king coal chevy are crooks

Posted in the Oak Hill Forum

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JIMMY JOE JIDDER

Beckley, WV

#1 Sep 18, 2010
The SERVICE MANAGER Told me i had to take my car to MY SELLING DEALER FOR SERVICE WHILE STILL UNDER WARRANTY 2010 COBALT,BECAUSE I DID NOT BUY THERE GM STATES THAT I CAN TAKE IT ANY WHERE I NEED SERVICE PERFORMED,CROOKS
LIBERALTILDEATH

Oak Hill, WV

#2 Sep 19, 2010
JIMMY JOE JIDDER wrote:
The SERVICE MANAGER Told me i had to take my car to MY SELLING DEALER FOR SERVICE WHILE STILL UNDER WARRANTY 2010 COBALT,BECAUSE I DID NOT BUY THERE GM STATES THAT I CAN TAKE IT ANY WHERE I NEED SERVICE PERFORMED,CROOKS
Contact corperate-they can ill afford even one dissatiafied customer.Make it clear that you will never buy or support GM again if you are not made whole in this situation. My experience with the body shop manager has been anything but enjoyable.He took 5 days just to order 1 part-then laid the responsibility on the other dealer that he ordered it from.After 3 weeks Id had enough I called the idiot friday he now understands if my Truck isnt fixed by tuesday I ll be in and it wont be pretty-1st stop general manager. The other body shop employees tell me he just cant cut itand that he constantly is f....in up something.
CHEVY MAN

Lewisburg, WV

#3 Sep 19, 2010
JIMMY JOE JIDDER wrote:
The SERVICE MANAGER Told me i had to take my car to MY SELLING DEALER FOR SERVICE WHILE STILL UNDER WARRANTY 2010 COBALT,BECAUSE I DID NOT BUY THERE GM STATES THAT I CAN TAKE IT ANY WHERE I NEED SERVICE PERFORMED,CROOKS
I HAD THAT SAME THING HAPPEN TO ME IN 1998 WHEN I BOUGHT A NEW SILVERADO FROM CHARLESTON AND THE TRANNY WENT OUT AT 15000 MILES I HATE AND WILL NEVER BY FROM KING COAL EVER...
peanut

Volga, WV

#4 Sep 19, 2010
I will never take my car there to get fixed they are crooks my car got hit and I took it there for an estimate it was $900 then the insurance company gave me an estimate of $1200 so I took it there to get it fixed they fixed it called me its finised went there to pick it up and they told me it was $1200 I said why he told me the insurance company gave me $1200 and thats what we want I told him they gave me the check not them after arguing he told me he'll do it this time I dont know how they even knew what the insurance co. gave me
mr ed

Beckley, WV

#5 Sep 19, 2010
the prices on everything they got is outrageous...when i want a new car or truck i look at em at king coal ,,then buy elsewhere..they messed up a beautiful lawn to build that place on,,shoulda left it alone!!!!
HOSS

Beckley, WV

#6 Sep 19, 2010
i can tell you from experience they need to fire Mike Tolley,Lawrence Fitzwater and James Demoss in the manager department you cant treat customers or employees like there shit we all mean something to some one not there wallets its time we the people make a stand in regards to idiots like them...
some one who cares

Beckley, WV

#7 Oct 10, 2010
whats going to happen when ike brown passes on? i know for a fact when gm does there phase two king coal will go down especially the way they treat customers....this is sad for these people who need a job those who made there money dont give a crap...

Since: Oct 10

Charleston, WV

#8 Oct 11, 2010
I've purchased several vehicles there and have always been treated fairly. If you can't buy there why expect them to service it. I get great service there and don't want to wait for mine to be serviced waiting on you people who bought eleswhere. You need to give them another look because they are good folks.
Knobby

United States

#9 Oct 11, 2010
Bill Johnsons wrote:
I've purchased several vehicles there and have always been treated fairly. If you can't buy there why expect them to service it. I get great service there and don't want to wait for mine to be serviced waiting on you people who bought eleswhere. You need to give them another look because they are good folks.
Because you are buying a product that is under manufacture warrenty. You can buy it in Oak Hill and go to North Dakota and any dealer there is supposed to repair. They get paid plenty to do that. And yes if you call GM the dealer will fix it and pronto.
jeff

