BUY IT NOW" option, and after the layaway payment of 1/3 of the total value-$1100.
We have paid by PayPal a layaway of $1100 using "SEND MONEY" option and not "PAY NOW" option.
The "PAY NOW" option is not available for layaways and layaways ARE NOT PROTECTED by PayPal.
We kindly asked the seller for the refund explaining that we are not willing to pay for a misrepresented item.
They refused, offering us "STORE CREDIT" or refund when they will sell the item to a different buyer,.. wanted to keep our money indefinetely...taking advantage of the fact that we are for now in Poland.
We did not agree to any of the options and informed them that we will give negative feedback for the transaction. Their reply was: "Sure, you have a right to do so. However, say goodbye to $1100."

Of course we have tried for a cuple of weeks to negociate with them in a peaceful manner. They proved to have no respect for us as customers and sensitivity to our needs, making fun of the fact that we do not want to pay our Credit Card bill for a misrepresented item.
Do not expect FAIR PLAY or COMMUN SENSE.
It's been the most unpleasant transaction on ebay and we've been on ebay for a long time.

PayPal has advice us to contact the police.
The situation is very frustrating and nerve wracking.

[Nigerian Prince]

So you bought supposed antique Russian Jewelry sight unseen off of EBay, and we are supposed to think that Excel doesn't display "COMMUN SENSE" (sic)? The fact that you are from Poland leaves itself so open, that it would be unfair to even begin. I suggest you go back to your subamrine(the one with the screen doors), or work on your planned trip to the sun (I understand you plan to go at night) and get your Russian Jewelry the way everyone esle does, mugging old ladies in Brighton Beach....