Review: Bill Cannon's Garage Inc
Posted in the Ocean View Forum
#1 Mar 24, 2011
In my opinion I think you should take your business elsewhere. I can not recommend this business. I had major issues with my vehicle after their repairs and they were unwilling to resolve or discuss the issues. Customer service wise they were rude and did not act as I would expect a professional to act. Ask around to other professioanl shops in the area if you do not think my opinion is accurate.
#2 Jan 17, 2012
This is just 1 or 2 bad kids making up stories that live in the Ocean View area. Young men to be exact and they need a spanking or pepper put in their mouth for lying. Any good customer would put their full name and not some Crooked Bill name of Slow Pow Joe blow up dumb name like that. I feel bad for people who do this. If your for real, put your name address number and so fourth, then we know your real
#5 Jan 3, 2014
I took my 1969 AMX which had just undergone a frame off restoration to Cannon for a fuel system issue. In an effort to fix the car Cannon put a spacer under the carburetor but failed to shorten the stud which holds the air cleaner in place.
When he closed the hood the stud dented the hood from the bottom. When I picked the car up I noticed the dent in the hood and immediately brought it to his attention. Cannon initially claimed it was a pre existing condition. After some discussion he agreed to reimburse me for the cost of repairing the dent and repainting the hood.
When I submitted the repair invoice ($435.00) he sent me a check for half that amount which I promptly returned with a demand for full payment. Needless to say I'm still waiting.
Before i returned his check for partial payment I noticed on his business check the sign of the Cross and a reference to his Christianity which I find appalling considering his personal ethics and business practices.
#6 Jan 15, 2014
While being in business you meet all types of people who will just say anything. Ed Ellis come in a told me what to do after telling me everything his people he had do his restoration done. His 1969 AMX shows up at my shop with a problem that he never had anything to do with anything we had ever done. As usual, when they can not figure something out after spending all their monies with other shops, they bring it to the smart guy.
His car was running out of fuel when driving, then, it would buck and jump on and off so bad that the motor mounts would allow the engine to jump back and fourth wildly. After Ed telling me the fuel tank was brand new and not to go into the tank, we pressurized his fuel line from the sending unit forward holding 20psi of pressure. I called him and said the engine could be vapor locking, getting hot enough to boil the fuel into vapor before getting to the carburetor, because a heat sync gasket had not been used under the carburetor causing the car to jerk and buck while running. I installed the correct heat sync and he come got it after I test drove it and it did not buck.
Ed calls later and said he drove it 40 miles and it started doing it again. I told him to bring it back when he could.
I told him if the fuel tank is brand new, then we will have to put a fuel flow gauge on the engine and just let it sit and run ti check it out. it ran right out of fuel in 30 minutes. We pulled the cover off and the fuel pump eccentric was falling off the engine. His guy forgot to tighten it up. It was badly worn putting metal shavings into the rebuilt engine. I called him and told him what we found and showed him when he came. I ordered the part, did take a couple days to get it in and installed everything back and put the fuel flow gauge back on the car and it maintained fuel flow near perfect. I drove it around for one hour and never bucked on time. My employee did mention that a small dimple was in the hood, we never seen or noticed this before he brought it back. I do not know when this happened but know for sure how it happened. Because the engine was running so poorly.
Ed picks the car up and leaves. he comes back later and says we must of done this. I told him to get a quote on the repair if he thinks we did it. I never heard from Ed until I got a bill in the mail for the repair. I called Ed right away and asked him why he did not get a quote? He told me he wanted the hood fixed and the person who done the restoration had to do it.
Being Ed took it upon his self to have the repair done at a price of 450.00 for a 100.00 repair, this was not what we agreed to. I sent him ½,$225.00 being because of his neglect not to let us properly do our diagnosis. I sent the check and get a phone call. Telling me that he found the problem. Problem was, the fuel tank pick up unit was installed incorrectly buy the shop who done the job. He reminded me all he spent was for nothing. I told him it was in the tank and he felt simple for having me do all the work I done. But the engine was still assembled incorrectly and would of failed and we only done what we found to be bad.
