Review: Andrews Appliance Repair

Posted in the Oakdale Forum

Dennis Unhappy Customer

Modesto, CA

#1 Oct 3, 2013
I called ANDREW'S APPLIANCE REPAIR in Modesto at about 11:30am and talked to Shawn. He told me $35.00 to come out and look at it and tell me what is wrong and how much it will be to repair it. Not a problem. Gave him my addess & cell # and said "when you find out what it wrong and how much it will be, call me, I'd like to keep it under $200.00 I can go buy a newer reconditioned one on Crows Landing for about that amount". My daughter calls me about 2:00pm and say's "it's fixed". When I said, "Fixed? How, much", she tells me $250.00

Shawn was here for maaaaybe 30 minutes and replaced the Compressor starting capacitor. Needless to say I was NOT happy, but...the frig is fixed. I get home and look at it and I find he didn't even bother to clean the coils/fins underneath the frig. It was CAKED with dust. So I had to get out our vacuum and clean them and the vent cover. JUST what I want to do after working all day, and PAYING someone to come out and Repair/Service my frig. I called and asked him why he didn't clean the coils/fins and he said because it was drawing air good enough, and (get this) that is "NOT part of their service". OH AND GET THIS, he tells my daughter “you lucky you could afford to go buy an ice chest to put your food in, most people can even afford food.” WTF is with that

SOOOO, in my opinion ANDREW'S APPLIANCE REPAIR is NOT a repair service you would want to come have repair anything in your home. Well maybe if you want a half assed repair done,they are.

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