Passenger wins damages from Spirit fo...

Passenger wins damages from Spirit for canceled flight

There are 2 comments on the USA Today story from Jul 16, 2007, titled Passenger wins damages from Spirit for canceled flight. In it, USA Today reports that:

“If Spirit just would have admitted their error and apologized”

Score one for the little guy. In the middle of a long hot summer of cancelations and delays, an airline has been ordered to pay an Michigan woman $1,350.75 after it canceled her family's flights at Detroit ... via USA Today

Join the discussion below, or Read more at USA Today.

had enough

Huntersville, NC

#1 Jul 19, 2007
SOOOO she got $1350.75 for
1)Hotel accomodations for 4 people
2)Meals for 4 people
3) Reimbursment for the destination in Fl for 4 people

AND

4) FOUR airlines tickets!!!!!

Of course they didn't have enough people in customer service to handle the rebooking!!
When you pay $30 bucks for a round trip ticket how would they pay them!!

Yep you get what you pay for.
The tickets are cheap, the flights are overbooked, the employees are overworked.ONE cancelled flight because of weather could delay you for DAYS as ther are NO seats on other flights.
Yes America you got what you wanted. Cheap tickets. Call customer service-if you get thenm on the phone you won't be able to understand them anyway-they've outsourced it to India.
NWASUCKS

Minneapolis, MN

#2 Jul 19, 2007
had enough wrote:
SOOOO she got $1350.75 for
1)Hotel accomodations for 4 people
2)Meals for 4 people
3) Reimbursment for the destination in Fl for 4 people
AND
4) FOUR airlines tickets!!!!!
Of course they didn't have enough people in customer service to handle the rebooking!!
When you pay $30 bucks for a round trip ticket how would they pay them!!
Yep you get what you pay for.
The tickets are cheap, the flights are overbooked, the employees are overworked.ONE cancelled flight because of weather could delay you for DAYS as ther are NO seats on other flights.
Yes America you got what you wanted. Cheap tickets. Call customer service-if you get thenm on the phone you won't be able to understand them anyway-they've outsourced it to India.
SOooooo true!

You said it well.

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