Dr. Roger Burress
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patient

La Follette, TN

#1 Dec 4, 2012
Does anyone know why Dr. Burress is closing his practice? Do you know where he will be working at?
Another patient

Oak Ridge, TN

#2 Dec 5, 2012
He had been getting overwhelmed for a while, he wanted to retire years ago but as practices kept closing he kept inheriting patients. I really liked him, a very caring doctor. His receptionist on the other hand..
patient

La Follette, TN

#3 Dec 5, 2012
I agree with you about his receptionist, there were times I wanted to punch her in the face. There was no reasoning with that woman.

Are you sure he is retiring because he is only in his early fifty's? In his letter to me he stated that he could not continue as a solo provider because of the new healthcare laws.

I have not been able to find a new doctor since I started calling them, do you have anyone to suggest other than those who Dr. Burress mentioned?
Another patient

Oak Ridge, TN

#4 Dec 6, 2012
I don't, sorry. I was hoping to get in with Fischer, but he isn't accepting new patients. I'm guessing it will be a doctor in Knoxville or Clinton. Wish I had a recommendation myself!
patient

La Follette, TN

#5 Dec 6, 2012
I have called several more offices and am so furious and upset at the responses I am getting from them. One today told me that if I see their doctor, then I also have to see their therapist.

I told them I already have a therapist I am comfortable with, again she said I would have to quit my current therapist.

I never dreamed it would be so difficult to find a doctor. These people have all been so rude.

I hate to say it, but I'm beginning to appreciate Dr. Burress's receptionist.
Another Patient

Oak Ridge, TN

#6 Dec 6, 2012
I know you're frustrated, but they can't be *that* bad, lol.. what about the doctors at Ridgeview? Are they horrible?
diggly doo

Clover, SC

#7 Dec 31, 2012
This is why people need to pay attention to who they are voting for, all these changes do affect us! Private doctors can't afford to keep practices open and are having to quit or combine with some corporate company to afford the overhead.
Lost And Found Animals

La Follette, TN

#8 Jan 1, 2013
I never knew making healthcare more affordable to people would have such an impact. I work and pay for my health insurance and was told in 2014 there would be a huge increase in the premiums. I'm thinking what good does it even pay me to carry it when no doctors are accepting insurance any longer?

A lot of doctors no longer take medicaid either, what is everyone supposed to do?
long time patient

Oak Ridge, TN

#9 Jan 1, 2013
Dr Burress is not retiring, he is going to be working at the VA hospital. Hate to see him go, but a great position for him! He told me this hisself.
Lost And Found Animals

La Follette, TN

#10 Jan 2, 2013
Have you been able to find a new doctor yet?

Dr. Burress told me he would be driving 3 hours to work each day. I think I would have much rather continued to work for myself as for the government.

I guess like most, he is going where the money is at.
patient for many years

Knoxville, TN

#11 Jan 5, 2013
Dr. Burress is not retiring. He's going to work for the VA but NOT because that's where the money is at--with all of the new government regulations and so forth, it is just very difficult to operate a solo practice anymore. He told me that he had expected to stay where he was until retirement, but he was working until 11 p.m. every night on office paperwork. He is an extremely caring and competent doctor. I will miss him. Unfortunately, very few psychiatrists in Knoxville take Medicare as he did. I have an appointment with a new doctor, and I hope that I'll like him.
patient for many years

Knoxville, TN

#12 Jan 5, 2013
Yes, it is that bad. Finding a new psychiatrist is not easy. It's important to find a doctor who clicks with you. I don't want go to some clinic where the doctor is chosen for you in random fashion (I assume that's how Ridgeview works). And if you're on Medicare, as I am, it's doubly hard to find a psychiatrist. Few of them will take any new Medicare patients. Go laugh out loud someplace else, because your humor is not appreciated here.
Another Patient wrote:
I know you're frustrated, but they can't be *that* bad, lol.. what about the doctors at Ridgeview? Are they horrible?
patient for many years

