Service Electric Credits for Outages ...

Service Electric Credits for Outages during Sandy

Posted in the Ogdensburg Forum

disgusted

Warrenville, IL

#1 Dec 5, 2012
I think it's an absolute disgrace that Service Electric Cable isn't granting automatic refunds for the 2 weeks they could not provide service. In fact, I've called their offices twice (they've even taken their Northern NJ telephone number off their website) and they tell me they are waiting for the owner to decide whether or not he will refund those days/weeks. Are you kidding me? What's there to think about. We paid for a service we didn't receive. CUT AND DRY.

STICK TOGETHER PEOPLE! DON'T WHIMP OUT! THIS COMPANY HAS BEEN SCREWING IT'S CUSTOMERS FOR YEARS WITH NO END IN SIGHT. DON'T JUST SIT THERE AND TAKE IT. MAKE A NUISANCE OF YOURSELF. KEEP CALLING THEM TO ASK FOR CREDIT FOR THE DAYS/WEEKS YOU DIDN'T HAVE SERVICE. BELIEVE ME, THEY CAN AFFORD IT! DON'T PAY FOR SOMETHING YOU DIDN'T GET...THE OWNER OF SE CABLE WOULDN'T, WHY SHOULD YOU?

All I had to do was call T-Mobile and they asked me how many days I didn't have a signal and they credited me right then and there for the time my service was out. Why shouldn't we hold the cable providers to the same standard. JCP&L will be adjusting their bills (so I'm told), why not SE Cable.

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