Beckley, WV

#10 Oct 12, 2010
Bill Johnsons wrote:
I've purchased several vehicles there and have always been treated fairly. If you can't buy there why expect them to service it. I get great service there and don't want to wait for mine to be serviced waiting on you people who bought eleswhere. You need to give them another look because they are good folks.
you are highly stupid you can take your vehicle any were you want to as long as its a gm dealer they have to service any gm vehicle with the 100k 5year package it does not matter as long as its a gm thats what is wrong with that crap hole the think there above the law well they are not and they will soon find out especially mr,tolley....
hahaha

Oak Hill, WV

#11 Oct 24, 2010
Don't start talking about Ike brown like that, he is very proud of king coal. K? Thanks.
Safe and Effective

United States

#12 Oct 24, 2010
I quit doing business with them 5-6 years ago. They quoted me about $545 dollars to do an engine repair job on my car and then when they were about 2/3 finished, Eric, who was the service manager at that time, told me the job was taking longer than they expected and advised me they were changing the price to $585.

Can you imagine a service manager saying, "Mr. Customer, I know we quoted you $585 to do that job but it's not taking as long as we expected, so we'll just charge you $545."

That was the last $585 they ever got out of me because of their bad business ethics!
gary

Beckley, WV

#13 Oct 28, 2010
Safe and Effective wrote:
I quit doing business with them 5-6 years ago. They quoted me about $545 dollars to do an engine repair job on my car and then when they were about 2/3 finished, Eric, who was the service manager at that time, told me the job was taking longer than they expected and advised me they were changing the price to $585.
Can you imagine a service manager saying, "Mr. Customer, I know we quoted you $585 to do that job but it's not taking as long as we expected, so we'll just charge you $545."
That was the last $585 they ever got out of me because of their bad business ethics!
yes you are right they still do these ethics of business only mr,tolley will take flood vehicles that were not reported as flood vehicles and repair them and resale them and no one knows so he thinks, he takes the spare tires of trucks saves a set of four puts them on used trucks while the other trucks that he took the spares from get a used tire he is a liar and a snake he will look you in the eye and stick it in you hard this is the basis of king coal and i know all the vin-numbers to all the vehicles he has done this to and i going to report him....
oakleaf

Charleston, WV

#14 Oct 28, 2010
well i went to kingcoal today and i had a gm discount through my company and i was getting a 2011 chevy silverodo 1500 and my total price was around 26,656 well the sales man ask for my #ssn and he filled the paper work out and he told me he was just going to add all the rebates up to see what my payment would be on the truck.. after 20mins he came back to me and said sorry the gmc bank denied you.. and i was like wtf i did not sign papers for you to run my credit and i walk out what should i do about him running my credit when i didnt sign nothing..
the same

Summersville, WV

#15 Oct 28, 2010
several years ago i was workin two jobs and couldnt fix my moms car i told her to take it to king coal and have it checked out .so she calls me and says they have to replace the engine was going to be $2800 and was trying to finance it for her the car was a older corsica that had some miles so i told her not to do it i had them push it outside and had a friend tow it home so that weekend i put a $47 doller water pump and $112 doller alternator the water pump leaking had fried it she drove another 72,000 miles before trading in at sheets ............true story
why are they in buisness

Beckley, WV

#16 Oct 29, 2010
sounds like these people are hooking people and trashing credit scores,straight up crooks put the word out people stay far away from the crook tolley......
Jimmy Johnson

Oak Hill, WV

#17 Oct 29, 2010
Who is "Tolley?" What does he do there?
mike m

Beckley, WV

#18 Oct 30, 2010
he thinks he is the head honcho but he gives head and hes one of the biggest loosers you will ever meet...a real big headed jerk
jerry mathews

Beckley, WV

#19 Oct 31, 2010
went in there to buy a car the salesman left the room went to talk to this mike tolley guy they tried to get my two year old car for nothing he is a crook they lied to me about my financing they are crooks they play games with your credit there.will go to lewis or beckley auto mall for sure.
king coal sucks

Summersville, WV

#20 Oct 31, 2010
i took a car there and my cd player my amp and my speakers and cd's came up messing outta my car they are theifs they will steal your stuff in your car and sell it. i herd they snort coke and crack when there on lunch break. the owner's grand children sell and use drugs i know this from my own eyes!

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