Knoxville, TN

#13 Jan 5, 2013
Dr. Burress is NOT retiring. He told me that he expected to continue in private practice for many more years, but government regulations and the paperwork just got too much for a doctor in solo practice as he was. He's going to work for the VA. I wouldn't call that "retiring."
Another patient wrote:
He had been getting overwhelmed for a while, he wanted to retire years ago but as practices kept closing he kept inheriting patients. I really liked him, a very caring doctor. His receptionist on the other hand..
Lost And Found Animals

La Follette, TN

#14 Jan 5, 2013
patient for many years wrote:
Yes, it is that bad. Finding a new psychiatrist is not easy. It's important to find a doctor who clicks with you. I don't want go to some clinic where the doctor is chosen for you in random fashion (I assume that's how Ridgeview works). And if you're on Medicare, as I am, it's doubly hard to find a psychiatrist. Few of them will take any new Medicare patients. Go laugh out loud someplace else, because your humor is not appreciated here.
<quoted text>
Well don't feel too bad that the doctors won't take medicare anymore. I have private commercial insurance through my employer and pay high premiums for it and most psychiatrists are not accepting it either.

And yes you are correct about places like Ridgeview, I saw them years ago and their requirement as is some of the other group practices are that I have recently called, is that you have to see one of their therapists for treatment before their doctors will see you. About two months ago Dr. Burress referred me to see a psychologist and I am in no way giving him up. This doctor is unlike anyone I have ever saw over the past 20 plus years, and I have seen a lot of different doctors searching for help. Unlike Dr. Burress who mainly listened, this doctor is actually giving me some advice as to how to handle some of the stresses in my life. He tells me things to try that I would have never thought of on my own. I too liked Dr. Burress, but did his treatment actually help me any, I don't think so, but I am so thankful to him for referring me to this psychologist who I have found a connection with and hope this will someday pay off for me. I only wished he would have referred me years earlier. After several weeks I found found a new doctor who accepts insurance and I will see him for the first time in about two weeks.

I pay for my insurance and wish to use it. But if healthcare providers are no longer going to accept insurance then what do we need with it? My insurance premiums are not going to go down and become more affordable like Obama said. Our company told us to be prepared for the year 2014 rates to drastically increase. Any suggestions about this. Is there other alternatives for people who work but all their pay is going towards insurance premiums?
Needing Help

Tazewell, TN

#15 Mar 14, 2013
Does anyone know how to track down patient files? I'm desperately needing access to them and I don't know how to get in touch with anyone. Does anyone have a recommendation on how to get in touch with him. I'm trying to assist a family member who isn't able to care for herself and need a letter from Dr. Burress in order for her to get assistance since he was providing her mental care. We didn't know about his office closing until it was too late.
Another Patient

Oak Ridge, TN

#16 Mar 14, 2013
Have you tried contacting her psychiatrist or primary care physician? A lot of the offices are dealing with this so they may have a lane of communication that we don't.
Patient

La Follette, TN

#17 Mar 15, 2013
Needing Help wrote:
Does anyone know how to track down patient files? I'm desperately needing access to them and I don't know how to get in touch with anyone. Does anyone have a recommendation on how to get in touch with him. I'm trying to assist a family member who isn't able to care for herself and need a letter from Dr. Burress in order for her to get assistance since he was providing her mental care. We didn't know about his office closing until it was too late.
I have his PO Box number at home. I will have to look for it. Also if you call is office number I believe they are still letting you leave them messages. You may try doing that as well.