Needless to say he was jumping up and down like a baby screaming and threatening me if I did not pay the bill he would act like a child once again for something that was totally his fault. Ed never did any type of repairs with my company previous. His guys can't do it, he brings it to me. He still found out his previous guys did not do their job because we eliminated all areas of the fuel system. While he was acting like a little child that could not get his way, I told Ed to do what he had to and hung up the phone.
Again, Ed Ellis caused these repairs to be needed to eliminate what he said was not the only problem it could of been. He made decisions to take it upon his self. While being a professional in all areas, one I will not stoop to is blackmail and threats. This was all Ed Ellis fault. We maintain the best in service for our customers
#7 Jan 15, 2014
By the lenght of his reply i obviously have struck a nerve. i will leave it to the reader to draw their own conclusion -----except to say apparently Cannon never lets the truth stand in the way of a good story....
#8 Feb 3, 2014
Bill Cannon has done extensive work on my 1968 "Cuda ragtop...my Jaguar...my wife's Dodge Ram...my son's 370Z and extensive engine work on my youngest son's 350Z who proved that driving into a couple feet of standing water will turn your engine into a bent and twisted paperweight!!
Without exception, he did a wonderful job on each occasions.
Bill's a stand up guy with good advice, a great personality and a reputation as the best engine guy in Delmarva...period.
Seems Mr. Ellis made a series of mistakes and rather than man up to his own failings, is dumping on a guy and a garage that doesn't deserve any of it.
Mistake - Took his car to someone else
Mistake - Brought it to Bill and said it wasn't in the new tank
Mistake - Found a dimple in the hood and didn't take it back to Bill
Mistake - Took is to the same guy that screwed him up to start with and got rolled for $450
Mistake - Complains when Bill said "here's $250 to cover what I could have fixed for much less."
Mistake - Shows his arse in a forum
Mistake - Misinterprets Bill's response as evidence ol' Ellis here has struck a nerve.
Bill Cannon's Awesome Engines is the home of horsepower and everyone who knows a darn thing about cars in Delmarva area knows that is exactly the fact. I asked around a good bit before having my newly purchase 'cuda towed over to him and everyone I talked to pointed me toward Bill.
He turned my dinky little 318 into a monster!!
You're a good guy, Bill and I appreciate you!
#9 Mar 4, 2014
In 2010 I lived in DE -and had Bill Cannon's garage replace the motor,trans with a jasper rebuilt ,radiator, wheel bearing, ignition . New Gibson exhaust in my 1996 chevy Siverado Pick Up 350cu.In. .2WD I moved to SC in Sept of 2010 truck fully loaded and towed a cargo trailer loaded. Bill and his Mechanic we're professional and did a great job. I am still driving the truck and plan to continue to drive it until the wheels fall off. Thanks Bill and Crew Great service and price. This truck runs so good , that I can't believe it. Thanks again Dave
#10 Oct 15, 2014
You guys are missing the point. I don't deny Cannon is an exceptional mechanic. That said ,nobody is perfect and the mark of a man's character is how he handles himself when he or a member of his staff screws up.
In this case I spent about $2,200 with him for car repairs that didnt solve the problem and on top of that he damaged the hood of my vehicle causing me to spend in excess of $400 to repair.
Bottom line------if things go sideways with his work don't count on him to "man up"
#11 Oct 23, 2014
Amazed at your response Ed, seems like you spent good money after bad and then some and now your looking for some one to blame. If you take it somewhere to be fixed after not being able to solve a problem dont discount anythying. If you're paying someone to fix the problem let them identifiy the problem. Also looks like that $2200 was nothing compared to the rebuild cost when a bit more metal got ground up and through your engine. I'd be saying thanks not bad mouthing someone on the net. And your bonnet, well seems like the numbers are changing with $450 then getting to excess of $400, either way you paid too much for the bonnet fix and Bill was coughing up more then enough to fix it.
FYI ive never dealt with Bill personally but reading these reviews before purchasing something from him, and your comments made me laugh.
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