I finally found a great new doctor. He explains things better to me than Dr. Burress ever did. He says Dr. Burress had me on all the wrong meds and he is in the process of switching me to new ones that will hopefully work better for my conditions. Atleast I hope I will start moving in a better direction. I know dealing with his receptionist is 100% easier than dealing with Dr. Burress's receptionist. That in itself is such a relief.
patient for many years

Knoxville, TN

#18 Mar 16, 2013
I pay premiums for Medicare, too, just like for private insurance. Medicare isn't free.
Lost And Found Animals wrote:
<quoted text>
Well don't feel too bad that the doctors won't take medicare anymore. I have private commercial insurance through my employer and pay high premiums for it and most psychiatrists are not accepting it either.
And yes you are correct about places like Ridgeview, I saw them years ago and their requirement as is some of the other group practices are that I have recently called, is that you have to see one of their therapists for treatment before their doctors will see you. About two months ago Dr. Burress referred me to see a psychologist and I am in no way giving him up. This doctor is unlike anyone I have ever saw over the past 20 plus years, and I have seen a lot of different doctors searching for help. Unlike Dr. Burress who mainly listened, this doctor is actually giving me some advice as to how to handle some of the stresses in my life. He tells me things to try that I would have never thought of on my own. I too liked Dr. Burress, but did his treatment actually help me any, I don't think so, but I am so thankful to him for referring me to this psychologist who I have found a connection with and hope this will someday pay off for me. I only wished he would have referred me years earlier. After several weeks I found found a new doctor who accepts insurance and I will see him for the first time in about two weeks.
I pay for my insurance and wish to use it. But if healthcare providers are no longer going to accept insurance then what do we need with it? My insurance premiums are not going to go down and become more affordable like Obama said. Our company told us to be prepared for the year 2014 rates to drastically increase. Any suggestions about this. Is there other alternatives for people who work but all their pay is going towards insurance premiums?
patient for many years

Knoxville, TN

#19 Mar 16, 2013
Can you tell us which great new doctor? Even his initials would help if you don't want to give a name. Yes, you can leave a message at his old office telephone number, but I've called it numerous times requesting the letter for which I paid Dr. Burress $10 that I've yet to receive.
Patient wrote:
<quoted text>
I have his PO Box number at home. I will have to look for it. Also if you call is office number I believe they are still letting you leave them messages. You may try doing that as well.
I finally found a great new doctor. He explains things better to me than Dr. Burress ever did. He says Dr. Burress had me on all the wrong meds and he is in the process of switching me to new ones that will hopefully work better for my conditions. Atleast I hope I will start moving in a better direction. I know dealing with his receptionist is 100% easier than dealing with Dr. Burress's receptionist. That in itself is such a relief.
Another messed up patient

Caryville, TN

#20 Mar 16, 2013
patient for many years wrote:
Can you tell us which great new doctor? Even his initials would help if you don't want to give a name. Yes, you can leave a message at his old office telephone number, but I've called it numerous times requesting the letter for which I paid Dr. Burress $10 that I've yet to receive.
<quoted text>
My psychologist contacted Dr. Burress for a simple request that I'm sure Dr. Burress could have answered right then and there. My psychologist tried for over a month to get this information from him and Dr. Burress would never give it. My psychologist finally told me this information was needed so I was able to obtain it for him from some old billing statements. My opinion is, all Dr. Burress wants is money. It was always a fight with his receptionist over payment. At one point when I first started seeing him she had made me pay up front the entire balance without billing my insurance first. She ended up over charging me over $300, I'm sure had I not kept my receipts and EOB's they would have just kept the money that she should have never had me pay. It took me months to get my money back from them.
Since finding two new wonderful doctors I am simply amazed at the ease of dealing with the payment part of the office visits. Dr. Burress charged outrageous amounts of money for anything his patients needed help with including charging for the medical records after he closed his practice. I did not request any of my records from him after he closed because I was not in the mood to give him more money. He should have give us our records since he no longer needed them. Why charge his usual chart copying fee when he no longer needs the chart. He is the one who quit us.
I really liked Dr. Burress but not his office staff. But after he just up and quit and left us without a doctor I became angry with him. Now with my new doctor I am so hoping I will start to feel better. I miss having my visits with Dr. Burress but I'm now trying to look at this in a positive manner. I saw him for many years and my conditions only continued to get worse. It has been difficult getting comfortable with a new doctor, but after only two visits I can see he has a plan which will be a slow process to get me on the correct meds but he says once I'm on them I will start to feel better.
Where is Dr. Burress working at anyway? Does anyone know?

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